Our client in the e-hailing industry is seeking an experienced sales representative to join their expansion team with the main objective to grow supply. This individual will act as the eyes and ears on the market and ensure that their supply will meet the demand, through conducting proactive calling & market visits to sell their value proposition to prospective drivers.    Identify and find driver leads that can refer and/or convert to the platform. Act as a voice of the earner capturing insights at every opportunity. Conduct info sessions with current and prospective drivers to sell the value proposition. Participate in outbound call campaign to prospective drivers or newly signed up drivers. Manage the interactions with exisiting/prospective drivers to understand their needs, concerns, and goals. Support drivers through the sign-up process and ensure they are ready to take their first trips soon after. Interact with Central and Local Operations teams to incorporate their feedback and report progress. Create/leverage scalable driver acquisition processes that can be replicated across cities. Manage strategic partnerships with third-parties.   Job Requirements: Highly self-motivated & autonomous individual who understands what their goals are, strives to find more efficient ways of getting things done and does not require constant reminders to complete tasks. Action-oriented with the ability to take practical action to deal with a problem or situation. Peoples-person. Adaptable with the ability to remain poised and organised in a fast-paced work environment. Excellent communication in English as well as a Local language. Previous experience in sales or customer support (added advantage). Knowledge or experience in the Private Hire Vehicle and/or taxi industry. Matric is a MUST!

Urgent: Creditors Controller/ Junior Bookkeeper (Montague Gardens)   Our retail client is currently seeking an energetic and mature candidate to be apart of their team.   This post is available from mid-Feb At least 2 yrs experience in a similar accounting/admin role The candidate must have matric and post matric accounting qualification , not necessarily university level The position will involve capturing, reconciling and processing creditor transactions and payments as well as petty cash and journals Managing rentals and leases for all branches (26 now) Some secretarial work – managing and booking flights and accommodation for the buying and operations teams and managing, initiating and processing insurance claims Proficiency in Accpac beneficial but not essential Excel   (This position is to start in February 2025)   (You will not be shortlisted if you don’t meet the above requirements)

Urgent Urgent: Mechanical Engineering Site Supervisor: Armament Site: 6 Months FTC: Western Cape Candidate must be able to start immediately We are urgently sourcing for an experienced Site Supervisor Reporting to: Operations Director Context of the Position: Projects in Progress Complexity of Project Technology Client / Project Timescales Contractor Resources Your customers: Project Engineers + Clients + Contractors Outputs: Coordinating all construction site related activities Responsible for general safety on site in terms of OHSA Responsible for enforcing the client specific site rules and regulations Issue work permits to contractors Arrange site induction for contractors Arrange and manage contractors’ set down area Issue construction drawings to contractors, as well as ensuring latest drawing revisions are used during construction Monitor construction progress against critical timelines Monitor receipt and storage of equipment and materials Monitor on-site QA/QC procedures Monitor contractor adherence to EMP’s Attend weekly project meetings with client Liaising directly with project manager on construction issues Scheduling and chairing of progress and safety meetings with contractors Assist in commissioning Compile and manage project snag lists Management of ad hoc problems during project execution and implementation of suitable contingency plans Ad hoc tasks as requested by management Comply with company HR Policy and Procedures manual Required Knowledge: Bachelor's degree: Engineering / BTech / S4 or equivalent experience Minimum five years in a project environment, specifically on-site related activities Computer Literacy: MS Projects and MS Office Skills: Meticulous attention to detail Good interpersonal Skills Ability to work under pressure and meet deadlines Good written and verbal communication skills (English) Ability to work independently Team Player Good organising and planning skills Ability to self-motivate jino.swart@isilumko.co.za

Urgent: Retail Planner (Montague Gardens)   This position requires someone with experience in retail planning, clothing retail experience   Key Responsibilities: • Develop and maintain merchandise financial plans for all departments that align with company goals and objectives • Analyze historical sales data and market trends to forecast future sales and inventory requirements • Monitor inventory levels and make recommendations for replenishments and markdowns • Collaborate with buying team to ensure alignment in assortment planning and inventory management • Develop and maintain open-to-buy plans and make adjustments as needed to meet financial goals • Provide regular reporting and analysis on key performance indicators such as sales, inventory turn, and margin • Identify opportunities for growth and improvement in the merchandise planning process   Requirements: • 3+ years of experience in merchandise planning or inventory management within the retail industry • Relevant tertiary qualification • Proficiency in Microsoft Excel • Strong analytical and quantitative skills • Excellent communication and collaboration abilities”   (kindly note that if you don’t meet the above requirements, you will not be shortlisted)   Subject: Planner Email: amber.court@isilumko.co.za

Purpose of the Job:We are seeking a qualified Packing Millwright to join our team in Delmas. The successful candidate will be responsible for maintaining and repairing electrical and mechanical equipment onsite, ensuring continuous operation and adherence to our Maintenance System. Key Responsibilities: Perform maintenance tasks to achieve 98% plant uptime. Conduct root cause analysis (RCA) for breakdowns and repair faults. Install, remove, and commission equipment as required. Ensure equipment and machinery are safe and operational. Engage packing operators in Kaizen events to drive continuous improvement. Coordinate job plans with the Engineering Planner. Perform proactive inspections and implement 5S visual management. Requirements: Red Seal Millwright Trade Test (essential). Minimum 5 years’ experience in a multi-disciplinary FMCG engineering environment, preferably in the food industry. Knowledge of packing equipment (e.g., Ishida multi-heads, sandiacre, loma, date code printers). Experience with PLC hardware, 480V circuits, and SAP PM (advantageous). Understanding of instrument calibration and familiarity with conveyor systems and packaging equipment. Strong technical skills with Servo and Variable Frequency Drives (advantageous). Key Competencies: Excellent problem-solving and analytical skills. Strong communication skills (verbal and written). Willingness to work across the plant. Attention to detail and a drive for continuous improvement. Commitment to safety practices, including LOTO compliance.    

Matric with good school marks. Administration experience.  TAX and Accounts experience an advantage. Computer literate - MS Office Own transport essential and valid Drivers license Bilingual English and Afrikaans  

URGENT: Area Manager needed (Lansdowne)       Our client in the retail industry is urgently seeking an Area Manager to take control of their stores in the Western Cape   Requirements:   -Experience in retail management   -Experience in staff management skills   -Relevant operations   -Admin   -Financial experience   -Clear crim   -Driver’s License and vehicle

Purpose of the Job:We are seeking a qualified Packing Millwright to join our team in Delmas. The successful candidate will be responsible for maintaining and repairing electrical and mechanical equipment onsite, ensuring continuous operation and adherence to our Maintenance System. Key Responsibilities: Perform maintenance tasks to achieve 98% plant uptime. Conduct root cause analysis (RCA) for breakdowns and repair faults. Install, remove, and commission equipment as required. Ensure equipment and machinery are safe and operational. Engage packing operators in Kaizen events to drive continuous improvement. Coordinate job plans with the Engineering Planner. Perform proactive inspections and implement 5S visual management. Requirements: Red Seal Millwright Trade Test (essential). Minimum 5 years’ experience in a multi-disciplinary FMCG engineering environment, preferably in the food industry. Knowledge of packing equipment (e.g., Ishida multi-heads, sandiacre, loma, date code printers). Experience with PLC hardware, 480V circuits, and SAP PM (advantageous). Understanding of instrument calibration and familiarity with conveyor systems and packaging equipment. Strong technical skills with Servo and Variable Frequency Drives (advantageous). Key Competencies: Excellent problem-solving and analytical skills. Strong communication skills (verbal and written). Willingness to work across the plant. Attention to detail and a drive for continuous improvement. Commitment to safety practices, including LOTO compliance. How to Apply:If you meet the above qualifications and are eager to contribute to a dynamic team, submit your application by Friday, 17 January 2025.  Would you like to tweak or add anything further?

One of our clients in the pharmaceutical industry is in need of a Customer Service Consultant to join them in Bellville on a 3-month contract.   Candidate must reside within close range to Bellville. Candidate must be fluent in English and Afrikaans. Looking for an energetic, target-driven customer service consultant. Offers a great customer service to clients. Taking order from customers and upselling. Must have a clear criminal record and a valid matric certificate. Top performer - reference checks will be conducted. Must be reliable. Great at quality control. Great at timekeeping. Persuasion and negotiation skills. Able to overcome objections easily.

4-6 Month CONTRACT position (maternity cover) - Must be available immediately Degree or Diploma in Accounting / Bookkeeping 3-5 Years experience in Bookkeeping or Accounting Advanced MS Excel Bank reconciliations Money Distributions Payments Withholding Tax Transfers from deceased estates to heirs Administrative duties Query resolution Departmental support

This role is ideal for someone with strong project management skills, a passion for brand activations & driven to go the extra mile in a fast-paced environment. The perfect candidate is highly organised, detail-oriented & an absolute go-getter.

This role is ideal for someone with a proven track record in strategising & executing successful experiential marketing campaigns. You will be responsible for managing key client relationships, leading campaign strategies, ensuring seamless execution & driving measurable business outcomes.

Our client, a leading financial institution, is seeking an experienced **Agency Transaction Manager (Agency TM* to oversee the full deal life cycle of syndicated transactions. The Agency TM will manage facility origination post-financial close, ensure proper facility management, and handle document coordination on the bank’s syndication platform. This role requires exceptional coordination, attention to detail, and interaction with multiple stakeholders. Key Responsibilities: - Coordinate the end-to-end deal life cycle, ensuring efficient facility management in line with legal agreements. - Ensure clients and transactions are appropriately loaded onto the system, reflecting the correct structure and terms. - Manage project accounts as per legal agreements and ensure appropriate access for all stakeholders. - Handle document management, ensuring all legal agreements and transaction-related documents are properly recorded. - Act as the liaison between lenders, borrowers, and internal teams, resolving deal-specific queries and coordinating meetings. - Oversee loan utilizations, ensuring compliance with facility limits, KYC, and financial documentation. - Coordinate amendments, refinancing, and extensions of existing deals with all relevant parties. - Ensure accurate facility management, including updates to limits, maturity dates, and investor participation. - Support business projects, system testing, and team collaboration efforts. Minimum Requirements: - Undergraduate degree in Commerce, Business Science, or equivalent. - Experience in Finance, Internal Audit, Credit Management, or completion of Articles with a bank/auditing firm. - Strong financial and numerical skills. - Risk and project management experience. - Proficiency in reading and interpreting legal documents. - Excellent communication skills, both verbal and written. Skills and Competencies: - Analytical and detail-oriented with a focus on the bigger picture. - Ability to manage multiple projects and deadlines in a high-pressure environment. - Tenacious, assertive, and self-motivated with a strong results-oriented approach. - Strong relationship management and stakeholder engagement skills. - Proactive and able to work independently while maintaining collaboration across teams.

The role primarily focuses on performing reconciliation processes for cash, asset positions, and trade processing, as well as managing exceptions, conducting investigations, and escalating issues when necessary. Key Responsibilities: Reconciliation Process: Ensure that reconciliations for cash, asset positions, and trade processing are done accurately. This includes investigating and resolving item breaks, escalating issues when required, and ensuring all entries are matched and discrepancies are addressed. Compliance and Risk Management: Adhere to relevant policies, processes, procedures, and regulations to mitigate risk, maintain consistency, and meet regulatory requirements. Investigation and Reporting: Investigate causes of reconciliation breaks, liaise with stakeholders to gather information, and generate reports for clients or internal teams. The role involves using tools like Intellimatch, BizWise, and MS Office for system-related tasks and reporting. Continuous Improvement: Evaluate processes, systems, and procedures to identify opportunities for improvement in the reconciliation workflow and efficiency. Client and Stakeholder Engagement: Collaborate with internal and external stakeholders to resolve issues and provide information about unmatched items. Training and Mentorship: Provide guidance to new team members to build their skills and enhance team capability in performing operational tasks. Qualifications: Education: A Diploma or Degree in Finance and Accounting is required, with a preference for a First Degree. Experience: 1-2 years of knowledge in financial instruments and relevant experience in the Collective Investment Schemes (CIS) industry. Experience with reconciliation systems and processes. Knowledge and experience with MS Office programs and relevant systems (fund accounting and reconciliation). Behavioral Competencies: Strong attention to detail, problem-solving abilities, ability to adapt to change, and proficiency in following procedures. Good communication skills and the ability to work collaboratively in a team. Technical Competencies: Cash Reconciliation: Proficiency in ensuring physical cash reserves are accurately reflected in financial records. Reconciling Financial Records: Proficiency in ensuring synchronization between financial entries across multiple systems. Data Analysis: Ability to interpret and analyze data, generating reports for use by other teams or clients. Operations Risk Management: Ability to manage exceptions, mitigate risks, and ensure compliance with operational processes.

Our banking client is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: Matric No less than 2 years' experience within banking / financial services customer care / inbound call centre BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics Clear credit record Clear criminal record Willing to work rotation shifts (8am - 5pm / 9am - 6pm / 10am - 7 pm). Alternate on Saturdays / Public holidays Basic and incentive Skills: Communication Negotiation Objection handling Customer service Relationship building Key performance areas: Attend to customer credit card queries Resolve queries in a timeous manner Overcome client objections Work towards reaching target  

Our banking client is looking for a BCom Finance Graduate to join their team in Sandton on a 3-month contract. Qualifications and experience: Matric BCom Finance Degree Clear credit record Clear criminal record Willing to work rotation shifts (8am - 5pm / 9am - 6pm / 10am - 7 pm). Alternate on Saturdays / Public holidays Basic plus incentive Skills: Communication Negotiation Objection handling Customer service Relationship building Key performance areas: Resolve queries in a timeous manner Overcome client objections Work towards reaching target

Our Pharmaceutical industry client is in need of a Customer Service Call Centre Agents to join their team in the Bellville area on a 3-month contract.   Candidate must reside within the Bellville area. Candidate must be fluent in English and Afrikaans. Looking for an energetic individual who are target driven  Offers a great customer service  Taking order from customers and upselling Must have a clear criminal record and a valid matric certificate Reference checks will be conducted Must be reliable Great at timekeeping Must have great persuasion and negotiation skills Able to overcome objections easily  

Our client is seeking a dynamic Business Liaison Officer to spearhead our marketing initiatives and enhance our brand presence. If you thrive in a fast-paced environment and possess a blend of strategic thinking and creative flair, this could be your next big opportunity! Position Purpose: As a Business Liaison Officer, you'll be at the forefront of developing and executing innovative marketing strategies across various channels, including print, digital, and social media. Your focus will be on acquiring new business, nurturing existing client relationships, and ensuring a cohesive brand identity both internally and externally. You'll play a pivotal role in driving customer engagement and loyalty through compelling campaigns and targeted communication efforts. Responsibilities: Strategic Marketing: Conceptualise and manage marketing campaigns aligned with the overall strategy. Campaign Management: Plan and execute initiatives to drive business growth and enhance client retention. Digital Expertise: Manage and optimise traffic across digital platforms and online presence. Brand Custodian: Uphold and promote the brand through consistent messaging and effective stakeholder management. Performance Analysis: Monitor campaign effectiveness using ROI metrics, providing insightful reports on success and areas for improvement. Collaboration: Liaise with internal teams and external stakeholders to ensure cohesive brand communication and execution. Event Coordination: Arrange activations and expos to further enhance brand visibility, occasionally requiring flexible work hours. Personal Attributes and Skills: Analytical mindset with strong decision-making abilities. Excellent presentation and communication skills, both verbal and written. Proficiency in marketing principles and advanced computer literacy. Proven project management skills with the ability to handle multiple tasks effectively. Passion for sustainability and knowledge of the recycling industry (an advantage). Requirements: Matric / Grade 12 (Essential). Relevant marketing qualification. Minimum 3 years of experience in brand marketing. Social media and content marketing expertise. Valid driver's license and own vehicle. Experience in youth marketing and community management (advantageous).  

The successful candidate will be responsible for the sourcing, collation, processing andreporting of all information required by the EPR regulations. In addition to this the successfulcandidate will be responsible for assisting the Financial Manager with general matters whenrequired. This entails: Processing of membership applications Responding to membership queries Completing members' onboarding forms for their systems Updating of membership details on the Company’s system and membershipregister Assist with the invoicing and debtors' management of members Following up on member glass tonnage declarations Capturing tonnage detail on the Company system Preparing reports for management Preparing reasonability checks on members’ volumes Supporting the Financial Manager with the monthly management accounts Reconciliation of tonnages collected and recycled for reporting to the DFFE Completing interim and annual reports for the DFFE Liaison with the company auditors for EPR audits Develop and maintain a system to collect the extended producer responsibilityfees Preparation of all information required for the biannual audits Conduct internal biannual financial audits and make these audit reports availableto the department upon request Make the internal biannual audit reports available to the external auditor andsubmit to the DFFE timeously In conjunction with the financial manager, appoint an independent financial auditorto annually conduct an external audit of the financial records and all other information asrequired by the EPR regulations; and include the internal biannual audit findings in the annual audit report Submit the annual audit report to the Department within 60 days after finalisationof the audit, which annual audit report must be uploaded onto the South AfricanWaste Information Centre (SAWIC) for public access Develop and maintain a register of all members Collect, record, manage and submit data to the South African Waste Information System as required in regulation 8 of the EPR Regulations Keep records of the quantity of identified products. Manage system for compensation of reclaimers, payment of transport subsidiesand payment to third parties for servicing of glass banks and wheelie bins. Personal Attributes and Skills: Analytical. Decision making / Independent thinking. Presentation skills. Strong communication skills (verbal and written) in English. Advanced computer literacy skills (Microsoft word/excel); and Strong accounting knowledge Work accurately Meet deadlines Be able to recognise errors in data supplied Education and Experience: Matric/Grade 12 with Mathematics (Essential) Minimum of 2 years in a finance related role BCom or equivalent tertiary qualification (Finance and Accounting modules wouldbe advantageous) Proven track record in performing reconciliations within finance

Job Description Are you a proactive, organised individual who thrives in a dynamic environment? A thriving company in the glass recycling industry is seeking a vibrant executive personal assistant that has office management skills.   Requirements: Previous experience in a similar role providing executive-level support is advantageous. Excellent communication skills, both verbal and written, are essential. Strong organisational and time management abilities are crucial for success. Proficiency in MS Office suite and other relevant software applications is preferred. Attention to detail and accuracy in all tasks is paramount. Flexibility and adaptability to manage multiple priorities effectively.  

The role primarily focuses on performing reconciliation processes for cash, asset positions, and trade processing, as well as managing exceptions, conducting investigations, and escalating issues when necessary. Key Responsibilities: Reconciliation Process: Ensure that reconciliations for cash, asset positions, and trade processing are done accurately. This includes investigating and resolving item breaks, escalating issues when required, and ensuring all entries are matched and discrepancies are addressed. Compliance and Risk Management: Adhere to relevant policies, processes, procedures, and regulations to mitigate risk, maintain consistency, and meet regulatory requirements. Investigation and Reporting: Investigate causes of reconciliation breaks, liaise with stakeholders to gather information, and generate reports for clients or internal teams. The role involves using tools like Intellimatch, BizWise, and MS Office for system-related tasks and reporting. Continuous Improvement: Evaluate processes, systems, and procedures to identify opportunities for improvement in the reconciliation workflow and efficiency. Client and Stakeholder Engagement: Collaborate with internal and external stakeholders to resolve issues and provide information about unmatched items. Training and Mentorship: Provide guidance to new team members to build their skills and enhance team capability in performing operational tasks. Qualifications: Education: A Diploma or Degree in Finance and Accounting is required, with a preference for a First Degree. Experience: 1-2 years of knowledge in financial instruments and relevant experience in the Collective Investment Schemes (CIS) industry. Experience with reconciliation systems and processes. Knowledge and experience with MS Office programs and relevant systems (fund accounting and reconciliation). Behavioral Competencies: Strong attention to detail, problem-solving abilities, ability to adapt to change, and proficiency in following procedures. Good communication skills and the ability to work collaboratively in a team. Technical Competencies: Cash Reconciliation: Proficiency in ensuring physical cash reserves are accurately reflected in financial records. Reconciling Financial Records: Proficiency in ensuring synchronization between financial entries across multiple systems. Data Analysis: Ability to interpret and analyze data, generating reports for use by other teams or clients. Operations Risk Management: Ability to manage exceptions, mitigate risks, and ensure compliance with operational processes.

A growing company in the glass recycling industry is looking for a vibrant Executive Personal Assistant with strong office management skills to join their team. Key Requirements: At least 5 years of experience in a similar role, providing executive-level support (preferred). Exceptional communication skills, both verbal and written. Strong organizational and time management abilities to manage multiple priorities. Proficiency in MS Office suite and other relevant software applications. Attention to detail and accuracy in every task. Flexibility and adaptability in a fast-paced environment.  

The successful candidate will be responsible for sourcing, collating, processing, and reporting all information required by EPR regulations. Additionally, the successful candidate will assist the Financial Manager with general matters as needed. Key Responsibilities: Processing membership applications Responding to membership queries Completing onboarding forms for members in their systems Updating membership details on the Company’s system and register Assisting with invoicing and debtors management for members Following up on member glass tonnage declarations Capturing tonnage data on the Company system Preparing reports for management Conducting reasonability checks on members’ volumes Supporting the Financial Manager with monthly management accounts Reconciling tonnages collected and recycled for reporting to the DFFE Preparing interim and annual reports for the DFFE Liaising with the company auditors for EPR audits Developing and maintaining a system for collecting extended producer responsibility fees Preparing all information required for biannual audits Conducting internal biannual financial audits and making audit reports available to the department upon request Submitting internal audit reports to the external auditor and to the DFFE timeously Working with the Financial Manager to appoint an independent auditor for an annual external audit of the financial records and other information required by EPR regulations Including internal audit findings in the annual audit report Submitting the annual audit report to the Department within 60 days after finalization, ensuring it is uploaded onto the South African Waste Information Centre (SAWIC) for public access Developing and maintaining a register of all members Collecting, recording, managing, and submitting data to the South African Waste Information System in compliance with regulation 8 of the EPR Regulations Maintaining records of the quantity of identified products Managing a system for compensating reclaimers, paying transport subsidies, and making payments to third parties for servicing glass banks and wheelie bins Personal Attributes and Skills: Analytical Independent thinking and decision-making Strong presentation skills Excellent communication skills (verbal and written) in English Advanced computer literacy (Microsoft Word/Excel) Strong accounting knowledge Attention to detail and accuracy Ability to meet deadlines Ability to recognize errors in data provided Education and Experience: Matric/Grade 12 with Mathematics (Essential) Minimum of 2 years in a finance-related role BCom or equivalent tertiary qualification (Finance and Accounting modules would be advantageous) Proven experience in performing reconciliations within finance

The successful candidate will be responsible for the sourcing, collation, processing and reporting of all information required by the EPR regulations. In addition to this the successful candidate will be responsible for assisting the Financial Manager with general matters when required. This entails: Processing of membership applications Responding to membership queries Completing members' onboarding forms for their systems Updating of membership details on the Company’s system and membership register Assist with the invoicing and debtors management of members Following up on member glass tonnage declarations Capturing tonnage detail on the Company system Preparing reports for management Preparing reasonability checks on members’ volumes Supporting the Financial Manager with the monthly management accounts Reconciliation of tonnages collected and recycled for reporting to the DFFE Completing interim and annual reports for the DFFE Liaison with the company auditors for EPR audits Develop and maintain a system to collect the extended producer responsibility fees Preparation of all information required for the biannual audits Conduct internal biannual financial audits and make these audit reports available to the department upon request Make the internal biannual audit reports available to the external auditor and submit to the DFFE timeously In conjunction with the financial manager, appoint an independent financial auditor to annually conduct an external audit of the financial records and all other information as required by the EPR regulations; and include the internal biannual audit findings in the annual audit report  Submit the annual audit report to the Department within 60 days after finalisation of the audit, which annual audit report must be uploaded onto the South African Waste Information Centre (SAWIC) for public access Develop and maintain a register of all members Collect, record, manage and submit data to the South African Waste Information System as required in regulation 8 of the EPR Regulations Keep records of the quantity of identified products. Manage system for compensation of reclaimers, payment of transport subsidies and payment to third parties for servicing of glass banks and wheelie bins.   Personal Attributes And Skills: Analytical; Decision making / Independent thinking; Presentation skills; Strong communication skills (verbal and written) in English; Advanced computer literacy skills (Microsoft word/excel); and Strong accounting knowledge Work accurately Meet deadlines Be able to recognise errors in data supplied    Education and Experience: Matric/Grade 12 with Mathematics (Essential); Minimum of 2 years in a finance related role; BCom or equivalent tertiary qualification (Finance, and Accounting modules would be advantageous); Proven track record in performing reconciliations within finance.

