One of the TOP banks in S.A. is seeking an experienced individual to join their team on a 2-year contract to work as an Operations Manager - Global Markets. 

Qualifications and experience:

Proficient with systems: IPS, BDA, Share force 

Business Commerce / Finance / Accounting degree 

No less than 5 years' relevant experience within CIB / Global markets / Trades / Derivatives/ Equities 

Strong knowledge of asset classes 

Clear credit record

Clear criminal record 

Great track record - reference checks conducted upfront 

Key skills:

Client retention

Customer service 

Data analysis

Decision making 

Ability to deal with very difficult clients 

Stakeholder management 

Risk management 

Communication 

Key performance areas: 

Maximise revenue 

Drive high client service 

Minimize risk 

Deliver on all asset classes 

Service share schemes and retail investments 

Fund management reporting 

Deal correction

Share transfers 

Corporate action for equities 

Add value to clients' experience 

Increase product awareness

Drive continuous improvement

SOP