Are you a passionate IT Technician who has experience in report writing, liaising with stakeholders and 2nd and 3rd line support?

This opportunity is for you. A top insurance company is looking for an IT Technician with Team lead Experience to join their IT Communications department as a Team Leader for the Technical Support division within a call center environment.

Duties

• Will be responsible for leading technical support team, 
• Providing hardware and software support (LAN & WAN)
• Providing 2nd line support to users, investigate and provide solutions (TCF)
• Finance, procurement and asset management

Requirements

• Must have matriculated.
• National Diploma in IT (advantageous)
• Must have A+ certification.
• Must have N+ certification.
• Must have 5 years of experience in 2nd and 3rd line Support.
• Must have Team lead Experience.

Skills

• Leadership
• communication
• Computer Literacy