One of the TOP banks in S.A. is looking for a BCOM Finance Graduate to join their team in Sandton on a 3-month contract. Qualifications and experience: Matric BCOM Finance Degree Clear credit record Clear criminal record Willing to work rotation shifts (8am - 5pm / 9am - 6pm / 10am - 7 pm). Alternate on Saturdays / Public holidays Basic and incentive Skills: Communication Negotiation Objection handling Customer service Relationship building Key performance areas: Resolve queries in a timeous manner Overcome client objections Work towards reaching target

One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: Matric No less than 2 years' experience within banking / financial services customer care / inbound call centre BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics Clear credit record Clear criminal record Willing to work rotation shifts (8am - 5pm / 9am - 6pm / 10am - 7 pm). Alternate on Saturdays / Public holidays Basic and incentive Skills: Communication Negotiation Objection handling Customer service Relationship building Key performance areas: Attend to customer credit card queries Resolve queries in a timeous manner Overcome client objections Work towards reaching target

Our client in the banking industry is urgently looking for Finance graduates to join their Credit Risk team on a 3-month contract.  Successful candidates will be trained on the banking products. Responsibilities are as follows: Client liaison Dealing with irrit clients Conducting credit risk assessments Conducting affordability assessments Informing clients of the outcome of their credit card application Motivating for declined credit card applications Requirements include: Valid Matric Relevant Finance degree Reliable transportation Willing to work rotational shifts  Willing to work on alternate Saturdays and Public holidays Clear criminal record Clear credit record Clear fraud Can do attitude Eagerness to learn Reliable Energetic Excellent customer service skills Excellent English communication Great at overcoming objections from clients

One of our clients in the banking industry is seeking inbound call centre agents.    Qualifications and experience: Matric No less than 2 years' experience within banking / financial services customer care / inbound call centre BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics Clear credit record Clear criminal record Willing to work rotation shifts (8am - 5pm / 9am - 6pm / 10am - 7 pm). Alternate on Saturdays / Public holidays Basic and incentive Skills: Communication Negotiation Objection handling Customer service Relationship building Key performance areas: Attend to customer credit card queries Resolve queries in a timeous manner Overcome client objections Work towards reaching target

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales. Key Responsibilities:- Conduct outbound calls to customers to promote products and services- Provide exceptional customer service by addressing inquiries and resolving issues promptly- Utilize order-taking and upselling techniques to maximize sales opportunities- Maintain accurate records of customer interactions and transactions Requirements:- Minimum of 2 years of experience in a Call Centre environment, receiving inbound calls- High energy levels and a proactive approach to achieving targets- Proficient in order-taking and upselling techniques- Clean criminal record, as reference checks will be conducted- Fluent in English with excellent communication skills- Reliability and punctuality are essential- Strong attention to quality control and time management- Effective persuasion and negotiation abilities- Demonstrated skill in handling objections with ease If you meet these qualifications and are ready to excel in a fast-paced environment, we encourage you to apply.

The role primarily focuses on performing reconciliation processes for cash, asset positions, and trade processing, as well as managing exceptions, conducting investigations, and escalating issues when necessary. Key Responsibilities: Reconciliation Process: Ensure that reconciliations for cash, asset positions, and trade processing are done accurately. This includes investigating and resolving item breaks, escalating issues when required, and ensuring all entries are matched and discrepancies are addressed. Compliance and Risk Management: Adhere to relevant policies, processes, procedures, and regulations to mitigate risk, maintain consistency, and meet regulatory requirements. Investigation and Reporting: Investigate causes of reconciliation breaks, liaise with stakeholders to gather information, and generate reports for clients or internal teams. The role involves using tools like Intellimatch, BizWise, and MS Office for system-related tasks and reporting. Continuous Improvement: Evaluate processes, systems, and procedures to identify opportunities for improvement in the reconciliation workflow and efficiency. Client and Stakeholder Engagement: Collaborate with internal and external stakeholders to resolve issues and provide information about unmatched items. Training and Mentorship: Provide guidance to new team members to build their skills and enhance team capability in performing operational tasks. Qualifications: Education: A Diploma or Degree in Finance and Accounting is required, with a preference for a First Degree. Experience: 1-2 years of knowledge in financial instruments and relevant experience in the Collective Investment Schemes (CIS) industry. Experience with reconciliation systems and processes. Knowledge and experience with MS Office programs and relevant systems (fund accounting and reconciliation). Behavioral Competencies: Strong attention to detail, problem-solving abilities, ability to adapt to change, and proficiency in following procedures. Good communication skills and the ability to work collaboratively in a team. Technical Competencies: Cash Reconciliation: Proficiency in ensuring physical cash reserves are accurately reflected in financial records. Reconciling Financial Records: Proficiency in ensuring synchronization between financial entries across multiple systems. Data Analysis: Ability to interpret and analyze data, generating reports for use by other teams or clients. Operations Risk Management: Ability to manage exceptions, mitigate risks, and ensure compliance with operational processes.

Relevant Qualification secures 2-5 Years experience in Front-end Development HTML CSS UX Strong creative design. Google Mapping a plus ASP.Net and MySQL  Stress testing experience Must reside on the Jhb / West Rand areas

Workshop Administration - assist with various admin duties Matric Excel (Formulas, V-lookups, calculations) Power BI Chart creation Report creation Report writing Taking minutes of meetings Petty cash Bilingual English and Afrikaans Own transport and Drivers license    

Our client is looking for a strategic and driven Business Development Manager to lead business expansion for healthcare solutions across six countries in Southern Africa, with a focus on sectors like mining, oil, and gas. This role requires expertise in B2B sales, relationship building, and market analysis to drive growth through tailored healthcare solutions and services. Key Responsibilities- New Business Development: Identify and pursue new business opportunities in targeted industries to achieve revenue targets and expand market reach.-Client Relationship Management: Build and nurture strong client relationships, understanding their needs, presenting tailored healthcare solutions, and driving client retention.- Sales Strategy & Market Analysis: Develop strategic sales plans based on comprehensive market analysis; stay updated on industry trends to anticipate client needs and market shifts.- Cross-border Sales Collaboration: Collaborate with international teams to enhance client engagement and support cross-border healthcare service delivery.- Account Growth & Retention: Maximize existing business opportunities by upselling and cross-selling services; manage renewals with a focus on client satisfaction and retention.- Contract Negotiation: Prepare proposals and negotiate contracts, ensuring solutions align with client expectations and company objectives. Technical Skills- Sales & Negotiation: Strong sales skills with a proven track record in meeting revenue targets, skilled in negotiation to secure optimal contract terms.- Market Analysis: Proficient in using data analytics tools to assess market opportunities and inform strategy.- Project & Risk Management: Experienced in managing projects with attention to risk mitigation, particularly in health, safety, and regulatory compliance. Soft Skills- Strategic Thinking: Ability to develop long-term strategies to achieve business objectives and navigate complex markets.- Relationship Building: Strong interpersonal skills for networking and maintaining long-term client relationships.- Adaptability & Cultural Sensitivity: Flexibility to work across diverse cultural settings within Southern Africa. Qualifications- Degree or diploma in Business, Healthcare, or related field.- Minimum of 5 years in B2B business development or sales, in the Health Insurance sector.- Excellent communication skills in English; knowledge of additional languages is advantageous.- Willingness to travel frequently within the region.  

Our client in the manufacturing industry is looking for a qualified welder to join their team on a 24-month contract.   Requirements are as follows: Candidate must reside in Krugersdorp or Westrand area. Candidate must be a qualified welder with a red seal. Candidate must have own toolbox and PPE. Candidate must have 3+ years' work experience.

Our client in the manufacturing industry is looking for a qualified boilermaker to join their team on a 24-month contract.   Requirements are as follows: Candidate must reside in Krugersdorp or Westrand area. Candidate must be a qualified boilermaker with a red seal. Candidate must have own toolbox and PPE. Candidate must have 3+ years' work experience.

One of our clients in the manufacturing industry is looking for a qualified boilermaker to join their team on a contract basis.   Requirements are as follows: Candidate must reside in Krugersdorp. Candidate must be a qualified boilermaker with a red seal. Candidate must have own toolbox and PPE. Candidate must have 3+ years' work experience.

One of our clients in the manufacturing industry is looking for a qualified welder to join their team on a contract basis.    Requirements are as follows: Candidate must reside in Krugersdorp. Candidate must be a qualified welder with a red seal. Candidate must have own toolbox and PPE. Candidate must have 3+ years' work experience.

We are looking for two skilled artisans for an upcoming contract: Welder Boilermaker Requirements for Both Positions: A minimum of 3 years' experience in the relevant trade. Must possess valid trade qualifications. Reliable and able to meet deadlines effectively. Reside in the local area (no relocation provided). Own toolbox required. Must have full PPE (Personal Protective Equipment). If you meet the above requirements and are ready to contribute your skills, please submit your application, including your qualifications and work history, to [Contact Email/Details]. Only shortlisted candidates will be contacted.

Matric Relevant Qualification secures Proven full function Debtors Clerk experience Stable work record Debtors Recons MS Excel Pastel Available immediately Bilingual English and Afrikaans  Own transport and Drivers license

We are currently seeking skilled Millwright Artisans to join our Shutdown Team for an upcoming maintenance shutdown in our FMCG facility. The successful candidates will play a vital role in ensuring the smooth execution of maintenance activities to optimize machinery performance and minimize downtime during the shutdown period. Key Responsibilities: Conduct preventive maintenance and repairs on machinery and equipment to ensure uninterrupted production during the shutdown. Install and commission new machinery and equipment, ensuring proper alignment and functionality. Diagnose and troubleshoot mechanical and electrical issues in machinery, implementing effective solutions to minimize downtime. Perform electrical maintenance, including troubleshooting electrical systems and repairing electrical components to ensure operational efficiency. Repair and replace mechanical components such as bearings, belts, gears, and shafts to maintain optimal machine performance. Understand and troubleshoot automated systems, including PLCs and HMI panels, to ensure seamless operation. Adhere to safety protocols and ensure compliance with safety standards to prevent accidents and ensure the safety of all personnel during the shutdown. Maintain accurate records of maintenance activities, repairs, and equipment performance for compliance and analysis purposes. Provide training and support to production staff on equipment operation, maintenance procedures, and safety protocols. Identify opportunities for process improvement and suggest innovative solutions to enhance efficiency and productivity during the shutdown. Requirements: Must be a Trade tested Millwright with relevant certification and demonstrated experience in maintenance and repair activities. Must have own PPE and Toolbox Clear criminal record is mandatory. Must provide contactable references from previous employers or supervisors. Must be medically fit to perform the duties associated with the position

One of our global online restaurant / merchant platform clients are in need of experienced Territory Account Managers for Durban North. 6-month contract, to start 2025! Travel to merchants & all business travel is reimbursed Qualifications and experience: Matric Own reliable vehicle Minimum 3 years of experience in an account management role Relevant tertiary qualification  Proven success - track record (growing the territory) Project management experience  2 reference checks will be conducted upfront Payslips' to showcase incentives / commission  PowerBI / GoogleSheets Key skills: Persuasion Strategic  Analytical  Self starter Excellent English communication Interpersonal Customer orientated Deal making Proactive Project management Problem solving Partnership management Negotiating Key performance areas: Strategy development  Analysis decision making purposes  Presentations Cold calling Selling New business - new small-and-medium sized merchants (restaurants, convenience, groceries pillars). Top and bottom line. Closing deals - pricing / quotes / contract negotiation  Build tools / processes 

Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their UK Collections who has FSCA or UK collections experience • Must reside in Cape Town• Will be based in Town• Must have a clear criminal record and clear ITC (No Debt)• Must have Matric• Must have 6- 12 months experience in UK Collections or have FSCA in the financial industry • Must be unemployed• Must speak English fluently(If you are not contacted within 5 business days of your application then unfortunately you were not shortlisted)

A well known glass recycling company is on the lookout for a stellar National Account Manager to grow their portfolios within South Africa.  Qualifications and experience: Great proven track record of growing portfolios  Matric Commerce / Engineering degree Own car Comfortable travelling into townships  Excel - Advanced  Key skills: Report writing  Communication  Persuasion Negotiation Administration Account management  Strategic Relationship building Business acumen  Numerical acumen  Critical thinking  Supplier management  Forecasting  Analytical  Presentation Leadership  Key performance areas:  Work hand in hand with the MD Manage Regional Heads  Persuading clients' to make use of glass recycling services Put processed and procedures in place Strategy drafting and implementation Client visits Presentations Supplier liaison  Draft and submit monthly reports  Timeous delivery of assets 

A well known glass recycling company is on the lookout for a stellar Regional Account Manager to grow their portfolios within Gauteng.  Qualifications and experience: Great proven track record of growing portfolios  Matric Commerce / Engineering degree Own car Comfortable travelling into townships  Excel - Advanced  Key skills: Report writing  Communication  Persuasion Negotiation Administration Account management  Strategic Relationship building Business acumen  Numerical acumen  Critical thinking  Supplier management  Forecasting  Analytical  Presentation Key performance areas:  Persuading clients' to make use of glass recycling services Put processed and procedures in place Strategy drafting and implementation Client visits Presentations Supplier liaison  Draft and submit monthly reports  Timeous delivery of assets 

URGENT: Graphic Designer needed in Cape Town   Our client in the manufacturing of material industry is looking for an experienced and mature Graphic Designer to join their team!   The candidate needed to have the following requirements.   5 years minimum experience in Graphic Design Based in Cape Town Tertiary qualification related to Graphic Design Clear Criminal record Valid reference from previous employment

About the Role The Account Manager embodies this strategy by driving the growth of specific cities, areas and partners, both on the topline (orders and client's growth) and bottom line (average basket), with a focus on the partner's dimension & experience of the marketplace. This role is an opportunity to help grow, with a strong sense of ownership. This role calls for a combination of an operational approach, analysis of performance and exceptional relationship management. You should thrive in an "all hands-on deck" environment, love solving problems, and above all be passionate about our partners. We are looking for someone who is natural at selling and knows where the best eateries are around town, passionate about food, and enjoys negotiating to build the best partnerships. The primary focus will be bringing on new small-and-medium sized merchants (not necessarily only restaurants) that fit our partnership criteria, and you'll use your skills in emailing, cold-calling, and driving internal processes to set up our partnerships for success. Job Description You will oversee driving business performance. You will identify key merchants to acquire to keep enriching the selection already available on the platform, and coordinate with our dedicated sales team to make sure you close the deal. You will create long-term relationships with key accounts, ultimately enhancing their financials, marketing efforts, engagement and satisfaction. You'll be a key influence in their delivery business. Drive on-the-ground knowledge and context about the city & partner operations to the wider company’s South Africa team. Act as an ambassador of the company’s mission, brand, and product. Communicate the value of company to merchants and customers. Lead and coordinate end-to-end sales motion for Enterprise prospects including qualification, education, pricing/quoting, contract negotiation to close deals. Build strategic relationships to gain positioning with decision-makers while driving growth of new business. Acquire an extensive knowledge of the merchants, area and cities to identify further options to grow & developing new business pillars. Build tools and processes: Use your analytical ability combined with operational rigour to drive forward critical metrics. Partner with internal teams to solve problems and ensure that feedback received is used in improving our product and operations. Minimum Qualifications and Requirements: Minimum 3 years of experience in an account management role. Bachelor’s Degree in a commercial/ technical field. Advanced Excel proficiency and an interest in dealing with numbers and analysis. Good communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs. Ability to take initiatives and easily adapt to constantly changing work environments. Desire to work with restaurants/merchants & building a strategic partnership, being proactive, creating positive and lasting relationships to bring them added new value and helping them to reach their potential.  

Intermediate Process Engineer: Wealth Management: Banking: 1 Year FTC Position Project, Process and Product: Work with business and projects to identify areas where business processes and performance can be developed or improved. The aim is to apply business process principals in the analysis of As Is business operations and the creation of the To Be business operating models and business process artefacts. Job Responsibilities: Proactively plan process deliverables based on relevant project delivery method Design and execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time. Independently participate in As Is and To Be discovery, analysis and design using relevant analysis techniques Assist in business value & ROI assessment Assist in the implementation of performance measurements Understanding of process and workflow streamlining, problem resolution, change management, rules capture and rules coding Contribute to value chain analysis (cross functional process mapping) and linking business strategy to process architecture Understand process improvement & Enterprise Architecture frameworks Understand process measurements focusing on what metrics to capture and where how to capture them in the process Understand when and how to use simulation to measure performance improvement Understand and apply industry and company change management policies and practices to process initiatives Understand and utilise facilitation capabilities to plan and manage the stakeholder transformation Collaborate and coordinate with internal and external stakeholders, including other clusters within the Bank Identify training needs for business operation changes and obtain and schedule training and competency testing Develop communication plans that will facilitate the planned changes Providing progress reports to relevant stakeholders Ability to use BPM related tools including project planning and tracking Understand how BPMS and RPA tools are used Understand big data concepts and how it will be used for research, customer experience management, and information mining Ability to work with the data architects to define dataflow, data transformation, interface needs and sources for all information Ability to review project plans and help the project manager define technology needs Ability to work with the solution project manager and it to determine the best approach for the technical support side of a solution Apply the Bank’s process methods and practices on process initiatives Understand the required risk controls within the risk appetite within their customer domain Education: Advanced Diplomas/National 1st Degrees Computer Science/Information Systems/ Industrial Engineering / Business Degree / NQF 7 Certifications: LEAN/ SIX SIGMA: Yellow Belt / CBPP/ Business Analysis Minimum Experience: 3 - 5 years' experience Demonstrated proficiency of BPM, Change Management, and other methods that are part of a collaborative team. Demonstrated leadership on small-to-medium process and performance improvement engagements Technical Knowledge: Principles of project management l Relevant regulatory knowledge l Facilitation techniques l Presentation Skills l System Development Life Cycle (SDLC) Functions Specific Policies Procedures and system Knowledge Modelling-EPC/BPMN/UML l Process Design l Process Measurements l Analysis l Business writing skills l Agile Concepts l Continuous Improvement Communication l Collaborating l Managing Work l Influencing l Leveraging Feedback SA ID / Valid Work Permit to work in SA 4323: Communication will only be with shortlisted candidates: jino.swart@isilumko.co.za

Urgently looking for a Tax Manager in Cape Town:   Key Responsibilities: Tax Compliance Tax Reporting Tax Risk Management Transfer Pricing Projects   Requirements: Tertiary degree in Accounting / Tax Post-grad qualification in Tax CA (SA) would be advantageous Member of regulatory bodies (CIMA / SAICA /SAIPA - advantageous 5 years related experience in a Tax position (corporate tax, international tax & transfer pricing) Understanding of legislation and/or experience in tax for African countries - advantageous Experience in liaising with regulators on tax matters (e.g. audits/revenue authorities) Retail industry experience will be advantageous Knowledge of IFRS, IAS 12, deferred tax. Business knowledge English communication skills (verbal & written) Computer Literacy - advanced Willingness to travel to African countries South African citizen

Intermediate Business Analyst: CPBA or ADBA: Banking: 1 Year FTC Experience should include the ability apply a set of tasks and techniques used to work as a liaison amongst stakeholders to understand the problems, opportunities, needs, structure, policies and operations of the organisation on medium to large projects / medium risk. To recommend solutions that enable the organisation to achieve its goals and to elicit and analyse the actual needs of the stakeholders, facilitate communication between organisational units and play a central role in aligning the needs of business units with the capabilities delivered by information technology and may serve as a translator between these groups. Communication will only be with shortlisted candidates: jino.swart@isilumko.co.za

Senior Business Analyst: SEMS / SDG / Juristic Rating: Banking Industry: 1 Year FTC Position Must have Senior Business Analyst experience within the following: SEMS: Social and Environmental Management within Banking: Abide by: International Legislation, Regulations, Instruments including SDG: Sustainable Development Goals within Banking Juristic Rating: The Law of Banking and Payment Enterprise Business Process l Credit l Juristic Mode l Sustainable Development Goals l Risk Management l Capital Monitoring Enterprise Collections, Client & Product Risk Management Skills and Experience Should include: Business Analysis Discipline, Techniques and Practices l Business Process l Credit and collections l Credit Risk knowledge l Data and Business Analysis l Process Design l Process Improvement The request is calling for a Senior Business Analyst with the above experience, your profile should display your solid understanding of Business Analysis and Enterprise Business Processes. Responsibilities include assessing, analyzing, optimizing, documenting, implementing, and testing end-to-end enterprise business processes of a multi-skilled team. The candidate must also be able to interact with the business community at all levels, from facilitating design workshops and conducting end-user training to leading presentations to senior management and executives. To work with stakeholders throughout the organization. To build a holistic view of the organization’s strategy, processes, information and information technology assets. Documents use multiple models or views that show how the current and future needs of an organization will be met in an efficient: sustainable, agile and adaptable manner. To bring business needs, capabilities, technology and process together in an efficient and effective manner. Has mastered the industry recognized knowledge areas for Business Analysis and works at the highest levels of abstraction, ambiguity, and complexity within the organization. Performs business analysis tasks to connect information: technology, processes and business needs in varying levels of detail within an area of specialty and can perform all business analysis tasks at both ends of the detail spectrum. Experience in Enterprise Collections, Client & Product risk management is a preference. Candidates must have worked on agile projects, understanding the SAFe framework, and the use of agile tools like Jira and Confluence. Has worked on collections & recoveries projects in the banking industry, has working experience in Knowledge of and exposure to business process transformation, including process enabling and integrating technologies: Business Process Reengineering Workflow / Workflow management / Process automation Enterprise Application Integration Business Intelligence, Analytics and Reporting 10+ years’ experience as a business analyst involved assessing, mapping and optimizing business processes. Experience in facilitating workshops with business users (up to executive level) to gather requirements, generate ideas and validate designs. Scoping, sizing and planning all business aspects of a solution and the associated project effort and dependencies. Collections and Recoveries policies and procedures Credit risk and collections practice Credit Risk Management Processes Must have’s: Bachelor of Business Science / Administration Certificate: Business Analysis CBAP / AdBA Nice to have: Advanced Diploma: Financial Service - Credit   Communication will only be with shortlisted candidates: 4103: jino.swart@isilumko.co.za

Senior Process Engineer: Process, Product and Project Operations: Banking: 1 Year FTC Johannesburg/Sandton Your profile should include 10+ years’ experience within banking industry with the focus on Process, Product and Project Operations You will be tasked to drive strategic and tactical aspects of discovering, validating, documenting and communicating, business-process-related knowledge through modelling, simulating and analysing current and future states, focusing on complex business outcomes using technical expertise, in line with the business strategy. Requirements: Business Architecture Lean Six Sigma Green/Black ARIS BPMN 2.0 Business Analysis Value Chain analysis Banking experience Added advantage: UI/UX, software dev and operating model definition Must have’s: SA ID and/or Valid Work Permit to work in South Africa Communication will only be with shortlisted candidates: jino.swart@isilumko.co.za

