-Attend to clients over the phone.

-Install and troubleshoot on client products remotely: IP cameras.

-Act as point of contact for client when resolving product issues.

-Assist client with software updates and connecting their product with mobile application.

-Respond to client emails regarding issues with their products or software updates.

-Must have Matric!

-Must have worked in a security service company.

-Knowledge of IPV address 4 and 6, subnetting, porting, mapping, routing.

-Excellent English communication.

-Computer literate.