Senior Business Analyst: Fraud Mitigation Rules: Banking: 1 Year FTC Your detailed profile should display your 10+ years’ experience within the Fraud Mitigation Rules Implementation within the Banking Sector This position requires an experienced person who has a solid understanding of Business Analysis and Enterprise Business Processes. Responsibilities include assessing, analysing, optimising, documenting, implementing, and testing end-to-end enterprise business processes of a multi-skilled team. The candidate must also be able to interact with the business community at all levels, from facilitating design workshops and conducting end user training to leading presentations to senior management and executive. To work with stakeholders throughout the organisation; to build a holistic view of the organisation’s strategy, processes, information and information technology assets. The BA links and aligns the business mission, strategy and processes of an organisation to its information technology strategy. He or she documents this using multiple models or views that show how the current and future needs of an organisation will be met in an efficient, sustainable, agile and adaptable manner. To bring business needs, capabilities, technology and process together in an efficient and effective manner. The BA has mastered the industry recognised knowledge areas for Business Analysis and works at the highest levels of abstraction, ambiguity, and complexity within the organisation. He or she performs business analysis tasks to connect information. Technology, processes and business needs in varying levels of detail within an area of speciality and can perform all business analysis tasks at both ends of the detail spectrum. Candidates must have worked on agile projects, understanding of the SAFe framework, and the use of agile tools like Jira and Confluence. Has worked on collections & recoveries projects in banking industry, has working experience in transactional banking products, and secured and unsecured lending products within banking. Experience in applying process modelling standards such as, BPMN. Knowledge of and exposure to business process transformation, including process enabling and integrating technologies: Business Process Reengineering Workflow / Workflow management / Process automation Enterprise Application Integration Business Intelligence, Analytics and Reporting Must have at least 10 years’ experience as a business analyst involved with assessing, mapping and optimizing business processes. Experience in facilitating workshops with business users (up to executive level) to gather requirements, generate ideas and validate designs. Scoping, sizing and planning all business aspects of a solution and the associated project effort and dependencies. Requirements: Preferably Bachelor’s degree: Information Systems Certificate: Business Analysis: IIBA/FTI = CBAP 10+ Years experience including Business Analysis l Banking Product Knowledge l Fraud Rules l Business Analysis Discipline l Techniques and Practices l Must Have’s: SA ID / Valid Work Permit to work in South Africa Please note communication will only be with shortlisted applicants: jino.swart@isilumko.co.za:  4107 

Senior Business Analyst: African Regional Banking, Digital and Servicing: Banking Industry SA: 1 year FTC The call is for an experienced Senior Business Analyst with 10+ years’ experience within the Banking Industry to join the client in Sandton Johannesburg for a 1 year FTC period Worked as a liaison amongst stakeholders and understand the problems, opportunities, needs, structure, policies and operations of the Bank Must have 10+ Years experience on large, high risk and complex projects Must be able to make recommended solutions that will enable the Bank to achieve its goals Elicit and analyse the actual needs of the Stakeholders and facilitate communication between organisational units and play a central role in aligning the needs of business Units with the capabilities delivered by information technology 10+ Years experience in Africa region banking, digital and servicing Applications: must have: SA ID / Valid Work Permit to work in South Africa   Communication will only be with shortlisted candidates: jino.swart@isilumko.co.za

Well known FMCG client is seeking qualified and experienced Fitters that reside in Delmas. This is an adhoc basis (shutdown), as and when client needs you to go in to work.  Qualifications and experience: Matric - Grade 12  Fitter trade certificate  Safety gear Fully stocked toolbox  Must have experience within FMCG sector, post trade (artisan)  Great track record as reference checks will be conducted upfront    Key skills: Attention to detail Communication Time management   Key performance areas: Pneumatics Hydraulics   

Role Overview:As a member of the Executive Management Team, the Chief Information Officer (CIO) will be responsible for formulating and executing the organization's IT strategy to align with business objectives. This role is critical in leveraging technology to drive innovation, improve operational efficiency, and enhance data management. The CIO will ensure IT systems, governance, and risk management practices support the organization's goals and maintain resilience and security in an ever-evolving digital landscape. Key Responsibilities: Develop and implement the organization's IT strategy in alignment with business goals. Optimize IT operations to reduce costs and enhance innovation and capacity. Ensure IT infrastructure is cost-efficient, flexible, and supports business adaptability. Oversee IT continuity, resilience, compliance, and security, including cyber-security. Drive the modernization of business processes and applications. Establish an information platform to enhance data management and decision-making. Manage IT governance frameworks and ensure alignment with best practices. Lead IT sourcing, vendor management, and stakeholder engagement to ensure value and efficiency. Stay updated on technological advancements to meet evolving business needs. Prepare and manage operational and capital expenditure budgets. Qualifications and Experience: Master’s degree in information technology, Computer Science, or a related field. Alternatively, an MBA with Honours in IT or Computer Science. Minimum of 15 years of IT experience with a proven track record, including 5 years at an executive management level in an IT environment. Professional certifications such as CISA, CISM, CGEIT, or ITIL are advantageous. Experience in implementing IT best practices in areas like IT governance, service management, and enterprise architecture. Demonstrated ability to manage large departmental or unit budgets. Strategic thinking and a deep understanding of business needs and IT alignment. Excellent verbal and written communication skills. Attributes: Visionary leadership with the ability to inspire purpose and direction. Strong organizational capability to deliver impactful results. High level of personal integrity and alignment with organizational values. Business acumen, with an understanding of the healthcare or related industry.

Handyman Gevra – Kuilsriver en Omgewing ? Ons soek 'n Betroubare Handyman – Afrikaans Sprekend Plaaslike kliënt in die Kuilsriver-omgewing is opsoek na 'n ervare handyman om hul huis te onderhou en verskeie herstelwerk te doen. Vereistes: Moet Afrikaans kan praat – belangrik vir duidelike kommunikasie. Moet in Kuilsriver of omliggende areas woon. Ervaring in algemene huisherstelwerk (plumbing, carpentery, verfwerk, ens.). Betroubaar, selfgemotiveerd en in staat om op kort kennisgewing te werk. Beskikbaarheid om buite-ure werk te verrig indien nodig. Goeie probleemoplossingsvaardighede en aandag aan detail. Besit van eie gereedskap is 'n vereiste. Verantwoordelikhede: Algemene huisherstel en onderhoud. Beplanning en uitvoering van eenvoudige opknappings en verbeterings. Installasie van meubels, rakke, en ander struktuurwerk. Lekkende krane en toiletten regmaak. Kommunikasie met kliënt om te verseker dat werk aan hul verwagtinge voldoen. As jy aan hierdie vereistes voldoen en geïnteresseerd is, stuur jou CV en verwysings na tiffany.baardman@isilumko.co.za of zenade.jack@isilumko.co.za of kontak ons by 021 224 0141 Posisie oop vir onmiddellike indiensneming.

Purpose of Job Provide a continuous input into financial and business decision-making at tactical / operational level, the completion of financial accounting reports and the day-to-day execution of financial related activities, as well as ensuring the integrity of the General Ledger and Trial balance to ensure accurate and timely reporting on a monthly basis. Key Accountabilities Timeous preparation of finance lease payment run Preparation of calculations for CPI rentalsPreparation of monthly journalsPreparation of calculations for volume related rentalsPrepare Profit and Loss report on a monthly basisPrepare presentation of results for monthly exco meeting with explanationsPrepare quarterly road levies calculations and ensure timeous submission to the relevant road agencies Road Levy Audit – Ensure audited during August every yearImpairment calculations on group model OneStream implementation for Energy IFRS16 leasesReview of quarterly contracts register prepared by businessAssist with the monthly exco presentation Ensure the integrity of the GL accounts and the structure of the ledger Prepare monthly reconciliations/schedules for GL accounts under their control.Prepare of Monthly Income statements  Good understanding of SAP to ensure alignment with management reporting objectives and requirements. Timeous and accurate completion of monthly reporting on Onestream/HFM, including intercompany process. Technical issues timeously identified and actioned. Formal Education 4-Year University Bachelor's Degree in Finance or equivalent Min Experience 5+ relevant years Certification & Professional Membership CA or CIMA is a preference  

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Pretoria West. This is a 3-month contract. Client will eventually move to Centurion in the New Year.  Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment  Afrikaans speaking Great track record as reference checks will be conducted upfront  Clear criminal record  Available to start immediately  Key skills: Objection handling Communication  Attention to detail Time management Telephone etiquette Customer relations Relationship building  Key performance areas:  Take orders from customers Upselling Ensure customer deliveries take place Follow up on delayed deliveries to customers  Objection handling 

We are currently looking for reliable and hardworking General Workers to join our client based in Epping . If you are based in any of the following areas: Langa, Nyanga, Ruyterwacht, Gugulethu, Elsies River, Bonteheuwel, Bishop Lavis, Bridgetown, or Thornton, we encourage you to apply! Key Responsibilities: Assist in various manual tasks and duties as required Maintain a clean and safe working environment Perform basic maintenance and general labor tasks Assist with loading and unloading goods Support other team members with day-to-day operations Follow safety protocols and company procedures Requirements: Must be a resident of one of the following areas: Langa, Nyanga, Ruyterwacht, Gugulethu, Elsies River, Bonteheuwel, Bishop Lavis, Bridgetown, or Thornton Ability to perform physical tasks and manual labor Strong work ethic and reliability Clear criminal record No prior experience required; on-the-job training will be provided Must be punctual and a team player Ability to follow instructions and adhere to safety regulations To apply, please send your CV to yonela.sweli@isilumko.co.za , tiffany.baardman@isilumko.co.za , xola.january@isilumko.co.za . zintle.ncoliwe@isilumko.co.za , zenade.jack@isilumko.co.za  

Job Description Position Summary: Our client is seeking a dynamic and strategic leader to join the Executive Management Team as Chief Information Officer (CIO) for a 5-year fixed term contract. The ideal candidate will be responsible for shaping and driving the organisation’s IT strategy, ensuring it aligns with business objectives, and leading the development and delivery of technology solutions that enable operational excellence, innovation, and sustainable growth. The CIO will play a pivotal role in the organisation, overseeing all aspects of IT governance, infrastructure, security, and business solutions. This senior leadership role demands a forward-thinking professional who is committed to transforming the IT function and positioning the organisation as a leader in the healthcare data sector. Key Responsibilities: Strategic Leadership: Contribute as a member of the Executive Management Team and collaborate with senior leadership to align IT with the organisation's overall strategy and business objectives. IT Strategy & Implementation: Develop, direct, and implement the company’s IT strategy to support business goals. Drive technology effectiveness and efficiency to improve information management and adapt to changing business requirements. Technology Transformation: Lead the transformation of business processes through automation, modernising applications, and optimising IT infrastructure for cost-efficiency and flexibility. Risk & Security Management: Ensure IT continuity, resilience, compliance, and security to safeguard organizational assets and mitigate financial risks. Data Management: Establish an integrated information platform to support data-driven decision-making, ensuring comprehensive and up-to-date management of enterprise data. Performance & Measurement: Set key performance indicators (KPIs) for technology delivery and introduce progressive tools for continuous measurement and improvement. Governance & Compliance: Implement and manage IT governance and best practices, ensuring systems availability, incident management, capacity, and configuration management. Vendor & Stakeholder Relations: Manage IT sourcing, vendor partnerships, and foster strong relationships with internal and external stakeholders to ensure value delivery and cost-efficiency. Financial Management: Oversee operational and capital expenditure within IT, ensuring effective resource utilisation in accordance with the Public Finance Management Act (PFMA). Innovation Leadership: Stay abreast of IT developments and guide the integration of new technologies that meet business needs and enhance competitive positioning. Minimum Qualifications & Experience: Academic Qualification: Relevant Master’s Degree in Information Technology or equivalent qualification. Experience: A minimum of 15 years’ experience in IT, with at least 5 years spent in a senior management role within an IT environment. Certifications: ITIL Foundation or related certification is advantageous. Key Competencies: IT Best Practices: Proven experience in implementing IT best practices in Service Management, IT Governance, Software Development Life Cycle (SDLC), and Enterprise Architecture. Budget Management: Demonstrated ability in managing large departmental or unit budgets. Client Focus: Ability to understand and anticipate the needs of internal and external clients and align IT deliverables with their expectations. Market Awareness: In-depth understanding of the healthcare environment and the ability to apply business strategies for optimizing organisational success. Communication & Problem-Solving: Strong verbal and written communication skills with proven problem-solving and decision-making capabilities. Strategic Thinking: Ability to think strategically and translate organizational goals into actionable IT initiatives. Desired Attributes: Visionary Leadership: Ability to inspire and lead teams with a clear sense of purpose and direction. Organisational Capability: Focused on building organizational capacity and delivering exceptional results. Integrity & Values: Exhibits high personal integrity and adheres to organisational values, fostering a culture of ethical leadership. Alignment: Understanding of the organisation’s role within the government and ability to align activities with national strategic priorities.

Job Purpose: The Brand Specialist is responsible for the development, execution, and monitoring of brand strategies to ensure consistent and positive brand positioning in the market. This role combines strategic thinking with creativity, market analysis, and cross-functional collaboration to build and maintain a brand’s identity, reputation, and customer loyalty. This role also looks at Integrated Media Planning and Buying with the support of Agency where required. Job Responsibilities: 1. Brand strategy implementation, review & reporting: • Analyse brand positioning and consumer insights.• Translate brand elements from the global market into plans and go-to-market strategies for the South African market.• Implement branding strategies that are aligned with the company vision and brand global campaigns.• Lead creative development and drive the CTA to the relevant target audience.• Ensuring that all marketing material and efforts align with the brand vision and messaging.• Clear understanding of the company’s objectives and communicating with relevant key stakeholders.• Monitor market trends, research consumer markets and competitors’ activities. 2. Integrated Media Planning, Buying & Monitoring: • Collaborative efforts both globally and locally to implement traditional & digital media campaigns that will include most or all of the following; National and local broadcast television in traditional and direct response formats; Radio, Outdoor advertising, Local newspaper and magazine (offline & online); Local events ideation and implementation, i.e. local guerilla marketing.• Media planning and buying and applying media solutions.• Work with Digital team members to integrate Digital objectives and strategies into overall media plan.• Organise, implement and control the day-to-day media planning development process including co-ordination.• Plan traditional media campaign strategy in tandem with interactive media team/agency.• Utilise available traditional media planning tools, other industry research and clients’ historical media activity reports to develop media plans.• Complete assigned areas of the annual media plan(s) in their entirety.• Coordinate projects and media requests and assigned client contacts to determine specific advertising needs, communicating deadlines to relevant stakeholders.• Monitor media campaigns having periodic campaign performance meetings internally and reporting results.• Work with the Buying team, providing buying specifications, monitor development and review media buys and post-buy analyses. • Maintain all activity, including requesting and presenting added value and regular status reports (i.e. positioning and post reports on media and added value when applicable) in a timely manner.• Negotiate the print/OOH rates and added value.• Issue insertion orders all print/OOH/internet.• Ongoing, coordinate with the Buying and Account Service teams addressing but not limited to; understanding of current marketplace conditions; Competitive spending; Media and Promotional Opportunities; Invoice Approval and Billing.3. Trade Exchanges: • Manage Media trade exchanges with the relevant stakeholders.4. Monitor & Reporting • Measure and report performance of all marketing campaigns and assess ROI and KPIs.• Oversee new and ongoing marketing and advertising activities. Job Requirements: • Bachelor’s degree or diploma in Marketing, Advertising, Communications, or related field & 5 years plus Marketing experience. •Experience in Media Buying is a plus.     Languages • Fluent in English Essential • Strategic thinker with a keen understanding of both creative and data-driven marketing approaches.• Results-oriented with a focus on optimising performance and maximising ROI.• Strong attention to detail, especially when coordinating complex, multi-channel campaigns.• Ability to stay organised, meet deadlines, and manage multiple priorities.• Passion for staying updated on new trends, technologies, and platforms in the media landscape.Technical Skills • Expertise in media planning, buying, and strategy.• Experience with programmatic media buying or AI-driven media strategies.• Familiarity with emerging media trends (e.g., podcasts, OTT, influencer marketing).Skills & Competencies • Computer literacy including MS Word, PowerPoint and Excel, Outlook.• Ability to communicate and liaise with internal and external customers.• Good interpersonal skills.• Ability to work under pressure.• Excellent writing skills.• Customer-focused.• Attention to detail.• High work standards.• Time management.• Punctual.• Ability to work independently and as a member of a team.• Strong organisational skills, including the ability to handle multiple assignments and tasks while meeting deadlines.• Strong understanding of both traditional and digital media channels and platforms.• Analytical mindset with the ability to work with data and leverage insights to optimise media plans.• Strong communication and collaboration skills to work with cross-functional teams.• Ability to manage multiple projects and prioritise tasks in a fast-paced environment.• Always present a professional and favourable image.Personal Profile • Strong customer focus • Self- motivated and disciplined • Ability to work under pressure • Ability to communicate at all levels • Proven verbal, written and telephonic skills • Organised and methodical • Team player • High degree of flexibility • Culturally aware • Resilient and pro-active 

Job Purpose:The Brand Specialist will develop and implement brand strategies to ensure consistent market positioning, enhance customer loyalty, and support integrated media planning and buying. This role combines creativity, market analysis, and cross-functional collaboration to drive brand growth. Key Responsibilities: Brand Strategy: Adapt global strategies for the local market, monitor trends, and create aligned campaigns. Media Planning and Buying: Plan, execute, and analyze traditional and digital media campaigns, negotiating with agencies and vendors. Trade Exchanges: Manage media trade partnerships. Campaign Performance: Monitor and report on marketing performance, ROI, and KPIs. Qualifications: Bachelor’s degree or diploma in Marketing, Advertising, Communications, or related fields. 5+ years of marketing experience (Media Buying experience is a plus). Skills and Attributes: Expertise in media planning and strategy with strong analytical skills. Proficiency in traditional and digital media platforms. Excellent organizational, communication, and time management skills. Self-motivated, detail-oriented, and customer-focused.

Job Overview:The Technical Sales Consultant will play a key role in driving business growth by providing expert technical knowledge and sales support for the company's steel and pipework products within the water and wastewater sector. Experience:o Minimum of 3-5 years of experience in technical sales, in steel and pipework products or services in the water and wastewater industry. • Education:o Matric?Equivalent technical experience in the steel and pipework manufacturing or water industry will also be an advantage Work Environment:• Primarily office-based with regular travel to client sites, manufacturing facilities, and trade shows.• May require occasional visits to project locations and water/wastewater facilities for product assessments or client meetings. Other Requirements:• Valid driver’s license and willingness to travel as required.

Job Purpose: Developing an integrated and targeted communications strategy for CRM, to grow loyalty base, drive sales through tactical CRM initiatives and enhance the customer life-cycle. Provide communications support across various internal departments, be responsible for corporate communications targeted at various customers (i.e Trade, direct customers, groups etc) and enhance the customer journey from a communications perspective. Provide full support to the Marketing Manager on any ad-hoc projects delegated by Marketing Manager.  Job Responsibilities: • Design, execute and monitor direct marketing promotions, campaigns and interventions.• Monitor data quality, segmenting, marketing activities and assessment.• Communicate with corporate CRM regarding activities, planning, updating and co-ordinating.• Maintain Loyalty Club by executing acquisition strategies to grow base, remarketing strategies to activate base and implement an Always On maintenance strategy.• Attend to club requests, complaints and queries and monitor resolution within agreed timelines.• Plan and implement CRM campaigns and communication initiatives.• Track performance of CRM campaigns and draw up performance reports.• Draft all relevant corporate and guest communication.• Implement communications process to keep track of all communication.• Flexibility to work in line with operational requirements.• Always Present a professional and favourable image. Job Requirements: • Marketing Qualification, 6-8 years plus Marketing experience (CRM as a specialisation).   Skills & Competencies  Languages • Fluent in English Essential • Sound knowledge of Loyalty Programmes • Principles of Direct Marketing • Database management and mining • MSC Cruises policies and procedures Technical Skills • SAS or any CRM Campaign Dissemination Tool • Contact Lab • Touchbase Pro • Strong Excel Skills & Data Mining & Analysis in order to execute accurate reporting on database. • Marketo • Excel Skills & Competencies • Computer literacy including MS Word, PowerPoint and Excel, Outlook.• Ability to communicate and liaise with internal and external customers.• Good interpersonal skills • Ability to work under pressure • Excellent writing skills • Customer-focused • Attention to detail • High work standards • Time management • Punctual • Ability to work independently and as a member of a team and to make decisions in accordance with established policies, standards and objectives.• Strong organisational skills, including the ability to handle multiple assignments and tasks while meeting deadlines. • Ability to communicate and liaise with internal and external customers.• Good interpersonal skills • Flexibility to work in line with operational requirements.• Always present a professional and favourable image. • Minimal Design skills 

A Global travel / tourism / hospitality client is seeking an experienced CRM Specialist for their Marketing department in Johannesburg.  Qualifications and experience: Marketing diploma / Bachelors' degree No less than 6 years' marketing experience - CRM as a specialisation  Fluent in English Sound knowledge of loyalty programmes  System proficiency: SAS or any CRM campaign dissemination tool, Contact Lab, Touchbase Pro, Advanced Excel (Data mining and analysis), Marketo  Key skills: Interpersonal  Stakeholder management  Writing Data mining Analytical Database management  Time management  Attention to detail  Deadline driven / results driven  Able to work under pressure  Strategic  Resilient Adaptable  Organised Team player  Key performance areas:  Grow the loyalty base: Develop and implement communications strategy for CRM  Responsible for the customer life-cycle: Attending to all client queries  Support the Marketing Manager with ad-hoc projects  Monitor data quality, marketing activities, segmenting Draft, execute and monitor direct marketing campaigns, promotions and interventions Draft and implement acquisitions, remarketing and maintenance strategy  Draft performance reports 

Job Purpose: The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales opportunities, exceeding revenue targets. Monitor performance through bookings, phone reports, and monthly Key Performance Assessments, providing coaching and counselling as needed. Manage reception duties. Tracking, measuring, and reporting of the overall Local Contact Centre productivity and efficiency. Ensure that the global corporate standard service levels, operational and business requirements are met. To monitor performance, coach and motivate staff to maximise every selling opportunity for the organisation to exceed revenue targets in conjunction with market leads in each market.  Scope of role: Directly reporting to the Head of Internal Operations and will be responsible for: • Establishing and maintaining strong relationships with internal stakeholders and partners to drive business opportunities and maximize sales potential.• Maintain high levels of performance within the department, to ensure excellent customer service through monitoring, training, providing staff with regular company updates. • Reviewing management information and making suggestions, recommendations on improvements within the Contact Centre.• Leading and developing the team to ensure consistency in performance, stability, and succession planning. • Co-ordinate reward, and incentive.• Serve as the primary point of contact for senior leadership regarding the South African contact centre operations and performance. • Develop and implement contingency plans to address potential operational disruptions.  Job Responsibilities: 1. Accountable for the South African Contact Centres. Main activities include: • Manage interdepartmental relationships. • Build up the framework with a standard operating model and adhere to required processes, sales and service guidelines. • Manage South African contact centre performances on B2C/B2B Inbound and B2C Outbound programs (when implemented).• Assess the South African contact centre for capabilities to reach the sales conversion rate/revenues objectives and to deliver the required customer experience. • Continuously drive sales and operation excellence initiatives and share best practices to the overall network. • Mitigate risks through performance management.• Continuously drive sales and operation excellence initiatives, aimed at improving agents experience and reducing pain points. • Remain flexible and open to new ideas.• Always Have Customers experience at top of mind.  2. Collaborate and support Contact Centre and Sales management team. Main activities include: • Conducting regularly meetings to provide feedback on quality performance, trends and focus areas.• Conducting regular forecast checks to ensure delivery adherence.• Ensuring disputes are effectively managed and tracked. Requirements: • 1+ years in a Team Leaders role in a call centre within the South African office. • Strong interpersonal and leadership skills. • Problem-solving and decision-making abilities. • Experience in quality assurance and performance metrics.  

One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area.  Qualifications and experience:  1+ years in a Team Leaders roll in a call centre within the South African office Experience in quality assurance and performance metrics Training / certificate: Team management, HR Disciplinary Management, Conflict Management Key skills:  Strong interpersonal and leadership  Problem-solving and decision-making abilities Stakeholder management Relationship management  Key performance areas:  Managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal) Motivate staff to maximize sales opportunities, exceeding revenue targets Monitor performance through bookings, phone reports, and monthly key performance assessments Providing coaching and counselling as needed Manage reception duties Tracking, measuring, and reporting of the overall Local Contact Centre productivity and efficiency Ensure that the global corporate standard service levels, operational and business requirements are met To monitor performance, coach and motivate staff to maximise every selling opportunity, to exceed revenue targets in conjunction with market leads in each market Establishing and maintaining strong relationships with internal stakeholders and partners to drive business opportunities and maximize sales potential Maintain high levels of performance within the department, to ensure excellent customer service through monitoring, training, providing staff with regular company updates Reviewing management information and making suggestions, recommendations on improvements within the Contact Centre Leading and developing the team to ensure consistency in performance, stability, and succession planning Co-ordinate reward, and incentive Serve as the primary point of contact for senior leadership regarding the S.A. contact centre operations and performance Develop and implement contingency plans to address potential operational disruptions Manage interdepartmental relationships. Build up the framework with a standard operating model and adhere to required processes, sales and service guidelines Manage S.A, contact centre performances on B2C/B2B Inbound and B2C Outbound programs (when implemented) Assess the S.A. contact centre for capabilities to reach the sales conversion rate/revenues objectives and to deliver the required customer experience Continuously drive sales and operation excellence initiatives and share best practices to the overall network. Mitigate risks through performance management Continuously drive sales and operation excellence initiatives, aimed at improving agents experience and reducing pain points Remain flexible and open to new ideas Always have customers experience at top of mind Conducting regularly meeting to provide feedback on quality performance, trends and focus areas Conducting regular forecast checks to ensure delivery adherence Ensuring disputes are effectively managed and tracker

Job Purpose: The primary role of the Web Specialist will ensure that the B2C website functionality, usability, navigability, and visibility are done properly in line with local market and HQ requirements. Thus, they will be responsible for all the aspects of ensuring the website content, design and functionality offer the optimal user experience. B2C Web content management: Implement web updates sent through by Global to ensure website enhancements and changes are made timeously. Perform regular testing of web content before publishing and flag up any errors with Global eCommerce team. Design web pages: Setup promo pages and dedicated web pages. Furthermore, should the need arise the Web Specialist must communicate the organisation’s needs and expectations to the Global eCommerce team to ensure optimal UX for the end user. Troubleshooting: Ensure website health and identify web bugs and implement solutions while working closely with Global Corporate IT and eCommerce teams. SEO: Assist in managing all SEO activities such as content strategy, link building and keyword strategy to increase rankings on all major search networks. Key Responsibilities: 1. Website Global and Local updates: • Ensure corporate content web updates are performed as instructed.• Review and edit all necessary content prior to publishing.• Analyse links and content to make sure the info provided is accurate and easily understandable.• Correct rates updated to the website as and when updates are received locally and globally. 2. Developing pages: • Develop and launch landing pages associated with ongoing, short-term marketing initiatives including theme cruise pages. 3. Website efficiency management: • Test and track the efficacy of custom links.• Ensure all promotions are updated and tested regularly.• Proactively manage the sales and product updates on the website.• Monitor and update the website’s static pages when necessary and ensure quality of content aligns to Corporate standards. 4. Website error management: • Open web tickets where errors are picked up and follow through until resolution.• Test user journey to ensure optimal for online bookings. 5. Reporting: • Support Marketing Manager in tracking user journey for sales conversion purposes.• Weekly and monthly reporting on website performance. Requirements: •At least 3-5 years experience in website content development and publishing. Strong knowledge of technical SEO. •General ecommerce marketing experience. • Bachelor’s degree in a relevant field.   Competencies: • Excellent verbal and written communication skills with strong attention to detail including the ability to communicate complex technical issues to a non-technical audience.• Ability to work independently and as a member of a team and to make decisions in accordance with established policies, standards and objectives.• Strong organisational skills, including the ability to handle multiple assignments and tasks while meeting deadlines. • Basic understanding of HTML, CSS and web development.• Computer literacy including MS Word, PowerPoint and Excel, Outlook.• Ability to communicate and liaise with internal and external customers.• Good interpersonal skills.• Ability to work under pressure.• Customer-focused.• Punctual.• Flexibility to work in line with operational requirements.• Always present a professional and favourable image of the organisation.• Graphic design skills desirable (Adobe InDesign, Adobe illustrator). 

Job Description:We are seeking a highly skilled and experienced Senior Cost Controller to join our team within the Plant Projects sector. This role will provide comprehensive cost control support for capital projects, maintenance projects, and wells. The successful candidate will act as the central point of accountability for cost control, ensuring the alignment of financial performance against project goals. Key Responsibilities: Develop and maintain the Control Base for the project, ensuring accurate cost reporting and financial governance. Link cost reports and SAP structures to the Control Base. Support the development and monitoring of Authorisation for Expenditure (AFE) to PPA partners. Track and report on Value of Work Done (VOWD) and monitor cost commitments and reconciliations. Produce high-quality monthly cost reports, accruals, and updates to the project budget. Ensure cost reports reflect accurate project health status through the tracking of changes, risks, and contingencies. Manage cost risk registers and support risk impact assessments on cost and schedule. Oversee cost change management processes, ensuring timely updates to cost forecasts and financial closure. Ensure proper internal controls, including the creation of purchase requisitions, invoice verification, and financial processing. Key Qualifications & Experience: Education: Bachelor’s degree in accounting, engineering, commerce, or quantity surveying. A post-graduate qualification or MBA is advantageous. Experience: At least 15 years of relevant experience, preferably with extensive experience in capital project cost control. Skills: Strong analytical skills, proficiency in SAP, financial management, risk management, project coordination, and reporting. Competencies: Excellent understanding of all phases of the project delivery process, from inception to completion. Strong leadership, problem-solving, and communication abilities are essential. Key Competencies: Financial Management & Risk Management expertise Advanced data management and reporting skills Ability to lead and influence stakeholders, both internally and externally Proactive problem-solving skills, particularly in project cost and risk areas Experience in working with large-scale, multi-phase projects in a fast-paced environment Additional Requirements: Ability to work effectively in a dynamic, high-pressure environment. Exceptional verbal and written communication skills.

URGENT: Accounts Clerk in Cape Town (Lansdowne) Our client in the retail industry is seeking a energetic Accounts Clerk to join their team. If successful, the candidate will be required to do store payment analysis, checking and reconcile banking.   Requirements: Grade 12 Experience in Accounts Clerk Computer literacy and admin skills Attention to detail Accuracy and speed Clear criminal record  

URGENT: Operations Admin Clerk needed (Lansdowne)   Our client in the retail industry is urgently seeking an Operations Administrative Clerk.   Duties and responsibilities Update Create monthly Stride Sales report - L/Y + Daily Budgets figures Update Sales Report daily Update the Capacity reports Control Stocktake Scheduling Assist with store stocktakes Investigate stocktake and general stock queries Update stocktake results spreadsheet Stocktake Procedure updates Head Office & Store Journal entries if needed Opening, Suspension, Closing of staff accounts Monthly staff account payments and balance updates Trade GP Report Assist with Administration Checks Stride weekly & monthly MTD sales Moving Annual Turnover report Store/Area Performance Stride Dashboard Turnover Per Head Report Auditing of cash & laybye refunds Auditing of Exchange & Void transactions Check Pricing and Discount Report Laybye deposit checks Laybye comparisons Monthly comparison Footcounts, Laybyes, Basket Size Administration procedures & policy updates Training of Area Managers Update area manager's monthly checklists Area manager's monthly filing Assist with elements for Store Openings/Closures Departmental Area Contributions Expense queries Operations Monthly Key Performance Indicators Assisting with hearing investigations ( Refund fraud, Stocklosses, Trackers)

URGENT: LADIESWEAR BUYER (Lansdowne) Our client in the retail industry is seeking an individual with vast experience and understanding of the Retail environment in South Africa.   The selected candidate will be required to build and source a balanced assortment of merchandise ensuring department sales targets, gross profit, pricing and overall product objectives are met and in line with the approved company strategy.   PRINCIPAL ROLES AND RESPONSIBILITIES: Product Accountable to successfully source stock and build ranges congruent with customer profile Admin requirements Accurately complete brief sheets and issue to BA as soon as possible Ensure all PO information is accurate prior to sign off. Trade Sit with Planner weekly to review (OTB, Weekly trade, Markdowns) and formulate solutions React to best sellers timeously to ensure repeat or generic thereof is actioned   REQUIRMENTS: Minimum 5 years retail experience Tertiary qualification preferred Must be based in Cape Town Clear criminal record Clear ITC

URGENT: HR Admin needed (Lansdowne) Our client in the retail industry is urgently seeking an HR Admin. Requirements: -Experience in retail management - At least 3 years’ HR/IR Retail experience -Clear criminal record Duties: Administer Recruitment and Selection Process Industrial relations General admin  

URGENT: Area Manager needed (Lansdowne)   Our client in the retail industry is urgently seeking an Area Manager to take control of their stores in the Western Cape Requirements: -Experience in retail management -Experience in staff management skills -Relevant operations -Admin -Financial experience -Clear crim -Driver’s License and vehicle

Panel Wireman needed in (Cape Town) -Must have experience working on PLC boards -Experience in schematic drawings/diagrams is advantages -Must have a clear criminal record -Must have never been dismissed before -Must be unemployed -Must be able to travel to Belville -Must have own transport  

One of our international hospitality/travel/tourism clients are on the lookout for an experienced Web Specialist to join their Marketing - Commercial department as from January 2025. Qualifications and experience: Relevant bachelors' degree No less than 3 years' experience in website content development and publishing Must have strong technical SEO experience  PLUS: eCommerce / Marketing  Able to start in January 2025 - reference checks to be conducted upfront   Key skills: Communication Attention to detail  Problem solving - complex technical issues Interpersonal  Graphic design  Organised  Customer centric  Technical Time management  Self motivated  Team player  Resilient  Adaptable  Key performance areas:  Report weekly and monthly on website performance  Track user journey for sales conversions  Error management  Update and test promotions regularly on the website  Responsible for sales and product website updates  Responsible for local and global website updates  Develop and launch landing pages  Troubleshooting  SEO - Content strategy development to increase rankings 

We are seeking a skilled Sales Administrator to join our team in Krugersdorp. The ideal candidate must be fluent in Afrikaans and have a keen eye for detail, exceptional organizational skills, and the ability to work in a dynamic environment. Key Responsibilities: Distributing emails and addressing queries or information requests. Filing and maintaining client liaison. Monitoring and maintaining the jobs database. Allocating and issuing motors for jobs and spares. Managing motor inventory and database, including issuing and capturing data. Preparing order acknowledgments. Adding sales orders on Sypros for jobs. Placing orders for motors, exciters, beams, Liwell, and Weg. Managing invoicing of milestone payments. Producing and maintaining MSP bar charts. Conducting job reconciliations. Requirements: Matric certificate. At least 2 years of experience in a similar role within the industry. Proficiency in Afrikaans is essential.

The incumbent will support the existing sales secretaries. Also form part of the succession planning over the next 5 to 10 years.   Requirements: Microsoft Office Microsoft Projects Tertiary qualification in business administration, sales management, project management or logistics. Thorough understanding and experience in all areas of sales support and office administration, including: Keeping minutes at meetings Typing quotations Submitting tenders Invoicing Transport and shipping logistics Managing of diaries Answering queries Ordering parts and stock  Timekeeping Problem solving Someone willing to commit for the long term Excellent communication skills Fluent in both English and Afrikaans Reside in the West Rand, preferably close to Krugersdorp

One of our mineral and mining manufacturing clients is urgently looking for reliable and trustworthy staff close to the Krugersdorp area (not further than 20 minutes away), to join them as a Sales Administrator / Secretary.  Qualifications and experience: No less than 5 years' experience within sales role  Tertiary qualification - Logistics/ project management / sales management / business administration Advanced Excel (production bar charts) Syspro proficiency Key skills: Communication Financial acumen Business acumen  Minute taking  Time management  Problem solving Diary management  Multi-tasking  Key performance areas: Diary management  Tender submission Invoicing Stock ordering / parts Obtain transport quotations  Bond applications Report drafting Job reconciliations Minute taking Switchboard operation

  We are currently seeking a dedicated and hardworking General Worker to join our team. The ideal candidate will possess a matric qualification and reside in Kuilsriver, Mfuleni, and Blue Downs. As a General Worker, you will be responsible for assisting with various tasks to support the smooth operation of our workplace. Duties will include manual labor, maintenance, cleaning, and other general duties as assigned. Responsibilities: Perform manual labor tasks such as lifting, moving, and transporting materials or products within the workplace. Assist with routine maintenance duties including cleaning, painting, and equipment repairs. Maintain cleanliness and tidiness in work areas through sweeping, mopping, and waste disposal. Provide support to team members or departments as needed, including assembly, packaging, or production tasks. Assist with inventory management by counting, sorting, or organizing materials and supplies accurately. Adhere to all safety procedures and protocols to ensure a safe working environment. Report any issues, concerns, or suggestions to supervisors in a timely manner. Follow company policies, regulations, and procedures at all times. Qualifications: Matric (high school diploma) or equivalent qualification. Physical fitness and stamina to perform manual labor tasks effectively. Ability to follow instructions and work independently or as part of a team. Basic understanding of workplace safety practices. Fluent in Afrikaans. Resides in KuilsRiver, Mfuleni, Blue Downs. Email: tiffany.baardman@isilumko.co.za            yonela.sweli@isilumko.co.za   

Job Overview:Our client is seeking an experienced and highly organised Events Specialist to support their events and marketing teams. This role will focus on delivering client-facing events that facilitate networking opportunities, leading to client acquisition and retention while building a strong brand. The Events Specialist will also be responsible for organising internal events that motivate and educate staff to become brand ambassadors. Key Responsibilities: Support corporate culture building initiatives and contribute to transformation goals. Assist with corporate social responsibility efforts aligned with business strategies. Identify and recommend process improvements, including new systems, policies, and procedures. Stay up-to-date on industry legislation and trends relevant to the role. Understand and embody the company’s vision, values, and objectives. Actively participate in training and professional development opportunities to enhance skills. Evaluate post-event feedback to ensure continual improvement and client satisfaction. Monitor competitor events and maintain market synergy. Build and maintain strong relationships with internal and external stakeholders. Manage events within budget and service level agreements. Assist with post-event analysis and reconciliation to measure the Return on Marketing Investment (ROMI). Research and evaluate suppliers to optimise event spend and ensure value. Assist with project plans, ensuring work is completed on time and within budget. Maintain regular communication with stakeholders on project progress. Provide administrative support to the events team in line with company standards. Ensure compliance with internal processes, such as finance, procurement, and contractual approvals. Monitor service provider performance and resolve any issues that arise. Qualifications: Essential: Matric / Grade 12 / National Senior Certificate Preferred: Relevant Bachelor's Degree, National Diploma, or IMM Degree at NQF Level 6 Experience: Experience in an administrative, events, or marketing environment. Technical Skills: Proficiency in Microsoft Office Suite Knowledge of administrative procedures and systems Data analysis skills Business writing skills Familiarity with relevant software and systems Behavioral Competencies: Adaptability Continuous Learning Collaboration Initiating Action Managing Work Quality Orientation

We're Hiring! Code 10 & Code 14 Drivers with PDP  Are you a skilled driver with a valid PDP? We want YOU to join our team! Location: Parow, Elsies, Goodwood, Bishop Lavis, Belhar, DelftPositions Available: Code 10 & Code 14 Drivers Requirements: Valid Code 10 or Code 14 driver’s license PDP (Professional Driver’s Permit) Minimum 2 years of driving experience Good knowledge of road safety and traffic regulations Must be reliable, punctual, and professional Must speak Afrikaans  Ready to hit the road with us? Apply now!  Send your CV and PDP details to: tiffany.baardman@isilumko.co.za,                                                        yonela.sweli@isilumko.co.za, zenade.jack@Isilumko.co.za For more information, contact us at: 021 224 0141 We can’t wait to welcome you to our team! ????

URGENT: UK Collections Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their UK Collections campaign to join their team for a UK Collection campaign.• Must reside in Cape Town• Will be based in Town• Must have a clear criminal record and clear ITC (No Debt)• Must have Matric• Must have 12 months call centre experience in UK Collections and knowledge of FCA • Must be unemployed• Must speak English fluently(If you are not contacted within 5 business days of your application then unfortunately you were not shortlisted)

Support and Sales Consultant, client-focused, managing existing clients, key accounts management and cold calling for new business.Client support and training.• Matric• Internal / Tele Sales, Customer Care and Administration experience.• Exposure within the Scaffolding / Construction / Structural Formwork, Plant Rental / Hire industry.• Stock Management system sales would be an advantage.• Key accounts sales, Cold Calling experience• Good communication and presentation skills.• Independent, sales driven person.• Own transport and Driver’s license

Main Purpose of the Job:We are seeking a skilled and experienced Information Security Manager (ISM) to oversee and manage the overall planning, implementation, and management of the organisation’s information security strategies. The ideal candidate will be responsible for ensuring the integrity, confidentiality, and availability of all information assets across the organisation. This role will require collaboration with governance and risk teams, participation in security compliance forums, and the development of security frameworks to protect against emerging security threats. Key Responsibilities: Strategy & Governance: Lead the development and execution of the organisation’s information security strategy, ensuring alignment with overall business goals. Work closely with stakeholders to define and implement security policies, standards, and procedures. Information Security Roadmap: Design and implement information security roadmaps and provide high-level guidance to ensure successful execution. Regularly review and update strategies to adapt to changing security landscapes. Security Risk Management: Define and implement methodologies for information risk assessments, including risk identification, evaluation, and mitigation strategies. Work with governance and risk teams to address all risk management requirements. Budget & Resource Management: Collaborate with other security roles to construct and manage the security budget. Ensure that necessary resources are allocated to meet the security needs of the organisation. Standards & Processes: Identify, develop, and enforce security standards and processes that support the overall IT security policy. Ensure continuous monitoring and reporting to meet compliance and regulatory requirements. Security Awareness & Training: Lead IT security awareness programs and provide ongoing training and certification for IT staff to enhance security knowledge across the organisation. Security Incident Management: Oversee the organisation’s incident management framework and support loss prevention initiatives to protect against data breaches and cyber-attacks. Compliance & Reporting: Ensure the application of security compliance in accordance with industry regulations and best practices. Report on security trends and risk management activities regularly to business stakeholders. Architecture & Design Review: Participate in architecture and design reviews to ensure security principles and standards are applied. Provide input to reference architecture and guide integrated solutions. Leadership & Team Collaboration: Lead and mentor the information security team, fostering a culture of collaboration and continuous improvement. Chair operational information security steering committees and participate in strategic security steering committees. Business Communication: Translate complex technical security matters into business terms for stakeholders and senior leadership. Provide periodic trend analysis with a focus on capital and financial markets security. Minimum Requirements & Key Competencies: Education: Bachelor’s degree in Information Systems, Computer Science, or a related field (NQF Level 7). Certifications: Information Security certifications such as CISSP, CISM, or CISA. Additional certifications in CGEIT, ITIL, or other IT-related fields are highly desirable. Experience: A minimum of 8 years of experience in an information security environment. At least 5 years of experience in a supervisory or management role. Proven experience consulting on information security at the enterprise or business level. Demonstrated application of best practices like ISO 27001 for information security management. Technical Expertise: Strong knowledge of IT security at technical, procedural, and organisational levels. Experience with security technologies and practices supporting the value chain. Knowledge of Oracle, Linux, MS SQL, and network design (CISCO, LAN, WAN). Compliance & Legal: Understanding of South African legal and regulatory security requirements, with the ability to interpret and apply them in the organisational context. Additional Knowledge & Skills: Sound business and financial awareness. Knowledge of ITIL, COBIT, and auditing processes. Strong analytical, problem-solving, and decision-making skills. Proficient in MS Office and other office productivity tools. Soft Skills: Excellent communication skills, with the ability to translate technical information to business stakeholders. Strong negotiation, conflict management, and interpersonal skills. Ability to manage change effectively and lead cross-functional teams. Ability to work independently while being a strong team player. Leadership & Teamwork: Proven ability to lead multi-disciplinary teams, promoting collaboration and high performance.

Main Purpose of the Job:We are seeking a highly skilled Project Manager to manage and oversee a laboratory, ensuring the achievement of cost-effective and high-quality services that meet both customer and business needs. This position requires someone with a strategic mindset who can effectively lead complex projects and initiatives, while ensuring that the organisation’s objectives and goals are met. Key Responsibilities: Project Delivery & Governance: Manage and prioritise medium to complex projects from initiation through to completion, ensuring alignment with business strategic objectives and adherence to Project Management Methodologies. Scope & Objectives Definition: Assist in defining project scope and objectives, involving all relevant stakeholders, and ensuring technical feasibility for successful delivery. Comprehensive Project Planning: Develop detailed project plans, track progress, and ensure timely delivery according to set timelines and milestones. Address any delays or issues promptly to keep projects on track. Stakeholder Collaboration: Work closely with all stakeholders to define and support project goals and deliverables, ensuring alignment with business objectives. Project Documentation: Develop and manage full-scale project documentation that covers all aspects of the Project Management Knowledge Areas as per the methodology used. Risk & Change Management: Lead the development and execution of communication, human resources, change management, procurement, and quality management strategies to ensure projects are delivered within scope, timeline, and budget. Financial Management: Monitor and manage project budgets, making necessary adjustments based on financial analysis and project performance. Governance & Evaluation: Oversee project governance to ensure proper project delivery. Establish project evaluation frameworks to assess strengths and identify areas for improvement. Human Resource Management: Plan, assign, and manage project resources, both internally and externally. Delegate tasks and responsibilities to appropriate team members, ensuring effective team collaboration and resource utilisation. Multi-Project Management: Manage risks, issues, dependencies, and mitigation strategies for multiple concurrent projects, ensuring effective coordination and delivery. Continuous Improvement: Ensure all projects are consistently evaluated and adjusted to improve efficiency, quality, and outcomes. Minimum Requirements & Key Competencies: Education: Bachelor’s degree (NQF Level 7) in Information Technology or a related field. Certifications: Project Management Certification (Prince2 certification is preferable). Experience: A minimum of 8 years of experience in a project management environment. At least 5 years of experience managing IT projects. Technical Skills & Knowledge: Extensive computer knowledge and proficiency with project management software. Sound understanding of procurement processes (PFMA). Knowledge of Portfolio, Program, and Project Management methodologies and practices. In-depth understanding of all project management phases. Business Analysis & Case Development: Knowledge of business analysis practices and project prioritization techniques. Strong understanding of business case development and benefit realization strategies. Change Management: Familiarity with change management methodologies and processes. Risk & Budget Management: Proficient in risk management and developing mitigation strategies. Strong budgeting skills, with the ability to manage financial resources efficiently. Communication & Problem-Solving: Exceptional communication skills, both written and verbal. Strong problem-solving and analytical skills with the ability to address project challenges. Project Management Skills: Strong planning, organising, and time management skills to manage multiple projects and deadlines effectively. Experience with project scheduling, scope management, and resource planning. People Management & Negotiation: Ability to manage and motivate teams, fostering collaboration and productivity. Skilled in negotiations with stakeholders, vendors, and internal teams. Pressure & Teamwork: Ability to work under pressure, handle competing priorities, and meet deadlines. Strong teamwork orientation, able to collaborate and support colleagues across various departments. Key Competencies: High attention to detail Ability to think strategically and solve complex problems Excellent administrative and organizational skills Strong negotiation skills Excellent analytical abilities Strong leadership and people management capabilities Ability to work in a fast-paced, dynamic environment Proficient in risk management and delivering complex projects on time and within budget.

Key Duties and Responsibilities: To manage, monitor and support mainframe IDMS and DB2 database objects and ensure their availability, performance, security and consistency in order to support mission critical business applications.   Create and maintain business database objects within an IDMS and DB2 subsystem. Perform database tuning to ensure the DBMS functions at optimal levels. Schedule database maintenance tasks. Troubleshoot database and DBMS errors and provide solutions to support business when required. Provide input and implement operational and business strategies, industry best practices and ensure necessary ITO governance is in place. Perform database monitoring and notification to ensure optimal data access, to support business database applications in line with contractual agreements. Perform a database consultation role and provide design solutions to Business Development and Service Management to support initiatives when required for current and future projects. Be an integral part of the disaster recovery (DR) team which designs, performs and documents disaster recovery procedures. Service all incidents, changes and requests and ensure that SLAs are met. Enforce security standards to prevent data being compromised and to maintain database integrity. Provide managerial reports of database utility, capacity and utilisation in order for them to make informed decisions. Maintain relationships with suppliers for incident handling.   Educational Requirements: IT degree or equivalent Industry accreditation preferred 8 years within the IT industry with at least 5 of those years being an operational DBA within a large complex corporate environment Understanding of mainframe operating system concepts and experience in another mainframe discipline. Experience in participating in a DR exercise. Minimum of 4 years working experience on IDMS/DB2 databases.   Skills: Programming background. Trouble shooting  Database analysis and design  Analytical thinking and problem solving  DB2 SQL writing  Database Performance tuning  Database security knowledge  Backup and recovery strategy knowledge  Usage of Database Utilities  Database Internals Disaster recovery knowledge  Mainframe Operation systems knowledge  JCL and Mainframe schedulers  IBM Utilities and editor  Usage of supplied database toolsets DB2 Tools (Db2 Admin and Spufi) and IDMS supplied and DMLO navigation.   Culture: Must have a strong sense of ownership and responsibility. Delivering results and meeting customer expectations. Planning and Organising. Adhering to Principles and Values. Adapting and Responding to Change. Following Instructions and Procedures.   Additional information: The position require standby duties and after hours support. Able to provide customer support during weekend slots. Able to travel when required.  

Job purpose: The successful candidate will be responsible for ensuring adherence to the quality management system (QMS) and current Good Manufacturing Practices (GMP), as well as ISO 9001. Key Performance Areas: PRODUCT RELEASE: • Authorising product releases and record verification. • To manage and control the process for the quarantine, sampling and release of product for sale. • Review and release packaging material, raw materials, intermediate products and finished goods. • Inspection of retention samples as representative sample of batch. • Recommend product recalls where products do not meet specifications. • Control the issuing of Labels and controlled printed materials (PIL, PI’s, etc) • Serve as a member of the change control committee QMS PRINCIPLES • Implementation of and guidance in QA GMP and ISO principles. • To make decisions according to approved GMP requirements, SOP's and/or corporate procedures and principles, within the scope of Deputy Responsible Pharmacist. • To ensure compliance to GMP, with specific reference to radiopharmaceutical products - in process inspections. • Preparing, updating, review and approving procedures. • Update QMS via structured procedures. • Training on GMP and relevant SOP’s and related topics.  • Maintaining and ensuring compliance to Quality agreements. • Prepare for and participate in Management Review. • Lead or partake in risk assessments and validation activities, as appropriate. PRODUCT AND PROCESS PERFORMANCE • Co-ordinate and Control stability program. • Perform Annual Product Reviews. • Perform Trend Analysis of various quality parameters for products. • Compiling of monthly and quarterly reports. • Administer Continual Improvement System & lead or partake in CAPA and/or Deviation investigations. • Establish specifications. AUDITS AND PROJECTS • To assist in conducting supplier & Internal audits and preparing for audits by third parties. • Review new guidelines, outside inspection reports and current trends in GMP. • Assist the Project Groups on various projects, in respect of QA activities on new product development and new facilities. JOB REQUIREMENTS Knowledge and skills: • Extensive knowledge of QA Principles within the ISO and GMP environment • Knowledge of ISO requirements • Knowledge of GMP requirements • GMP training Compencies: • The ability to communicate effectively and efficiently at all levels in the organisation as well as in supplier organisations. • The ability to utilise the correct computer software and the relevant functionality applicable to the outcomes required. •The ability to manage time effectively and efficiently in accordance with work priorities to ensure qualitative outcomes. • The ability to apply planning techniques to conduct effective planning of work outputs and resources. Minimum Qualifications and Experience: • B.Pharm degree (NQF 8) or equivalent. • Registered as a practicing pharmacist with SAPC. • GMP training. • At least 5 years’ experience in a pharmaceutical manufacturing environment of which at least 3 years are in a QA position. • Knowledge of ISO requirements. • Sound knowledge of GMP requirements. 

We are seeking an experienced and detail-oriented Project Manager to lead and execute strategic initiatives across the organization. In this role, you will oversee projects from inception to completion, ensuring timely delivery, optimal resource utilization, and alignment with organizational goals. If you thrive in a fast-paced environment and excel at stakeholder engagement, planning, and execution, this is the opportunity for you. Key Responsibilities: Define project scopes, objectives, and deliverables in collaboration with stakeholders. Develop detailed project plans, timelines, and budgets, ensuring alignment with organizational priorities. Lead cross-functional teams to deliver projects on time, within scope, and budget. Identify potential risks and develop mitigation strategies to address challenges proactively. Monitor and report on project progress, performance, and outcomes to stakeholders. Facilitate communication between project teams and stakeholders, ensuring alignment and transparency. Drive continuous improvement in project management methodologies and tools. Manage resource allocation and track project expenditure to meet financial objectives. Requirements: Bachelor’s degree in information technology, project management, Business Administration, or a related field. A minimum of 8 years of proven experience in project management roles. Professional certification such as PMP, PRINCE2, or equivalent is preferred. Strong knowledge of project management methodologies, tools, and software. Excellent leadership, organizational, and problem-solving skills. Exceptional communication and interpersonal skills for effective stakeholder engagement. Ability to work in dynamic environments and manage multiple priorities simultaneously.  

We are seeking a dynamic and experienced Information Security Manager to lead our efforts in safeguarding sensitive information and maintaining robust security frameworks. The successful candidate will play a key role in managing information security risks, implementing policies, and ensuring compliance with industry standards to protect our organization against potential threats. Key Responsibilities: Develop and maintain an information security strategy aligned with organizational goals and compliance requirements. Conduct risk assessments to identify vulnerabilities and recommend appropriate security measures. Oversee the implementation and management of security technologies and protocols. Ensure compliance with relevant regulations, frameworks, and standards (e.g., ISO 27001, GDPR, etc.). Lead the response to security incidents, ensuring timely resolution and mitigation of risks. Train and educate staff on information security awareness and best practices. Collaborate with IT teams and other departments to ensure security is integrated into all business processes. Report on security performance, incidents, and risks to senior management. Requirements: Bachelor's degree in information technology, Cybersecurity, or a related field (master’s degree preferred). Professional certifications such as CISSP, CISM, or equivalent is highly desirable. Minimum of 8 years of experience in information security management or related roles. Strong understanding of security frameworks, risk management principles, and regulatory compliance. Proficiency in security tools, technologies, and practices. Excellent analytical, problem-solving, and decision-making skills. Strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical stakeholders.  

One of our state owned clients are in need of an experienced and registered Quality Assurance Pharmacist towards Pretoria.  Qualifications and experience: B.Pharm degree or related GMP training Registered as a practicing pharmacist with SAPC No less than 5 years' experience in a pharmaceutical manufacturing company, no less than 3 years' in a QA role Knowledge:  ISO GMP QA principles  Key skills: Communicate at all levels  Computer literate Time management Planning Attention to detail  Key performance areas:  Ensuring adherence to quality management system and good manufacturing practices, ISO9001 Authorize product releases and recording verifications Managing and controlling the process for quarantine, sample and release of products for sale Review and release packaging material, raw material, intermediate products and finished goods Inspection of retention samples as representatives sample of batch Recommending product recalls where products do not meet specifications  Controlling the issuing of labels and controlled printed materials  Serving as a member of the change control committee  Implement and guide: NTP in QQA GMP and ISO principles  Make decisions according to approved cGMP requirements, SOP's and / or corporate procedures and principles, within scope of Deputy Responsible Pharmacist Ensure compliance to GMP, with specific reference to radiopharmaceutical products - process inspections Prepare, update, review, approve procedures  Train on cGMP and relevant SOP and related topics Maintain and ensure compliance to quality agreements Prepare for and participate in management review Lead or partake in risk assessments and validations activities  Coordinate and control the stability program Preforming annual product reviews Performing trend analysis of various quality parameters of products Drafting monthly and quarterly reports Administer continual improvement system and lead or partake in CAPA / deviation investigations Establish specifications Assist in conducting supplier and internal audits, preparing for audits by 3rd parties Reviewing new guidelines, outside inspection reports and current trends in GMP Assisting the project groups on projects, QA activities on new product development and new facilities 

We need a natural seller with a deep appreciation for food, strong negotiation skills, and knowledge of where the best eats are in town. You’ll focus on bringing on new small- and medium-sized merchants that align with our partnership criteria, using skills such as emailing, cold-calling, and driving internal processes to set up successful collaborations. Key Responsibilities: Drive business performance in your assigned area or city. Identify key merchants to enrich the platform's selection and work with the sales team to close deals. Build and nurture long-term relationships with key accounts, enhancing their financials, marketing efforts, and overall satisfaction. Share local market knowledge with internal teams to inform broader strategies. Act as an ambassador for our mission, brand, and product, effectively communicating value to merchants and customers. Lead the sales process for enterprise prospects, including qualification, education, pricing, and contract negotiations. Build strategic relationships with decision-makers to drive new business growth. Gain extensive knowledge of merchants and cities to identify growth opportunities, including non-restaurant partnerships (e.g., convenience and grocery). Develop tools and processes to track critical metrics and improve performance. Collaborate with internal teams to address challenges and implement feedback to enhance product and operations. Requirements: Minimum 3 years of experience in an account management role. Bachelor’s degree in a commercial or technical field. Advanced proficiency in Excel and strong analytical skills. Excellent communication and interpersonal skills with the ability to advocate effectively for customer needs. Proven ability to take initiative and adapt to changing work environments. Passion for building partnerships with merchants and helping them achieve their potential on the platform. Strong organizational, prioritization, and time-management skills. Problem-solving mindset and a proactive approach to challenges. Highly autonomous and able to work with minimal oversight.

One of the TOP banks in S.A. is seeking an experienced Transaction Manager - Syndicated Loan Agent to join them in JHB on a 5/6 month contract.  Qualifications and experience: Matric Bachelor degree Relevant experience within banking sector  Clear credit and crim 2 reference checks will be conducted upfront  Key skills: Communication Results driven Attention to detail Assertive Relationship management  Financial acumen Risk management  Interpret legal documents  Conflict management  Negotiator  Key performance areas:  Coordinate the end to end lifecycle of a deal - syndicated investment banking products that originated, 3rd party originated transactions to which bank agency has been assigned as the facility agent  Facility origination post financial close Facility management of legal agreements and documentation management on the bank syndication platform  Manage deal covenants on debt domain  Follow up on outstanding fees Liaise with Loans Admin team  Coordinate the receipt of commercial risk covenants from the borrower on behalf of the syndicate  Deal management: Correct maturity dates, facility limits adhered to, availability period end dates are correct, communicate amendments to Loan Admin  Coordinate extensions, refinance, amendments, waivers and exceptions

One of the TOP banks is seeking an experienced Senior Credit Risk Modelling Business Analyst to join their JHB team on a 6-month contract.  Qualifications and experience: Masters' / Bachelors' degree in Economics / Statistics/ Finance / Mathematics or related No less than 6 - 10 years' experience in data / business analysis with credit risk modelling, data sourcing within a financial service sector Model deployment process experience Very comfortable with credit risk modelling  Proficient with SAS / SQL / Python Clear credit and criminal record Reference checks will be conducted upfront Key skills: Leadership Communication Data analysis Financial / risk modelling Data management Collaborator Project management Stakeholder management  Data management Detail orientated Strategic Key performance areas: Analyze complex business processes  Unpack existing credit models  Analyze data sources for compliance and model performance End to end management of deployed and managed framework Drafting documentation Mentor Junior Analysts  Work hand in hand with quantitative analysts and data scientists  Project management  Stay abreast of industry best practices

Matric Min 5-8 years in a procurement position. Buying of stock Supplier negotiations Inventory and stock management Experience on Pastel a must Bilingual, English and Afrikaans Must reside in the Kempton Park or surrounding areas. Own transport and drivers license Preferably available immediately

One of our mineral and mining manufacturing clients is urgently looking for reliable and trustworthy staff close to the Krugersdorp area to join them as an Internal Sales Liaison Consultant.  Responsibilities: Support the existing sales team Dealing with major equipment goods, sales, dispatch, accounts department Ensure all stock is packed correctly  Spot errors in quotations  Read and understand drawings of spares and components  Submit tenders  Must have: Matric Tertiary: Sales management, Business administration, Office administration, Marketing - certificate / diploma / degree  Proven track record of internal sales  Analytical Technical  Computer literate  Communication - Afrikaans and English Team player Multi tasking Numerical Numerical Customer service Problem solving Deadline driven  Clear criminal record 

One of our global hospitality clients are in need of experienced Territory Account Managers for Durban North. 6-month contract, to start 2025! Travel to merchants & all business travel is reimbursed Qualifications and experience: Matric Own reliable vehicle Minimum 3 years of experience in an account management role Bachelor’s Degree in a commercial/ technical field Proven success - track record (growing the territory) Project management experience  2 reference checks will be conducted upfront Payslips' to showcase incentives / commission  PowerBI / GoogleSheets Key skills: Persuasion Strategic  Analytical  Self starter Excellent English communication Interpersonal Customer orientated Deal making Proactive Project management Problem solving Partnership management Negotiating Key performance areas: Strategy development  Analysis decision making purposes  Presentations Cold calling Selling New business - new small-and-medium sized merchants (restaurants, convenience, groceries pillars). Top and bottom line. Closing deals - pricing / quotes / contract negotiation  Build tools / processes 

One of the  TOP banks in S.A. is seeking recent Graduates to work as Fraud Detection Agents on a 3-month contract  in Sandton. Qualifications and experience: Matric Bachelors degree in either - Criminology and sociology / Fraud / Forensic / Accounting / Finance Clear criminal and credit record Excellent English communication Willing to work at the office Mondays to Fridays, alternate Saturdays and Public holidays Work LONG HOURS - 8 AM - 7 PM weekdays, 8 AM - 2 - 4 PM Saturday Key skills: Analytical Attention to detail Customer orientated Investigation Key performance areas: Attend to incoming calls Detect and report online / digital fraud / ATM fraud  Engage with customer regarding suspicious account fraud  Closing customer accounts Unblock customer accounts 

Join a leading global food delivery platform and be part of a fast-growing, dynamic team that connects restaurants, merchants, and customers. We are seeking a proactive, results-driven Account Manager to drive business growth, enhance merchant relationships, and build strategic partnerships. This is an exciting opportunity to help shape the future of the food delivery industry by working closely with a range of partners to optimise their business performance on the platform. In this role, you will have the chance to take ownership of key accounts, develop long-term partnerships, and actively contribute to the platform’s success. If you are passionate about food, thrive in a fast-paced environment, and have a strong sales and relationship-building background, we want to hear from you! Key Responsibilities: Drive Business Performance: Lead efforts to drive merchant and account growth across a specific region, including acquiring new small- and medium-sized partners that align with platform criteria. Partnership Development: Build and maintain long-term relationships with key accounts, focusing on their financial performance, marketing efforts, and overall engagement on the platform. Sales Strategy: Execute end-to-end sales motions for enterprise prospects, from qualification through contract negotiation and closing deals. Market Insights: Leverage on-the-ground knowledge of the local market to inform business decisions and drive platform growth. Share feedback and insights with the broader team to improve product offerings. Customer and Merchant Advocacy: Act as an ambassador for the brand, helping merchants understand and realise the value of the platform for both their businesses and their customers. Strategic Growth Initiatives: Identify new opportunities within the market (e.g., Convenience, Grocery) and work on expanding business pillars to drive future growth. Operational Excellence: Use analytical tools to measure performance and ensure that key metrics are being met. Apply operational rigor to improve merchant success. Collaboration: Work closely with internal teams to solve problems, share feedback, and enhance the overall merchant and customer experience on the platform. Requirements: Experience: Minimum of 3 years in an account management or sales role, ideally within a fast-paced environment such as e-commerce, tech, or food delivery. Education: Bachelor’s degree in a commercial or technical field. Skills: Proficiency in Excel and an interest in data analysis to drive business decisions. Excellent communication and interpersonal skills, with the ability to negotiate, persuade, and advocate for customer needs. Strong problem-solving abilities and the drive to find creative solutions to challenges. Exceptional time management and organisational skills, with the ability to prioritise and manage multiple tasks effectively. Highly autonomous, able to work with minimal oversight and take initiative. PowerBI/GoogleSheets. Desire to Build Relationships: Passion for working with merchants and building strong, long-lasting partnerships to help them thrive on the platform. Adaptability: Comfortable in a constantly changing work environment, with the ability to adapt quickly and effectively.

Position Summary: We are seeking a dynamic and strategic leader to join the Executive Management Team as Chief Information Officer (CIO). The ideal candidate will be responsible for shaping and driving the organisation’s IT strategy, ensuring it aligns with business objectives, and leading the development and delivery of technology solutions that enable operational excellence, innovation, and sustainable growth. The CIO will play a pivotal role in the organisation, overseeing all aspects of IT governance, infrastructure, security, and business solutions. This senior leadership role demands a forward-thinking professional who is committed to transforming the IT function and positioning the organisation as a leader in the healthcare data sector. Key Responsibilities: Strategic Leadership: Contribute as a member of the Executive Management Team and collaborate with senior leadership to align IT with the organisation's overall strategy and business objectives. IT Strategy & Implementation: Develop, direct, and implement the company’s IT strategy to support business goals. Drive technology effectiveness and efficiency to improve information management and adapt to changing business requirements. Technology Transformation: Lead the transformation of business processes through automation, modernising applications, and optimising IT infrastructure for cost-efficiency and flexibility. Risk & Security Management: Ensure IT continuity, resilience, compliance, and security to safeguard organisational assets and mitigate financial risks. Data Management: Establish an integrated information platform to support data-driven decision-making, ensuring comprehensive and up-to-date management of enterprise data. Performance & Measurement: Set key performance indicators (KPIs) for technology delivery and introduce progressive tools for continuous measurement and improvement. Governance & Compliance: Implement and manage IT governance and best practices, ensuring systems availability, incident management, capacity, and configuration management. Vendor & Stakeholder Relations: Manage IT sourcing, vendor partnerships, and foster strong relationships with internal and external stakeholders to ensure value delivery and cost-efficiency. Financial Management: Oversee operational and capital expenditure within IT, ensuring effective resource utilisation in accordance with the Public Finance Management Act (PFMA). Innovation Leadership: Stay abreast of IT developments and guide the integration of new technologies that meet business needs and enhance competitive positioning. Minimum Qualifications & Experience: Academic Qualification: Relevant Master’s Degree in Information Technology or equivalent qualification. Experience: A minimum of 15 years’ experience in IT, with at least 5 years spent in a senior management role within an IT environment. Certifications: ITIL Foundation or related certification is advantageous. Key Competencies: IT Best Practices: Proven experience in implementing IT best practices in Service Management, IT Governance, Software Development Life Cycle (SDLC), and Enterprise Architecture. Budget Management: Demonstrated ability in managing large departmental or unit budgets. Client Focus: Ability to understand and anticipate the needs of internal and external clients and align IT deliverables with their expectations. Market Awareness: In-depth understanding of the healthcare environment and the ability to apply business strategies for optimizing organisational success. Communication & Problem-Solving: Strong verbal and written communication skills with proven problem-solving and decision-making capabilities. Strategic Thinking: Ability to think strategically and translate organizational goals into actionable IT initiatives. Desired Attributes: Visionary Leadership: Ability to inspire and lead teams with a clear sense of purpose and direction. Organisational Capability: Focused on building organizational capacity and delivering exceptional results. Integrity & Values: Exhibits high personal integrity and adheres to organisational values, fostering a culture of ethical leadership. Alignment: Understanding of the organisation’s role within the government and ability to align activities with national strategic priorities.

One of our public sector clients in JHB is seeking an experienced IT individual to take up the role of Chief Information Officer.  Qualifications and experience: Masters' in IT or equivalent 15 years' IT proven track record, 5 years' in Senior management  Public sector experience ITIL or related qualification will be a PLUS Key skills: Communication Strategic Leadership Results driven Ethical Self starter Key performance areas:  IT strategy formulation and implementation Cost management Driving continuous improvement of technology  Automation of processes Enterprise - database and application, interpretation and implementation thereof  IT governance  IT best practices, incident and problem management, capacity and configuration management, maintenance and support Vendor management CAPEX / OPEX 

We’re seeking an Account Manager to build and manage relationships with key accounts, ensuring excellent customer service, sales growth, and retention. In this role, you’ll engage with clients, identify opportunities to upsell, and support clients in fully utilizing our solutions to meet their business goals. Key Responsibilities- Drive sales growth by managing accounts, upselling, and meeting retention targets.- Maintain regular engagement and ensure customer satisfaction, with a focus on achieving a high Customer Satisfaction Index.- Conduct client reviews, address needs, and strategize for continuous improvement.- Stay informed on market trends and represent the company at industry events. Requirements- Bachelor’s degree in business, Sales, or related field (BCom or equivalent preferred).- 3+ years of experience in account management or sales with a proven track record.- Proficiency in CRM and MS Office. Skills- Strong communication, negotiation, and strategic thinking skills.- Ability to adapt, solve problems, and work collaboratively across teams.

About the RoleWe’re seeking a proactive New Sales Consultant to drive sales of advanced vehicle tracking and telematics solutions to new clients within the fleet and SMB segments. This role focuses on surpassing monthly sales targets and delivering exceptional customer service. The ideal candidate is energetic, target-driven, and excels at building client relationships and closing deals. Key Responsibilities- Sales & Target Achievement:- Promote and sell tracking solutions to meet or exceed sales goals.- Achieve a minimum of 290 cold calls per week and 3 customer presentations daily.- Maintain a solution-driven approach in all customer interactions. - Customer Engagement:- Ensure high satisfaction with first-call resolution and achieve a customer satisfaction score (CSI) above 90%.- Track and manage sales opportunities effectively in CRM to ensure swift pipeline progression and accurate reporting. - Market Awareness & Strategy:- Stay informed on industry trends to adjust sales strategies.- Represent the company at industry events to broaden networks and drive new business leads.  Qualifications & Experience- Bachelor’s degree in Sales, Business, Marketing, or related field.- Proven B2B sales experience, ideally in telematics, fleet management, or SaaS solutions.- Skilled in CRM software, with a strong focus on data-driven sales techniques. Skills & Competencies- Sales Expertise & Relationship Building: Proven ability to exceed targets, manage pipelines, and tailor solutions.- Negotiation & Closing: Skilled in handling objections and finalizing deals that benefit both parties.- Tech-Savviness: Proficient in CRM tools and MS Office.- Personal Attributes: Resilient, adaptable, ethically focused, and culturally aware.  

As a New Sales Consultant, you will play a crucial role in expanding our customer base by selling and promoting our complete range of telematics and fleet management solutions. You will be responsible for achieving monthly sales targets, delivering exceptional customer service, and maintaining strong relationships with new customers in line with company goals. This role demands a proactive, customer-focused approach with a strong emphasis on cold calling, presentations, and consultative selling. Key Responsibilities Sales & Business Development Cold Calling & Prospecting: Achieve a weekly target of 290 cold calls to identify new business opportunities within the fleet and SMB market segments. Customer Engagement: Conduct a minimum of 3 customer presentations per day to pitch our solutions and demonstrate their value to potential clients. Solution Selling: Utilise a consultative, solutions-based selling methodology to address customer needs and present tailored solutions from our product portfolio. Pipeline Management: Ensure accurate and up-to-date opportunities are entered into the CRM system, managing the sales pipeline to drive quick closures and maximise sales performance. Achieve Sales Targets: Meet or exceed monthly sales targets for new customer acquisitions and revenue generation, ensuring a high level of profitability. Customer Satisfaction & Retention First Call Resolution: Drive a culture of resolving customer issues on the first point of contact to enhance customer satisfaction. Customer Service: Maintain a customer service index (CSI) above 90% through effective communication and follow-up on customer concerns. Retention: Actively monitor and manage customer churn, adopting a zero-churn culture by ensuring customer satisfaction and fostering long-term relationships. Market Knowledge & Networking Industry Insights: Stay informed about industry trends, competitor activities, and market opportunities to identify leads and refine sales strategies. Networking: Represent the company at industry events, conferences, and trade shows, networking with potential clients and promoting our products and services. Key Requirements Experience Proven Sales Experience: Minimum of 2-3 years of experience in a sales role, ideally within technology, SaaS, fleet management, or telematics. New Business Acquisition: Strong background in cold calling, lead generation, and acquiring new customers through face-to-face meetings. Sales Achievement: Demonstrated ability to meet or exceed sales targets, with a track record of consistently closing deals. Skills & Competencies Sales Expertise: Proficient in sales techniques, strategies, and methodologies, with the ability to close deals and exceed sales targets. Customer Relationship Management: Strong interpersonal skills with the ability to build and maintain relationships with clients, understanding their needs and providing tailored solutions. Negotiation Skills: Skilled in negotiation and contract closure, with the ability to overcome objections and reach mutually beneficial agreements. Communication: Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively to customers at all levels. Time Management: Highly organised, with the ability to manage multiple accounts and priorities to achieve sales objectives. Adaptability: Ability to thrive in a fast-paced environment, adapting to changing circumstances and customer needs. Technical Competencies CRM Software: Proficient in using CRM systems to track sales activities, manage pipelines, and report on performance. MS Office: Intermediate proficiency in Microsoft Office tools (Word, Excel, PowerPoint). Qualifications Education: A Bachelor's Degree in Sales, Business, Marketing, or a related field is preferred. Experience: A proven track record in sales, particularly in face-to-face selling and acquiring new business. Industry Experience: Experience in telematics, SaaS, fleet management, or technology solutions is highly desirable. Key Performance Indicators (KPIs) New Customer Acquisition: Achieving monthly targets for new customer sign-ups and contract closures. Sales Revenue: Meeting revenue generation targets in line with the allocated sales goal. Customer Retention: Maintaining a high customer satisfaction index and minimising churn. Pipeline Management: Ensuring accurate and up-to-date reporting of opportunities in the sales pipeline. Presentation Targets: Conducting a minimum of 3 customer presentations per day and consistently engaging with potential clients.

We’re looking for a dynamic New Business Sales Consultant with a passion for B2B sales to join our team. In this role, you’ll drive growth by acquiring new clients, focusing on solution-based sales within the vehicle tracking, telematics, and SaaS domains. This role involves managing the complete sales cycle, from lead generation to onboarding clients, ensuring they experience the full value of our services. Key Responsibilities- Lead Generation & Prospecting: Identify new B2B opportunities through cold calling, networking, and referrals. Schedule and attend client meetings to understand their needs and provide tailored solutions.- Solution Selling & Presentations: Present our vehicle tracking and telematics solutions, demonstrating their ROI and efficiency benefits for fleet owners.- Pricing Model Calculations: Develop customized pricing proposals based on fleet size, calculating ROI to highlight long-term value.- Contract Negotiation & Closing: Negotiate contracts, addressing pricing, SLAs, and contract terms to secure new business.- Customer Onboarding: Oversee the initial six-month onboarding process, collaborating with internal teams to ensure a seamless handover to Account Management.- Vetting & Compliance: Vet potential clients to ensure they meet company and regulatory standards before finalizing contracts. Key RequirementsExperience:- 3+ years in B2B sales within technology, SaaS, data, or telematics.- Proven success in lead generation, prospecting, and face-to-face solution-based sales.- Strong experience with complex sales cycles, pricing models, and contract negotiation. Qualifications:- Bachelor’s degree in business, Sales, Marketing, or a related field preferred.- Experience with SaaS, telematics, data-driven solutions, or fleet management is a plus. Skills:- A hunter mentality with an eagerness to prospect and close deals.- Excellent communication skills, able to present tailored solutions effectively.- Proficient in CRM systems for managing and tracking sales activities.- Strong negotiation skills and the ability to calculate and present ROI for customers. Attributes:- Results-driven with a focus on achieving sales targets.- Self-motivated and capable of independently managing a sales pipeline.- Consultative approach with excellent interpersonal skills and problem-solving abilities.

Role PurposeSeeking a Finance Specialist to enhance financial controls, ensure reporting accuracy, and support critical financial processes. This role is pivotal in maintaining control integrity and timely, accurate financial reporting. Key Responsibilities- Develop and implement controls to mitigate risks in financial reporting.- Assist with month-end processes and balance sheet substantiation.- Support key processes like consolidations and intercompany transactions.- Engage with external auditors and streamline reporting timelines.- Provide monthly financial analysis and insights. Qualifications & Experience- CA (SA) required; Big 4 articles preferred.- 1-3 years post-articles experience.- SAP BPC and financial statement preparation experience preferred. Key Skills- Proficiency in IFRS, analytical skills, and MS Office.- Strong problem-solving, communication, and planning abilities.

Job Overview We are seeking a motivated and results-driven Account Manager to join our dynamic sales team. In this role, you will be responsible for managing relationships with allocated customer accounts to ensure exceptional service delivery, account growth, and retention. You will work closely with clients to understand their needs, promote tailored solutions, and contribute to achieving sales revenue targets. Key Responsibilities Account Growth & Sales Achieve or exceed sales targets by managing customer accounts and implementing solution-selling principles. Accurately manage opportunities in the sales pipeline, ensuring consistent customer engagement and timely closures. Identify opportunities to upsell and cross-sell additional products or services based on client needs. Develop and execute strategic account plans to maximise revenue and ensure growth within the customer base. Collaborate with internal teams (e.g., marketing, product development, customer support) to ensure customer satisfaction and seamless service delivery. Customer Satisfaction & Retention Maintain a quality call cycle of 90% focused on delivering value to customers and ensuring long-term relationships. Act as the primary point of contact for sales-related inquiries and activities, ensuring high-level customer satisfaction. Keep your customer service index (CSI) above 90% by providing proactive support and addressing customer concerns. Implement strategies to prevent customer churn, conducting regular business reviews to evaluate performance and identify areas for improvement. General Responsibilities Stay up-to-date on industry trends, competitor activities, and market opportunities. Use CRM software to manage sales activities, track progress, and generate reports for management review. Represent the company at industry events, conferences, and trade shows to network with potential clients and promote products or services. Key Competencies Behavioral Competencies Communication: Strong verbal and written communication skills with the ability to clearly articulate value propositions and negotiate effectively. Strategic Thinking: Ability to analyse market trends and customer behaviour, creating strategic plans to drive sales growth. Problem Solving & Analysis: Strong analytical skills to identify challenges and propose timely solutions. Team Collaboration: Collaborate effectively with internal teams and contribute to a positive work environment. Time Management: Strong organisational skills with the ability to prioritize and manage multiple accounts and tasks. Resilience & Persistence: Maintain motivation and perseverance in the face of challenges, continuing to pursue sales goals despite setbacks. Ethical Conduct: Commitment to high ethical standards in all sales activities. Technical Competencies Sales Expertise: Proficient in sales strategies, techniques, and the complete sales process. Customer Relationship Management (CRM): Strong interpersonal skills with the ability to build lasting relationships with clients and manage accounts efficiently. Negotiation Skills: Expertise in negotiation to close deals and address customer concerns. Tech-Savviness: Proficiency in using CRM software and other sales tools to track activities, manage pipelines, and generate reports. Qualifications & Experience Bachelor's degree in Business Administration, Sales, or related field. Proven track record of at least 3 years in a sales-related role, preferably in account management or a similar capacity. Customer Service or Fleet Management qualification (or studying towards) would be advantageous. Willingness to travel occasionally for client meetings and industry events. Skills & Attributes Excellent communication and interpersonal skills, both written and verbal. Strong strategic thinking and ability to analyze market data. Highly motivated with a passion for exceeding sales targets and providing exceptional customer service. Ability to thrive in a fast-paced environment and adapt to changing priorities. Proficiency in Microsoft Office (Intermediate level) and CRM software.

We are recruiting on behalf of our client, a leading manufacturer specializing in high-quality aluminium doors, windows, and sliding doors. They are looking to hire a General Assistant to join their team. This is an excellent opportunity for individuals who are hardworking, reliable, and eager to contribute to a fast-paced, growing business. Key Responsibilities: Assist in the assembly and production of aluminium doors, windows, and sliding doors. Support the team with product packaging and preparation for dispatch. Maintain cleanliness and organization within the manufacturing facility. Assist with loading and unloading of raw materials and finished products. Perform basic maintenance and cleaning tasks within the workshop. Follow safety protocols and work collaboratively with team members. Requirements: Must live in or near the following areas: Du Noon, Edgemead, Brooklyn, Rugby, Sandrift, Langa, Kensington, Bothasig, Monte Vista, Joe Slovo, Killarney Gardens, Athlone. Prior experience in a manufacturing environment is an advantage but not essential. Strong physical fitness as the role involves manual labor. Reliable and hardworking, with a positive attitude. Ability to follow instructions and work well as part of a team. Good communication skills. Basic tool knowledge If you meet the requirements and are looking for an exciting opportunity to grow in the manufacturing industry, please submit your CV via email to yonela.sweli@isilumko.co.za, zintle.ncoliwe@isilumko.co.za, zenade.jack@isilumko.co.za. tiffany.baardman@isilumko.co.za   

We’re looking for a strategic and driven Business Development Manager to lead business expansion for healthcare solutions across six countries in Southern Africa, with a focus on sectors like mining, oil, and gas. This role requires expertise in B2B sales, relationship building, and market analysis to drive growth through tailored healthcare solutions and services. Key Responsibilities- New Business Development: Identify and pursue new business opportunities in targeted industries to achieve revenue targets and expand market reach.-Client Relationship Management: Build and nurture strong client relationships, understanding their needs, presenting tailored healthcare solutions, and driving client retention.- Sales Strategy & Market Analysis: Develop strategic sales plans based on comprehensive market analysis; stay updated on industry trends to anticipate client needs and market shifts.- Cross-border Sales Collaboration: Collaborate with international teams to enhance client engagement and support cross-border healthcare service delivery.- Account Growth & Retention: Maximize existing business opportunities by upselling and cross-selling services; manage renewals with a focus on client satisfaction and retention.- Contract Negotiation: Prepare proposals and negotiate contracts, ensuring solutions align with client expectations and company objectives. Technical Skills- Sales & Negotiation: Strong sales skills with a proven track record in meeting revenue targets, skilled in negotiation to secure optimal contract terms.- Market Analysis: Proficient in using data analytics tools to assess market opportunities and inform strategy.- Project & Risk Management: Experienced in managing projects with attention to risk mitigation, particularly in health, safety, and regulatory compliance. Soft Skills- Strategic Thinking: Ability to develop long-term strategies to achieve business objectives and navigate complex markets.- Relationship Building: Strong interpersonal skills for networking and maintaining long-term client relationships.- Adaptability & Cultural Sensitivity: Flexibility to work across diverse cultural settings within Southern Africa. Qualifications- Degree or diploma in Business, Healthcare, or related field.- Minimum of 5 years in B2B business development or sales, in the Health Insurance sector.- Excellent communication skills in English; knowledge of additional languages is advantageous.- Willingness to travel frequently within the region.

Job OverviewWe seek a skilled Procurement Operations Manager to lead and execute our procurement strategy, ensuring compliance, risk management, and the efficient procurement of goods and services. This role plays a critical part in supporting our strategic plans by optimizing supplier relationships, enhancing BBBEE compliance, and overseeing end-to-end acquisition processes. The ideal candidate is an experienced procurement professional with expertise in public sector procurement and a strong understanding of legislative frameworks, such as PFMA and BBBEE. Key Responsibilities- Ensure adherence to the approved budget and strategic goals by assessing risks in procurement and implementing risk mitigation strategies.- Develop, execute, and monitor compliance with procurement policies and SOPs to uphold best practices in line with PFMA, PPPFA, BBBEE, and National Treasury guidelines.- Provide accurate procurement reports (e.g., budget vs. actual spend) to support strategic decision-making.- Oversee BBBEE compliance of suppliers and manage incentive programs to foster participation of marginalized suppliers.- Process requisitions and purchase orders, ensuring all are compliant with policies and delegated authority for financial accountability.- Manage supplier relations and negotiate competitive pricing, analyze market trends, and approve changes to inventory in Oracle ERP.- Support operations by ensuring timely delivery of goods, adherence to accounting standards, and effective asset management.- Control the acquisition management budget and assist with the development of departmental budgets.- Manage RFQ processes, ensuring quality and compliance.- Lead the Acquisition Management team, fostering skill development and performance alignment with organizational goals.- Monitor system access logs to prevent unauthorized access and maintain compliance with end-of-period processes. Minimum Requirements & Key Competencies- Qualifications: Degree in Supply Chain Management, Business Management, Commerce, or related field (NQF level 7); Postgraduate Diploma/Honours (NQF level 8) in Supply Chain Management is desirable.- Experience: 8 years in procurement, with at least 5 years in a supervisory or management role within the public sector.- Technical Knowledge: Proficiency with Oracle ERP, Treasury regulations (PFMA, PPPFA, BBBEE), and policy development.- Skills: Negotiation, interpersonal communication, people management, and time management skills, with high attention to detail and MS Office proficiency.

One of our medical and security clients is seeking an experienced Business Development Manager to support the Southern Africa medical centre.  Qualifications and experience: Business diploma / degree No less than 5 years' experience within sales and new business development, MUST come from the medical insurance sector  Proven track record of yearly achievements / growth in sales B2B experience within services industry, with direct selling to multi-national companies for no less than 3 years'   Selling to emerging markets experience  Own car Reference checks will be conducted upfront with 2 most recent Employer Must have 6 months' payslips to show commission earnings  Clear criminal record  English communication and any other language  Key skills: Communication Problem solving Strategic Adaptable Relationship builder Research Analytical Project Management  Business Acumen Customer orientated Listening Negotiator Planning Results driven Team player Determined  Key performance areas: Responsible for selling risk management solutions  Drive profitability in 6 countries (Southern Africa) Educate clients about product and service benefits and features  New business development  Client retention Contract negotiations Proposals Closing deals Market analysis Client visits

About the Role: We are seeking a dynamic, results-oriented Business Development Manager to lead the sales efforts for medical services solutions across Southern Africa. In this role, you will be responsible for identifying and securing new business opportunities, building strong relationships with potential clients, and driving growth in various industries, including mining, oil, gas, and more. This is a fantastic opportunity for a driven professional with a proven track record in B2B sales, consultative selling, and client relationship management, who is eager to make a significant impact in the medical services sector. Key Responsibilities: Business Growth: Identify, develop, and close new business opportunities in targeted market segments to achieve profitable revenue and sales targets. Client Relationship Management: Build strong, long-term relationships with new clients across multiple sectors, including mining and oil & gas, by understanding their needs and offering tailored solutions. Cross-Border Sales: Collaborate with internal teams to drive cross-border sales opportunities and ensure the delivery of comprehensive, client-focused solutions. Proposal Development & Negotiation: Generate proposals, negotiate pricing, and close contracts for a range of medical services, ensuring the solution meets client needs and expectations. Client Retention & Upselling: Manage renewals, client retention strategies, and cross-selling/up-selling across the full suite of products and services to maximise revenue. Market Analysis: Conduct market research to identify opportunities and trends within Southern Africa, keeping ahead of client needs and market shifts. Client Education & Support: Provide training and education to clients on the products and services, ensuring high levels of engagement and service utilisation. Project & Service Delivery: Work with internal teams to ensure the smooth delivery of services and drive client satisfaction through effective service quality management. Skills & Experience Required: Sales Experience: Minimum of 5 years’ experience in sales, with a proven track record in business development, securing new clients, and managing long-term relationships. B2B & Consultative Selling: Experience in B2B solution selling within complex, service-oriented industries. Familiarity with industries such as mining, oil & gas, or other high-risk sectors is a plus. Cross-Border Engagement: Experience working in a cross-border or regional sales environment, with a focus on emerging markets. Negotiation Skills: Strong negotiation and influencing skills, with the ability to close deals and secure profitable agreements. Market Analysis: Proven ability to conduct detailed market research and use insights to drive sales strategies. Client-Focused: Demonstrated ability to build trust and credibility with senior-level decision-makers and to create long-term, impactful business relationships. Project Management: Ability to manage multiple projects and stakeholders simultaneously, ensuring timely and effective delivery of services. Preferred Qualifications: A relevant business-related degree or diploma. Fluency in English (written and spoken) is essential. Additional language skills relevant to the region will be advantageous. Behavioral Competencies: Action-Oriented: Driven and energetic, with a passion for taking initiative and delivering results. Customer-Focused: Dedicated to meeting customer needs and providing outstanding service. Strategic Thinking: Strong ability to think long-term and develop strategies that align with business goals. Problem-Solving: Excellent problem-solving skills, with the ability to navigate challenges and find innovative solutions. Adaptability: Flexible and agile, able to adapt to shifting client needs and market conditions. Job Conditions: This role will require frequent travel across Southern Africa to meet with clients and develop business opportunities.

Key Responsibilities: Ensure compliance with approved budgets while supporting operational and strategic plans by identifying procurement risks and opportunities for mitigation. Implement and enforce policies, procedures, business plans, and SOPs, ensuring compliance with relevant legislative frameworks (PFMA, PPPFA, BBBEE, National Treasury Regulations, etc.). Provide accurate and factual reports on budget allocation, actual vs planned spend, and other relevant procurement data to support management decision-making. Oversee BBBEE compliance for all suppliers, ensuring participation from historically marginalised suppliers through incentive programs. Develop preferential procurement strategies in line with the organisation’s strategic plan. Manage the requisition and purchase order process, ensuring financial accountability and conformance to policy. Build and maintain supplier relationships, negotiate for competitive pricing, and ensure market competitiveness. Monitor the expediting process to ensure timely delivery of goods and services while maintaining good accounting and inventory practices. Draft and control the Acquisition Management budget, ensuring adequate departmental resources. Ensure new suppliers meet statutory requirements and collaborate with Quality Assurance for the validation of new inventory items. Manage the end-to-end RFQ process, ensuring statutory compliance and quality assurance. Oversee CAPEX spend and ensure optimal resource use in alignment with organisational priorities. Manage and develop the Acquisition Management team, ensuring skills development and performance achievement. Ensure security through regular system access reviews and comply with monthly business processes.   Minimum Requirements: Bachelor’s Degree in Supply Chain Management, Business Administration, Commerce, or a related field (NQF Level 7). Must have worked and have State Owned Enterprises (SOE) experience – essential. Postgraduate Diploma or Honours in Supply Chain Management (NQF Level 8) – desirable. At least 8 years of procurement experience, with 5 years in a supervisory/management role. Public sector procurement experience is essential. Proficiency in Oracle ERP and Treasury Regulations (PFMA, PPPFA, BBBEE). Strong skills in policy and procedure writing, negotiation, and stakeholder communication. Excellent interpersonal, people management, and time management skills. Computer literacy (MS Office) and strong attention to detail.

URGENT: BPO Call Centre Agents neededOur client in the BPO (international) Call Centre are looking for strong customer service candidates to join their team for a Utilities Campaign.• Must reside in Cape Town• Will be based in Town• Must have a clear criminal record and clear ITC (No Debt)• Must have Matric• Must have 6 to 12 months call centre experience in Customer Service• Must be unemployed• Must speak English fluently(If you are not contacted within 5 business days of your application then unfortunately you were not shortlisted)

We are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market. This position requires a strong understanding of US culture and involves night shift work to align with US business hours. Key Responsibilities- Lead and manage a team of contact center agents, ensuring quality customer interactions and service standards.- Oversee team performance, providing training, coaching, and support to achieve KPIs.- Drive effective resolution of customer inquiries, focusing on a high level of customer satisfaction.- Collaborate with cross-functional teams to enhance processes and customer experience.- Monitor team metrics, identify trends, and develop strategies to improve efficiency. Requirements- Minimum 5 years of contact center experience, with at least 2 years in a supervisory role.- Knowledge of US culture and familiarity with US customer service expectations.- Strong communication and leadership skills.- Ability to work night shifts and adapt to a dynamic work environment. Be part of a team dedicated to delivering exceptional service for our US clientele. Apply today!

The Business Development Manager will drive new business growth, nurture client relationships, and manage all aspects of branch operations for the Durban region, ensuring profitability and expansion in the market. This includes overseeing a sales team, ensuring customer satisfaction, and optimizing operational efficiency. Key Responsibilities:1. Sales Leadership: Lead new business development efforts, setting and meeting monthly sales targets for small-medium and enterprise segments. Cultivate strong relationships with new and existing clients.2. Branch Operations: Manage the branch’s operational performance, including sales, inventory, cost control, and customer service.3. Team Management: Develop and engage sales and technical teams, ensuring high performance and career growth.4. Strategic Growth: Implement regional growth strategies, focusing on market share, strategic partnerships, and client retention.5. Customer Management: Drive customer satisfaction, retention, and revenue growth through upselling and cross-selling, maintaining a 100% customer retention rate.6. Profitability Goals: Ensure the branch meets profit targets with a focus on efficient cost management and high product margins. Qualifications & Skills:- Bachelor’s degree in business, Sales, or related field (master's preferred).- 5+ years of experience in branch management, business development, or B2B sales, ideally in technology or SaaS.- Proven experience in leading teams, achieving sales targets, and managing regional operations. Performance Targets:The role includes KPIs around new customer acquisition, revenue growth, inventory control, first-time fix rate, and employee retention. Competencies:The ideal candidate will demonstrate strong leadership, strategic thinking, communication, relationship-building, and sales management skills, with a customer-first approach and readiness to travel.

One of our food manufacturing clients in Delmas is seeking experienced Fitters and Turners (Precision / Measuring / welding) to join their Delmas plant on an adhoc basis.  Must be local recruitment - we can only consider individuals that reside in Delmas or perhaps 10 minutes away from Delmas. Must have a valid Fitter and Turner trade certificate Grade 12  Working at heights certificate Willing to work shifts Must be available at short notice to go and work for a shutdown (1 day shutdown)  Must have a clear criminal record Medical certificate / medically fit for duty  Own toolbox - fully equipped Need reliable staff 

We are seeking an experienced Business Development Manager to lead and drive sales growth within the KZN region. In this dynamic role, you will be responsible for spearheading new business development efforts, enhancing existing customer relationships, and ensuring the overall operational success of our branch. You will work closely with senior leadership to expand our market share, enhance service delivery, and ensure profitability. This is a key leadership position, requiring both strategic insight and hands-on management to deliver results. Key Responsibilities: Sales Leadership & New Business Development: Drive new business acquisition in both SMB and enterprise segments. Achieve a target of R1 210 000 GP in new sales revenue per month, with an emphasis on market penetration and customer base expansion. Lead a team to consistently meet monthly sales targets and build strategic partnerships. Implement a solution stack selling approach to increase market share and achieve penetration targets. Cold-call 290 times per week and acquire 10-20 new customers in SMB and 3-5 new enterprise customers per month. Maintain a sales conversion rate of 65% after six months, focusing on effective lead generation and closing. Customer Engagement & Retention: Drive customer retention and maintain an exceptional customer satisfaction score (NPS). Implement strategies for upselling and cross-selling, driving 20% growth in revenue from existing accounts. Manage End Of Term (EOT) base to ensure 90% upgrade/upsell conversion, ensuring a sustainable revenue stream. Foster long-term client relationships, ensuring 100% retention in the client base each quarter. Branch Operations: Manage branch profitability and achieve 20% annual growth in profit margins. Ensure cost management, optimise inventory, and maintain a high-quality service delivery. Ensure that 80% of the regional debtor book is within 60 days and all operational costs remain within budget. Team Leadership & Development: Lead, motivate, and develop the sales and technical teams, ensuring high levels of employee engagement and performance. Maintain an employee retention rate of 75-90% annually and ensure 100% training compliance each quarter. Drive team metrics, ensuring 70-80% of sales members consistently meet targets. Strategic Growth & Market Share Expansion: Develop and execute regional strategies to expand market share by 10-20% annually. Identify and pursue new business opportunities, increasing sales pipeline coverage by 3x the monthly sales target. Establish and nurture strategic partnerships to facilitate business growth. Requirements: Bachelor’s degree in Business, Sales, Marketing, or a related field (Master's degree preferred). 5+ years of experience in business development, branch management, or B2B sales, ideally within telematics, technology, SaaS, or similar industries. Proven track record of achieving sales targets, managing teams, and driving profitability in a branch or regional setting. Strong leadership, communication, and negotiation skills. Familiarity with CRM systems and pipeline management. Ability to analyse market trends, sales data, and customer needs to identify growth opportunities. Strong understanding of solution-based sales, particularly in fleet management, vehicle tracking, and SaaS solutions. Ability to manage both operational and sales functions simultaneously with a focus on delivering results. Key Skills: Sales Leadership & Team Management Strategic Thinking & Market Analysis Negotiation & Closing Skills Client Relationship Management Operational & Financial Acumen CRM & Sales Pipeline Management Communication & Reporting

Our client is seeking a highly skilled and experienced Senior Bookkeeper / Accountant with strong experience in Pastel Evolution to support their finance team on a temporary basis. This role is essential to assist with the migration and mapping of data into our new consolidation accounting system and will involve loading budget files, mapping GL accounts, and performing other key accounting functions. Key Responsibilities: Load budget files into Pastel Evolution and map General Ledger (GL) accounts. Support the migration to a new consolidation accounting system. Assist in daily accounting tasks, including reconciliations and financial reporting. Provide expert support with Pastel Evolution, including troubleshooting and ensuring smooth system operations. Use Excel to manipulate, analyse, and prepare financial data. Assist with financial data consolidation and reporting to meet internal and external deadlines. Ensure accuracy, completeness, and compliance with financial policies and procedures. Key Requirements: Proven experience using Pastel Evolution, including familiarity with loading budgets and mapping GL accounts. Strong proficiency in Microsoft Excel, including data analysis, pivot tables, and complex formulae. Previous experience with consolidation accounting systems is an advantage. Solid understanding of accounting principles and practices. High attention to detail and the ability to handle multiple tasks efficiently. Strong problem-solving skills and the ability to work independently. Excellent communication skills and a team-player attitude.  

Job Purpose The role of the Team Leader is to lead, guide, coach and support the team to achieve the operational outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers are provided the best possible experience through, quality management. Providing full support to the Contact Centre Manager. Principal Accountabilities • Identify, manage, and develop relationships with key partners to meet the objectives and goals of the Company.• Ensure personal conduct is aligned to Company procedures.• In conjunction with HR, drive the recruitment and selection of contact employees to ensure that SLA - Human Resource requirements are met.• Contribute to the implementation of change programmes and projects which impact the Contact Centre.• Ensure effective and consistent communication throughout the team, encourage feedback and customer insight in order to enhance the customer experience.• Produce daily, weekly, and monthly reports and dissemination information to stakeholders.• Ensure service, SLAs and KPIs are continually reviewed and expectations are met with optimum levels of quality and service delivery.• Implement control measures to ensure that the daily enquiries and ticket resolutions are performed according to the SLA.i.e. logged, resolved, outstanding.• Embed a high-performance culture, framework and review the processes to achieve service levels and improvements against set targets (Identifying and instilling best practices, processes and systems and drive a continuously improving environment).• Maintain open and honest channels of communication at all levels across the business to facilitate best-in-class sharing and root cause analysis.• Work with the Resource Planning team to ensure the most effective resource plans are developed and achieved.• Lead and develop the team to ensure consistency in performance, stability, and succession planning.• Ensure that teams provide customers with a friendly, professional, and consistently high-quality service, helping to resolve various queries accurately and timeously.• Arrange activities to actively engage and provide support to the teams to ensure better performance and achievement of SLA standards.• Carry out regular 1-on-1’s, developing a culture where training and development are a fundamental part of the team development, identifying actions and working with trainers to ensure the skills and knowledge are developed effectively.• Flexibility to work in line with operational requirements.• Present a professional and favourable image of the business at all times. Job Specific Capabilities and Experience: Matric (Grade 12) Minimum five years working experience in a Contact Centre Proven experience in managing a team of people.Relevant tourism experience Diploma or a degree an added advantage Technical Skills: Proficient in Microsoft Office Key Skills and Competencies • Flexibility to work in various shifts • Knowledge about US culture desirable • Empathetic and Emotionally Intelligent • Effective coaching and good communication skills • Time management and strong analytical skills • Meticulous attention to detail • Ability to deal with demanding customers and escalations • Energetic and motivating individual • Teamwork • Adaptable to changing business priorities • Customer Excellence • Developing Self and Others • Attention to detail • Attentive listening • Strong Learning agility • Conflict Management • Decision making and sound judgement • Ability to conduct team meetings • High Level of professionalism Person Profile Strong customer focus Self- motivated and disciplined Ability to work under pressure Ability to communicate at all levels Proven verbal, written and telephonic skills Organised and methodical Team player Must be a role model in the team Self-motivation and the ability to motivate others High degree of flexibility Culturally aware Resilient and pro-active Job Context • International travel may be required. • Required to work on public holidays. • Required to work night shifts. 

Internal Sales and Support Consultant, client-focused, managing existing clients, key accounts management and cold calling for new business.  Client support and training. Matric, Sales, Customer Care and Administration experience. Exposure within the Scaffolding / Construction / Structural Formwork, Plant Rental / Hire industry. Stock Management system. Key accounts sales, Cold Calling experience. Good communication and presentation skills. Independent, sales driven person. Own transport and Driver’s license

We are looking for a **Driver GL Expert** to manage and support the operational processes related to driver accounts. This is a 6-month contract role where you’ll assist drivers with inquiries, resolve account issues, and ensure a seamless customer experience. If you're detail-oriented, enjoy problem-solving, and have a passion for customer care, we’d like to hear from you! Key Responsibilities:- Manage and oversee driver accounts, ensuring data accuracy and timely updates.- Assist drivers with account setup, updates, and troubleshooting.- Investigate and resolve operational issues related to driver profiles.- Provide guidance to drivers on policies and procedural changes.- Collaborate with internal teams to streamline processes and enhance the driver experience.- Ensure driver-related activities comply with company standards and guidelines. Qualifications and Experience:- **Matric (Grade 12)** is required.- **Customer care experience** is essential, preferably in a fast-paced environment.- Excellent communication and problem-solving skills.- Strong digital literacy and proficiency with software platforms.- Ability to manage multiple tasks efficiently and meet deadlines.

One of our well known international driver platform / e-hailing clients are looking for experienced Customer service agents to join their Cape Town team on a 6-month contract.  Responsibilities: Offer and driving 5 star service to the driver partners  Come up with new initiatives  Handling time  Time tracking Review vehicle documents  Offer solutions to driver partners Troubleshooting Onboarding of partner drivers  Must have: Matric No less than 4- 6 years' customer service experience, ideally international campaign exposure  Able to think outside of the box Solutions driven  Energetic Able to work on PowerPoint, Google docs / sheets  Excellent English communication Deadline driven Analytical  Time management Customer orientated  Clear criminal record 

Deliver 5-star, in-person support to driver-partners and riders.Reviewing and approving vehicle documents.Help existing driver-partners troubleshoot any issues they experience (i.e. a delayed payment).Assist with events and promotions as needed.Walk driver-partners through the onboarding process and all of the tools they need to be successful on platforms. Deliver high-quality presentations to new and existing partner drivers to ensure that they are fully informed and passionate about the opportunity. Ad-hoc responsibilities.

One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract.  Qualifications and experience: Matric No less than 2 years' experience within banking / financial services customer care / inbound call centre  BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics  Clear credit record Clear criminal record Willing to work rotation shifts (8am - 5pm / 9am - 6pm / 10am - 7 pm). Alternate on Saturdays / Public holidays  Basic and incentive  Skills: Communication  Negotiation Objection handling  Customer service Relationship building  Key performance areas:  Attend to customer credit card queries Resolve queries in a timeous manner Overcome client objections  Work towards reaching target 

Are you passionate about delivering exceptional customer service in the banking industry? We’re looking for an experienced Customer Service Agent to join our team, focusing on credit card-related queries on a 3-month contract. Key Responsibilities: Handle incoming queries related to credit card services, transactions, and account details. Provide clear, accurate, and timely assistance to customers, ensuring their needs are met. Identify and resolve customer concerns effectively, maintaining high satisfaction levels. Follow banking protocols and compliance standards for a secure and trustworthy service experience. Accurately document all customer interactions in the system, maintaining thorough and up-to-date records. Requirements: Minimum of 1 year experience in a customer service role within the banking industry, specifically dealing with credit card queries. Must have BCOM degree (finance, Investment, Economics) Clear ITC (no adverse credit history). Strong communication skills and an ability to resolve issues efficiently. High attention to detail and strong problem-solving skills.

Are you a hardworking individual looking for a general worker position? We want to hear from you! Location: Manenberg, Bonteheuwel, Mitchells Plain, Hanover Park, Athlone, and Lansdowne Key Responsibilities: Assist with various operational tasks Maintain cleanliness and organization in work areas Support team members as needed Follow safety protocols Requirements: Must be able to speak Afrikaans No matric certificate required Reliable and eager to learn Reside in one of the specified areas What We Offer: Opportunities for growth within the company A friendly and supportive team environment If you meet these requirements and are ready to join our team, please send your CV to tiffany.baardman@isilumko.co.za or call us at 021 224 0141. Take the next step in your career today!

Sales Consultant, client-focused, managing existing clients, key accounts management and cold calling for new business.  Client support and training. Matric Sales, Customer Care and Administration experience. Exposure within the Scaffolding / Construction / Structural Formwork, Plant Rental / Hire industry. Stock Management system sales would be an advantage. Key accounts sales, Cold Calling experience Good communication and presentation skills. Independent, sales driven person. Own transport and Driver’s license

Matric Relevant Marketing Qualification an advantage. Min 5 years external sales experience. New business development. Proven track record in closing deals. Good communication and presentation skills. Bilingual English and Afrikaans. Own transport. Preferably available immediately. Target driven. Product training will be provided.

Urgent: Administrator needed in Cape Town! Our client in the manufacturing of material industry is looking for an experienced and mature candidate to join their team. The ideal candidate should be well equipped and have knowledge of working on various Accounting systems. If selected, you will also be managing offshore purchasing (Hong Kong / China Suppliers) Experience: Must have experience in purchasing Must come from the manufacturing of materials or retail industry Dealing with suppliers Have Accounting knowledge of Sage 100 or similar programs 5 years’ work experience Be able to work in a team environment. Must be unemployed or able to start 1 November Working Hours: Mon- Fri 8am to 5pm Location of work: Zonneblom

We are currently seeking skilled Reach Truck Operators who have completed matric (Grade 12) to join our warehouse operations team. Responsibilities: Safely operate a reach truck to load, unload, and move materials within the warehouse. Ensure accurate picking of orders and inventory management. Adhere to safety standards and procedures at all times. Maintain cleanliness and organization of warehouse spaces. Requirements: Matriculation (Grade 12) or equivalent. Fluent in Afrikaans Valid reach truck operator certification or license. Proven experience in operating a reach truck in a warehouse or similar environment. Ability to lift heavy objects and work in a fast-paced setting. Strong attention to detail and accuracy in handling materials. Clear criminal record Reside in one of the following areas: Blue downs Kuilsriver Bellville Belville South Wesbank Mfuleni If you meet these requirements, please forward your CV to : tiffany.baardman@isilumko.co.za yonela.sweli@isilumko.co.za  

We are seeking candidates with the skills and drive to excel in a fast paced environment for our client in Airport Industrial. Requirements: Grade 12( Matric) Typing speed of atleast 30 WPM with 98% accuracy Reside in one of the following areas: Elsies River Parow Delft Epping Bishop Lavis Nyanga Langa Gugulethu Philippi Mfuleni  Khayelitsha Responsibilities: Capture and enter data accurately and efficiently into databases, spreadsheets, or other data management systems. Verify data for accuracy and completeness and resolve any discrepancies or errors promptly. Ensure data integrity by following established procedures and quality standards. Organize and maintain electronic and hard copy files of data records and documents. Assist with data cleanup and validation projects as needed. Collaborate with team members to prioritize tasks and meet deadlines. Adhere to data security and confidentiality policies to protect sensitive information. Qualifications: Matric certificate (Grade 12) or equivalent qualification is required. Previous experience in a data entry or data capture role is preferred but not mandatory. Proficiency in using computers and basic software applications, including Microsoft Excel and Word. Excellent typing skills with a high level of accuracy and attention to detail. Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively. Good communication skills, both written and verbal. Ability to work independently with minimal supervision and as part of a team. Willingness to learn and adapt to new technologies and processes. If you meet these requirements, please forward your CV to: yonela.sweli@isilumko.co.za tiffany.baardman@isilumko.co.za  

Are you detail-oriented with a strong background in cash management and financial processes? We are looking for a skilled Bank and Cash Administrator to manage daily banking tasks, maintain accuracy, and ensure adherence to financial governance standards. Key Responsibilities: - Manage and prepare daily cash flow, ensuring submissions meet deadlines.- Execute daily cashier tasks, including processing on-time payments and urgent requests.- Download and post bank statements into SAP daily.- Monitor and report daily cash balances, explaining any discrepancies.- Process transactions into the General Ledger.- Prepare and review weekly and monthly bank reconciliations.- Follow up on reconciliation items and unallocated deposits.- Review and verify bank charges, addressing discrepancies.- Ensure compliance with governance standards such as SOX and internal controls.- Prepare General Ledger reconciliations and year-end disclosures.- Maintain accurate filing of documents and backups in line with procedures.- Log IFM calls for bank rejections within set timeframes.- Manage petty cash, ensuring accurate processing of claims and documents.- Prepare journals and attach relevant supporting documentation. Requirements: - Diploma in accounting or Matric with accounting.- Minimum of 3 years' relevant experience in a similar role.- Proficiency in SAP is an advantage.- Strong attention to detail and time management skills. Key Competencies: - Collaboration: ability to work with others to produce results.- Customer Focus: Understand and anticipate customer needs, providing responsive service.- Problem Solving: Apply critical thinking to define and resolve problems efficiently.- Self-Mastery: Take responsibility for personal growth, seek feedback, and self-correct

School Leaver with Matric Mathematics and Accounting Basic finance / payroll knowledge an advantage SAGE an advantage Good command of the English language - bilingual English and Afrikaans  Analytical, attention to detail, accuracy and willing to learn Own transport and Drivers license Must reside in the Edenvale / East Rand surrounding areas      

Are you detail-oriented with a strong background in cash management and financial processes? We are looking for a skilled Bank and Cash Administrator to manage daily banking tasks, maintain accuracy, and ensure adherence to financial governance standards. Key Responsibilities: - Manage and prepare daily cash flow, ensuring submissions meet deadlines.- Execute daily cashier tasks, including processing on-time payments and urgent requests.- Download and post bank statements into SAP daily.- Monitor and report daily cash balances, explaining any discrepancies.- Process transactions into the General Ledger.- Prepare and review weekly and monthly bank reconciliations.- Follow up on reconciliation items and unallocated deposits.- Review and verify bank charges, addressing discrepancies.- Ensure compliance with governance standards such as SOX and internal controls.- Prepare General Ledger reconciliations and year-end disclosures.- Maintain accurate filing of documents and backups in line with procedures.- Log IFM calls for bank rejections within set timeframes.- Manage petty cash, ensuring accurate processing of claims and documents.- Prepare journals and attach relevant supporting documentation. Requirements: - High School diploma with Accounting or equivalent.- Minimum of 3 years' relevant experience in a similar role.- Proficiency in SAP is an advantage.- Strong attention to detail and time management skills. Key Competencies: - Collaboration: ability to work with others to produce results.- Customer Focus: Understand and anticipate customer needs, providing responsive service.- Problem Solving: Apply critical thinking to define and resolve problems efficiently.- Self-Mastery: Take responsibility for personal growth, seek feedback, and self-correct.

Are you passionate about beauty and eager to elevate your career? Join a global leader in skincare and make-up, where innovation and independence drive the mission to “make life more beautiful.” As a Beauty Coach, you’ll work across multiple retail locations, educating customers on beauty products and providing personalized advice. Your role will be key in delivering exceptional customer service, driving sales, and representing the brand in a positive light. Key Responsibilities: - Conduct personalized beauty consultations and product demonstrations.- Build strong relationships with customers, maintaining accurate data.- Stay updated on beauty trends and offer product recommendations.- Act as a brand ambassador, promoting social media and e-commerce platforms.- Drive business performance by meeting sales targets and providing feedback.- Maintain high standards of store hygiene, merchandising, and stock management. Requirements - 2 years of beauty or retail sales experience, or a 1-year beauty diploma.- Strong customer service skills and a passion for beauty and sales.- Organized, proactive, and eager to learn.- Must have a Matric Certificate and be able to travel between retail locations.  

Industrial Psychology Degree Honours / Masters Organizational Development Consulting Organizational Design and Development Project, workflow, administration, analysis and client support Case studies and Process analysis - Improve areas of improvement Write SOP's Create courses on training platform    

Welders needed in (Cape Town)   -Must have Red Seal Trade Certificate -Must have a clear criminal record -Must have never been dismissed before -Must be unemployed -Must be able to travel to Parow/Belville

Boilermakers needed in (Cape Town)   -Must have Red Seal Trade Certificate -Must have a clear criminal record -Must have never been dismissed before -Must be unemployed -Must be able to travel to Parow/Belville  

Job Purpose This role is for passionate, enthusiastic and friendly guest experience individuals who enjoy being part of a dynamic team, learning new skills, and a keen desire to make a difference while contributing to the future of a start-up brand. Core Job Book all aspects of the guest journey including but not limited to Journeys (cruise itineraries), Destinations (shore) experiences, pre/post travel and hotels. Provide best in class luxury service to our Travel Advisors and to international guests, hosting them via phone, Video calls, e-mail, chat Support the Global Sales Organization by building strong relationships with our Travel Advisor and Guest community. Be an expert and reference in the use of our technology systems, Salesforce and Versonix Seaware to deliver personalised guest experiences. Provide feedback on the quality and efficiency of customer support processes and be able to suggest enhancements Emotional Job requirements A genuine knowledge and interest in global travel destinations. You may have never been to Machu Picchu, but you know it is in Peru! Enthusiastic with the ability to follow tasks through to completion Thrives in a “start-up” environment where change is the only constant Skills-Set needed Minimum of 1 years of experience in a contact center ideally within travel or luxury hospitality but not a must Hospitality mindset – understands the diligence and communication skills needed to deal with luxury, international travelers Fluent in oral and written English and Portuguese, any other language is a plus Confident speaking on the phone/video calls, representing the brand excellent listening and problem-solving skills Culturally sensitive to clients from different countries Comfortable using IT systems daily (knowledge of Versonix Seaware and Sales Force an advantage) Willing to work full time on shifting schedules, including weekends to support global markets and time-zones. Time needed Office based, full-time role, with flexible working schedule in shifts, Monday-Sunday with 2 days off  

Job Purpose To realise the detailed design through programming and configuration and provide guidance and mentoring to other software developers Job Responsibilities Produce working quality software that meets the design Develop critical and complex technical components in area of accountability Deliver system component designs that are robust and fault tolerant for large complex systems Ensure system component designs are supportable, maintainable and re-usable Deliver software that is observable and scalable Conduct estimate of work effort Trouble shoot and problem solve of software issues and provide guidance to other team members Produce documentation as per organisational standards Continuous improvement of software Provide Maintenance and support of software in environments of accountability Develop unit and system test cases and conduct unit and system testing Create deployment artefacts and stores in source control library Manage the deployment package and the execution thereof Optimise the tool change in collaboration with the Biz/ Dev/ Ops Engineer Update and control the asset knowledge base Ensure integration of own work with other individuals and in team Collaborating with designers, product owners and engineering leads to refine the solution Contribute into the decomposition of the system solution into component parts for development Support the achievement of the business strategy, objectives and values Stay abreast of developments in the field of expertise Ensure personal growth and enable effectiveness in performance of roles and responsibilities Contribute to the Nedbank Culture building initiatives (e.g. staff surveys ). Participating in and supporting corporate responsibility initiatives for the achievement of business strategy Seek opportunities to improve business processes, models and systems through agile Provide mentoring for multiple software developers Essential Qualifications - NQF Level Matric / Grade 12 / National Senior Certificate Preferred Qualification Diploma / Certificate in multiple languages Preferred Certifications Certificate in relevant language where available Minimum Experience Level Min 3 years programming experience Technical / Professional Knowledge IT Data structures Application systems Agile Development System Development Life cycle (SDLC) Behavioural Competencies Managing Work Collaborating Quality Orientation Applied Learning Initiating Action Technical/Professional Knowledge and Skills  

Honors / Master Graduate - Supply Chain Supply Chain Analyst, work on global supply chain consulting projects. Process map updates. Analyze client data. Training results reports. Data analysis Process analysis Project support Advanced Excel, Power BI

Support and Sales Consultant, client-focused, managing existing clients, key accounts management and cold calling for new business.  Client support and training. Matric Sales, Customer Care and Administration experience. Exposure within the Scaffolding / Construction / Structural Formwork, Plant Rental / Hire industry. Stock Management system sales would be an advantage. Key accounts sales, Cold Calling experience Good communication and presentation skills. Independent, sales driven person. Own transport and Driver’s license

Job Purpose:We are looking for passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest experiences, support our Global Sales Organization, and contribute to the growth of a start-up luxury brand. Key Responsibilities:- Book all aspects of the guest journey, including cruise itineraries, shore experiences, pre/post travel, and hotels.- Deliver top-tier luxury service to Travel Advisors and international guests through phone, video calls, email, and chat.- Build strong relationships with Travel Advisors and guests to support the Global Sales Organization.- Serve as an expert in our technology systems, including Salesforce and Versonix Seaware, to deliver personalized guest experiences.- Provide feedback on customer support processes and suggest improvements. Skills and Requirements:- Minimum of 1 year of experience in a contact center, ideally within travel or luxury hospitality.- Hospitality mindset with excellent communication skills suited for luxury, international travelers.- Fluency in English and Japanese (both written and spoken); additional languages are a plus.- Confident in phone and video communications, representing the brand professionally.- Strong listening and problem-solving skills, culturally sensitive to clients from different regions.- Comfortable with IT systems; knowledge of Salesforce and Versonix Seaware is an advantage.- Willingness to work full-time on shifting schedules, including weekends, to support global markets. Emotional Qualities:- Genuine interest in global travel destinations, even if you haven’t visited them all.- Enthusiastic, with the ability to see tasks through to completion.- Adaptable and thrives in a start-up environment where change is constant. Working Hours:- This is an office-based, full-time role with a flexible schedule, including shifts from Monday to Sunday with two days off

A well known hospitality client is seeking a Portuguese speaking, Travel Customer Agent to join their team in Johannesburg on a permanent basis.  Willing to work at the office, various shifts Monday to Sunday with 2 days' off (Support global market) Qualifications and experience: Matric No less than 1 years' relevant experience in travel or hospitality in the call centre, international exposure  Fluent Portuguese and English speaking  Great track record  Marathon days' experience  PLUS if familiar with Salesforce and Versonix Seaware  Key skills: Reliable Customer orientated  Problem solver Attentive listening  Adaptable  Passionate  Key performance areas:  Responsible for guest journey (bookings and itineraries) Able to engage with client on national and international level via various platforms  Drive continuous improvement on guest journey Support Global Sales 

The invitation is for an experienced Senior Business Analyst with a robust background in financial services and financial services products to join the team in Financial Services and Financial Services products This role requires a strategic thinker with 5+ years of experience in analysing complex business processes, defining problem statements, and delivering practical solutions to meet business objectives. To apply a set of tasks and techniques used to work as a liaison amongst stakeholders to understand the problems; opportunities; needs; structure; policies and operations of the organisation on large; high risk and complex projects. To recommend solutions that enable the organisation to achieve its goals. To elicit and analyse the actual needs of the stakeholders; facilitate communication between organisational units and play a central role in aligning the needs of business units with the capabilities delivered by information technology and may serve as a translator between these groups. To have years of deep practical experience in the role; with repeated practice performing business analysis in a variety of complex situations.   Key Responsibilities: Problem Identification & Solution Design: Understand client problems through detailed analysis of business needs and stakeholder requirements. Define and scope strategic and tactical solutions. Current and Future State Analysis: Conduct in-depth assessments of current operational processes, systems, and organizational structures to define the future and transitional states. Data Analysis & Reporting: Analyse complex datasets to identify trends, bottlenecks, and optimization opportunities. Deliver actionable insights to support decision-making. Stakeholder Collaboration: Lead workshops, interviews, and collaboration sessions to foster stakeholder engagement and build consensus around the project goals. Requirements Elicitation & Documentation: Organize and document requirements using epics, user stories, and acceptance criteria. Structure business models and designs using visual diagrams, including process flows and data maps. Gap Analysis & Scenario Development: Conduct scenario planning, identifying gaps between current and desired states to propose remediation actions. Agile Delivery & Sprint Management: Lead and participate in iterative planning, ensuring alignment with the team backlog. Manage the requirements lifecycle throughout each sprint. Solution Evaluation: Evaluate the performance and value delivered by the solution, iterating as needed to meet business objectives. Testing & Quality Assurance: Define test cases and conduct user acceptance testing (UAT) to ensure solution integrity. Continuous Improvement: Suggest and implement process improvements, leveraging minimum viable product (MVP) and continuous deployment methodologies. Risk Management & Compliance: Identify risks and ensure compliance, working across various regulatory frameworks and policies.   Skills & Qualifications: Experience: 5+ years of experience in Business Analysis, with a focus on financial services. Technical Expertise: Proficiency in agile methodologies, data analysis, data analysis, and visualization tools (e.g., Visio). Analytical Skills: Strong capability in conducting gap analysis, data modelling, and developing business scenarios. Communication & Leadership: Excellent interpersonal skills, with a proven ability to manage stakeholder relationships and lead cross-functional teams. Certifications: Agile, Scrum, or Lean Six Sigma certifications are advantageous. Manage ambiguous and complex tasks to streamline processes, reduce waste, and enhance operational efficiencies.    

Our client, a leading financial institution, is seeking an experienced **Agency Transaction Manager (Agency TM* to oversee the full deal life cycle of syndicated transactions. The Agency TM will manage facility origination post-financial close, ensure proper facility management, and handle document coordination on the bank’s syndication platform. This role requires exceptional coordination, attention to detail, and interaction with multiple stakeholders. Key Responsibilities:- Coordinate the end-to-end deal life cycle, ensuring efficient facility management in line with legal agreements.- Ensure clients and transactions are appropriately loaded onto the system, reflecting the correct structure and terms.- Manage project accounts as per legal agreements and ensure appropriate access for all stakeholders.- Handle document management, ensuring all legal agreements and transaction-related documents are properly recorded.- Act as the liaison between lenders, borrowers, and internal teams, resolving deal-specific queries and coordinating meetings.- Oversee loan utilizations, ensuring compliance with facility limits, KYC, and financial documentation.- Coordinate amendments, refinancing, and extensions of existing deals with all relevant parties.- Ensure accurate facility management, including updates to limits, maturity dates, and investor participation.- Support business projects, system testing, and team collaboration efforts. Minimum Requirements:- Undergraduate degree in Commerce, Business Science, or equivalent.- Experience in Finance, Internal Audit, Credit Management, or completion of Articles with a bank/auditing firm.- Strong financial and numerical skills.- Risk and project management experience.- Proficiency in reading and interpreting legal documents.- Excellent communication skills, both verbal and written. Skills and Competencies:- Analytical and detail-oriented with a focus on the bigger picture.- Ability to manage multiple projects and deadlines in a high-pressure environment.- Tenacious, assertive, and self-motivated with a strong results-oriented approach.- Strong relationship management and stakeholder engagement skills.- Proactive and able to work independently while maintaining collaboration across teams.

One of the BIG 4 banks in South Africa is currently looking to fill a role for a Transaction Manager Agency in JHB. As an Agency Transaction Manager, you will coordinate the end-to-end deal life cycle of syndicated investment banking products. Your primary focus will be on facility origination post-financial close, ongoing facility management according to legal agreements, and document management on the bank’s syndication platform. Key Responsibilities: Facilitate transactions on the bank's systems with minimal manual intervention, ensuring compliance with operational capabilities. Manage client onboarding and ensure KYC compliance in collaboration with the Operations Reference Data team. Originate facilities on the loan management system, ensuring all transaction structures are accurately reflected. Open Project Accounts as per Account Bank agreements, ensuring correct signatories and access. Oversee the handover of new deals and amendments to the Loans Administration team, including necessary documentation. Instruct facility utilisations while ensuring compliance with conditions precedent and facility limits. Manage deal covenants and ensure ongoing compliance, updating relevant documentation as needed. Coordinate exceptions, waivers, and amendments with internal and external stakeholders. Maintain relationships with clients, lenders, and internal teams, ensuring smooth communication and resolution of queries. Attend meetings and provide input on business projects as required. Key Performance Measures: Effectiveness in managing deals in line with operational capabilities and compliance requirements. Successful invoicing and recovery of agency fees. Minimisation of operational risk incidents and governance process findings. Contribution to project testing and system input. Demonstration of organizational values in all interactions. Qualifications: Undergraduate degree in Commerce, Business Science, or equivalent. FAIS compliance preferred. Experience: Experience in Transaction Management, Agency, or equivalent Middle Office environment. Background in Finance, Internal Audit, Credit Management, or relevant banking experience is advantageous. Technical Competencies: Strong financial and numerical skills. Proficient in risk management and project management. Computer literacy with the ability to interpret legal documents. Personal Competencies: Excellent verbal and written communication skills. Strong analytical abilities with a focus on detail and results. Capable of managing pressure and conflict effectively. Self-motivated with excellent relationship management skills.  

Our client in the pharmaceutical industry is seeking an experienced Production Technician to manage and oversee operations within the production department on a 1-month contract. This role focuses on ensuring the cost-effective production of anti-venom products in compliance with Good Manufacturing Practice (GMP), Medical Control Council, and South African pharmaceutical requirements. The ideal candidate will be well-versed in quality management systems and play a crucial role in ensuring the production of safe, efficacious, and high-quality products. Key Responsibilities:- Manage daily production operations to maximize output while ensuring compliance with GMP and industry standards.- Implement and maintain QA processes and Standard Operating Procedures (SOPs) in line with GMP requirements.- Ensure all SOPs are current, providing coaching and training to staff on GMP compliance and production policies.- Oversee equipment calibration, maintenance, and liaise with external contractors to maintain and validate equipment as per schedule.- Manage departmental assets, including CAPEX planning and stock level monitoring for seamless operations.- Compile and review management reports and ensure effective communication with other departments.- Provide coaching, training, performance reviews, and continuous development opportunities for staff.- Ensure safety compliance according to OHSA to maintain a safe working environment.- Oversee and ensure accurate documentation of SOPs and production-related activities.- Manage and monitor stock, workflows, and turnaround times.- Lead the department in meeting SANAS accreditation requirements and ensure quality control results are audited and appropriate actions are taken. Minimum Requirements & Competencies:- Four-year Degree/Diploma in Pharmacy (B.Pharm).- Registration with the South African Pharmacy Council as a Pharmacist.- Minimum of 6 years’ experience in the pharmaceutical manufacturing industry.- At least 1 year of experience in aseptic processing.- 2 years of supervisory experience in the pharmaceutical industry.- Strong knowledge of GMP, aseptic techniques, sterilization methods, and validation processes.- Basic financial knowledge and experience managing assets and consumables.- Knowledge of OHSA regulations.- Strong computer, general management, communication, and interpersonal skills.- Problem-solving and troubleshooting ability with high attention to detail.

Key Job Responsibility: To manage operations within the production department to ensure maximum output of anti-venom products cost effectively and in accordance with Medical Control Council and SA pharmaceutical requirements.  To implement QA process and SOPs in compliance with Good Manufacturing Practice (GMP) to ensure the production of safe, efficacious and quality products. Ensuring compliance of the Quality Management System. Coaching of the staff. To oversee and monitor equipment calibration and maintenance, liaising with external contractors to ensure that maintenance and validation schedule is adhered to. To manage assets (including Capex) and the procurement of consumables for seamless operation, plan for CAPEX and monitor stock levels of consumables. To generate and review management report, preparation of all management reports pertaining to the production department and to ensure that information is shared with other departments. Coaching/Training, performance review and appraisals for staff, all staff undergoes continues training, train staff on all SOP,s and ensure competence in their understanding of policy and keep them up to date with current GMP requirements. Safety to ensure that the department operates within OHSA requirements in order to maintain a safe workplace. Documentation, compile SOPs and production-related documents to comply with GMP regulations, plan monthly and weekly production schedule, review equipment logbooks and rooms. Oversees and trains staff. Manages, monitors, controls stock, workflows and turnaround times. Management of quality system including the implementation of appropriate quality assurance procedures, audit the Quality Control (QC) results and takes the appropriate action. Manage SANAS accreditation requirements.   Minimum requirements & key competency:Four(4) year Degree/Diploma in Pharmacy(B.Pharm) Registration with South African Pharmacy Council as a Pharmacist Six(6) years Pharmaceutical manufacturing industry One (1) year Aseptic processing Two(2) years Supervisory experience in the pharmaceutical industry. Knowledge of GMP requirements Knowledge of aseptic technique Knowledge of sterilization methods Knowledge of validations Basic Financial Knowledge Knowledge of OHSA Computer Skills  General Management Skills Communication skillsInterpersonal skills Problem solving and trouble shooting skills Attention to detail.

Description The Group Data and Analytics Office is on the lookout for a skilled Data Engineer. The ideal candidate will have extensive experience in data engineering, particularly with SAS, SQL and Oracle, and will be responsible for designing, developing, and maintaining the data infrastructure. Key Responsibilities Data Pipeline Development Design, build, and maintain scalable data pipelines. Develop ETL processes to extract, transform, and load data from various sources. Data Integration and Management Integrate data from multiple sources to create a unified data environment. Ensure data quality and consistency across different systems. Performance Optimization Monitor and optimize the performance of data pipelines and ETL processes. Implement best practices for data storage and retrieval. Collaboration and Communication Work closely with data scientists, analysts, and other stakeholders to understand data needs and requirements. Collaborate with cross-functional teams to ensure seamless data integration. Troubleshooting and Support Identify and resolve data-related issues and discrepancies. Provide support for data-related queries and requests. Qualifications: Education: Bachelor’s or Master’s degree in computer science, Engineering, Information Technology, or a related field. Experience: 5+ years of experience in data engineering and ETL development. Extensive experience in developing and maintaining data pipelines. Proficiency in SQL, SAS, Oracle and other database technologies. Skills: Strong problem-solving and analytical skills. Excellent communication and collaboration abilities. Knowledge of data modelling, data warehousing, and data integration best practices. Preferred Qualifications: Experience with cloud platforms such as Azure. Familiarity with scripting languages like Python or R. Knowledge of data governance and security practices.

The successful candidate will be responsible for: Effectively and efficiently coordinating the following in respect of candidate selection: Liaising with software developers, service providers, support contractors and structures at provincial and regional level System monitoring, testing and reporting Managing verification processes Managing helpdesk requests and technical queries Requesting and circulating information on the candidate selection process Record keeping of meetings Prospective applicants must meet the following requirements: Must be based in Cape Town National Senior Certificate or equivalent 3 years’ experience in a senior administrative role Relevant project management experience Experience with system setup and/or management Computer literacy, particularly MS Office Suite, with advanced Excel Knowledge of the internal working of the company Strong writing skills including minute taking and agenda preparation Ability to process and understand complex regulations Ability to multi-task and/or manage several projects simultaneously Excellent written and oral communication skills Excellent organisational abilities Systematic, comprehensive and displaying excellent attention to detail Commitment to the principles, policies and programme of action of the company Outcomes-orientated, not simply task-orientated Willingness to go the extra mile, which may include working long and irregular hours, weekends, and public holidays where necessary  

Join a leading tech company transforming transportation across EMEA! We’re expanding into 200 cities by the end of 2024 and need dynamic individuals to help grow our network of drivers. Key Responsibilities:- Identify and convert driver leads to join our platform.- Engage with current and prospective drivers, presenting our value proposition.- Conduct info sessions, make outbound calls, and support drivers through the sign-up process.- Collaborate with internal teams to provide feedback and improve processes. What You’ll Bring:- Self-motivation, with the ability to work independently.- Strong communication skills in English (B1 minimum) and a local language.- Previous experience in sales or customer support is a plus.- Knowledge of the PHV or taxi industry is beneficial. If you're adaptable, action-oriented, and excited about shaping the future of mobility, apply now!

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales. Key Responsibilities:- Conduct outbound calls to customers to promote products and services- Provide exceptional customer service by addressing inquiries and resolving issues promptly- Utilize order-taking and upselling techniques to maximize sales opportunities- Maintain accurate records of customer interactions and transactions Requirements:- Minimum of 2 years of experience in a Call Centre environment, receiving inbound calls- High energy levels and a proactive approach to achieving targets- Proficient in order-taking and upselling techniques- Clean criminal record, as reference checks will be conducted- Fluent in English with excellent communication skills- Reliability and punctuality are essential- Strong attention to quality control and time management- Effective persuasion and negotiation abilities- Demonstrated skill in handling objections with ease If you meet these qualifications and are ready to excel in a fast-paced environment, we encourage you to apply.

One of our wholesale - catering / hospitality clients are looking for Top performing Inbound / Outbound Agents / Customer Service to join their call centre in  Brackenfell. This is a 3-month contract.  Qualifications and experience: Matric Communicate in English and Afrikaans  No less than 5 years' outbound call centre experience Great track record as reference checks will be conducted upfront Clear criminal record Key skills: Communication Objection handling Target driven Job key performance areas: Cross selling and up-selling  Objection handling  Working towards reaching targets  Checking on deliveries progress Data capturing 

Our activation team is in urgent need of securing reliable Scooter drivers' with a valid license (not a learners;) to assist them with an activation in Cape Town for a 2-week period. 

We are seeking a Specialist in Derivatives Clearing to manage the clearing, settlement, and reporting of Exchange Traded Derivatives on the JSE. The role involves client service, risk management, and handling various derivative products across commodity, equity, interest rate, and currency markets. You will also manage trade acceptance from interdealer brokers on behalf of offshore clients and participate in shift rotations based on market hours. Key Responsibilities: Provide client support and handle queries. Manage risk by settling JSE margin calls and monitoring client exposure. Clear and manage derivative trades across multiple markets. Participate in shift rotations according to market closing times. Requirements Must have matric Must be ITC clear Must have atleast 3-4 years experience in Financial Markets/ Derivatives Markets 1-2 Years Risk management 3-4 years relative market experience specific to derivatives markets offered by JSE Ideal Candidate: Strong understanding of Exchange Traded Derivatives and JSE operations. Excellent client service skills. Experience in risk management and exposure monitoring.

We are seeking dedicated individuals with finishing experience to join our growing team in Woodstock. Key Responsibilities: Perform finishing tasks such as sorting, packing, labeling, and quality control of products. Ensure accurate and efficient processing of all items. Collaborate effectively with team members to maintain workflow. Adhere to safety standards and company policies. Keep the work area clean and organized. Qualifications: Matric Certificate. Clear Criminal Record Proven experience in a finishing role within a warehouse environment. Strong attention to detail and ability to work under pressure. Excellent time management skills. Ability to lift and move heavy items as needed. Strong communication and teamwork skills. Preferred Locations: We encourage applications from candidates in the following areas: Joe Slovo Dunoon Brooklyn Maitland Kensington Woodstock Salt River Lansdowne Hanover Park   If you have not heard from us in 2 weeks , please consider your application unsuccessful.

Provincial Communications Manager needed:   The company wishes to appoint a dynamic, self-motivated and goal driven individual, who will be based in the North West. The successful candidate will report to the Provincial Director. Minimum of 3 years’ experience in the media, marketing, social media, digital media or journalistic fieldsMinimum of 2 years’ experience in a management positionRelevant experience in content writingProven track record in investigative and research techniquesExperience in graphic design, video editing, photography, etc advantageous  Prospective applicants must meet the following requirements: National Senior Certificate or equivalent Relevant tertiary qualification Relevant staff management experience, including on project basis or completion of the company’s Management Readiness Programme (applicable to internal candidates) Experience in the field of media, marketing, social media, digital media or journalistic management Relevant experience in content writing Computer literacy, particularly MS Office Suite particularly Microsoft Word, Excel, PowerPoint, Zoom and Smartsheet Experience in graphic design, video editing, photography, etc advantageous Proficiency in English and Afrikaans Proven track record in investigative and research techniques Knowledge of the various media houses and political landscape Knowledge of media trends and platforms Knowledge of policies of the company advantageous Knowledge of legislative and parliamentary processes advantageous Good report writing and summation skills A passion for politics and current affairs with an institutional knowledge of all political parties An in-depth knowledge and understanding of the South African political landscape Ability to analyse the political environment and make proposals to respond Ability to build internal and external trust relationships Proven record of initiative, problem solving, and the ability to recognize and implement improvements to systems Excellent social media skills Excellent communication skills Excellent organisational abilities Excellent administrative skills and attention to detail Commitment to the values, principles, policies and programme of action of the Democratic Alliance An ability to work effectively and energetically around a demanding work schedule Willingness to go the extra mile, which include working long and irregular hours, weekends, and public holidays, where necessary Applicants MUST be in possession of a valid driver’s licence and a vehicle for daily use

Job Summary: The Machine Setter is responsible for setting up, adjusting, and maintaining machinery used in the production process. This role ensures that equipment operates efficiently and produces high-quality products in accordance with specifications. Key Responsibilities: Setup and Configuration: Prepare and configure machines by installing tools, dies, and fixtures as per specifications. Calibrate and adjust machine settings to ensure optimal performance. Operational Testing: Conduct initial runs to verify that machines are functioning correctly. Monitor machine operation and make adjustments as necessary during production runs. Maintenance: Perform routine maintenance on machines to prevent downtime and ensure reliability. Troubleshoot and repair any mechanical issues that arise during production. Quality Control: Inspect products during and after production to ensure they meet quality standards. Document and report any defects or inconsistencies in production. Collaboration: Work closely with production supervisors and operators to ensure efficient workflow. Assist in training new staff on machine operation and safety procedures. Safety Compliance: Adhere to all safety regulations and protocols while operating machinery. Maintain a clean and organized work environment to promote safety. Qualifications: High school diploma or equivalent; technical certification in machine operation or related field preferred. Previous experience as a machine setter or in a similar role in a manufacturing environment. Strong mechanical aptitude and troubleshooting skills. Ability to read and interpret technical documents, blueprints, and schematics. Familiarity with CNC machines and other manufacturing equipment. Attention to detail and commitment to quality. Skills: Proficient in the use of hand tools and measuring instruments. Good communication and teamwork skills. Problem-solving abilities and a proactive approach to maintenance. Working Conditions: May involve standing for extended periods and working in a noisy environment. Required to wear personal protective equipment (PPE) as necessary.

Job Description: Our primary service offering to clients is to clear, settle and report on Exchange Traded Derivative contracts traded on the JSE platform. Derivatives Clearing Specialists are responsible for: Client service and query management Risk management Settlement of daily JSE margin calls Monitoring of client exposure against available funds Clearing and understanding of products across different markets Commodity Derivatives Equity Derivatives Interest Rate and Currency Derivatives Acceptance and allocation of derivative trades from interdealer brokers obo offshore clients Shift rotation according to different market closing times. Operational duties as described in more detail below. Key Responsibilities: Process daily cash settlements and transfer instructions Engagement with clients and stakeholders Balancing the daily JSE derivatives clearing markets and electronic reporting. Reconciliation of daily trade data Position and deal management On boarding of clients Reconcile internal Derivatives Clearing cash account (house account) Month end processes Attend and resolve client queries, requests and instructions Prepare payment for physical deliveries on commodity market and email notices to clients Qualifications: Minimum qualification: National Diploma in Financial Markets Preferred qualification: Degree in Business Commerce Business Management or Economics or relevant qualification  Other Preferred qualifications, certifications or professional memberships South African Institute of Financial Markets (SAIFM) Introduction to Financial Markets Regulation and Ethics of South African Financial Markets The Derivatives Market The Equity Market The Bond Market The South African Foreign Exchange Market The South African Money Markets Agricultural Products Dealers Exam Internal Training Experience: Corporate Banking (Transactional Products and Services) 3-4 years’ experience in Financial Markets and/or Derivatives Markets Risk Management (Transactional Products and Services)1-2 years’ experience in understanding client exposures and ensuring risk mitigants are adequately applied, failing which appropriate action required to manage collateral deficits Preferred Experience:  Corporate Banking, 3-4 years in relative market experience specific to derivative markets offered by the JSE, general understanding and operationally driven

Producing high-quality visual designs and digital assets that align with client brand guidelines. Conceptualizing, developing, and executing innovative and visually appealing designs for a variety of marketing materials. Creative strategies, enhancing user experiences and achieving marketing objectives.

URGENT: BPO Call Centre Agents neededOur client in the BPO (international) Call Centre are looking for strong customer service candidates to join their team for a USA Campaign.You will be required to work night shift.• Must reside in Cape Town• Will be based in Town• Must have a clear criminal record and clear ITC (No Debt)• Must have Matric• Must have 1 year call centre experience in Customer Service• Must be unemployed• Must speak English fluently(If you are not contacted within 5 business days of your application then unfortunately you were not shortlisted)

Role Purpose: In this pivotal role, you will execute the Workforce Experience vision, focusing on Job Architecture (JA), Strategic Workforce Planning (SWP), and Organisational Design (OD). Your expertise will drive service design, case management, and process improvements, technology enablement, ensuring exceptional employee experiences across these critical HR areas. Key Responsibilities: As Head of Service Delivery, you will lead the JA, SWP, and OD execution, ensuring the alignment of service delivery with our product vision to achieve efficiency and workforce excellence. You will define servicing requirements across workforce segments, co-create and enable the service delivery model and channel strategy in partnership with Product Owners and the Head Service Delivery, and translate services into service design and cataloguing. Your role will involve managing end-to-end service delivery of JA, SWP, and OD initiatives, providing advisory, support and insights based on historical, current, and predictive analytics, and implementing continuous improvement initiatives through data analytics, automation, process re-engineering, system enhancements, RPA, and Machine Learning. You will be responsible for formulating Service Management standards, processes, and enablement measures, as well as supporting the integration of specific products and services across the JA, SWP, and OD value chain. Additionally, you will lead exceptional case management, advocate for service delivery solutions, and co-create experience maps and journeys with colleagues to deliver next-practice processes and technologies. Qualifications and Experience Bachelor’s Degree in Business Psychology. Master’s degree preferred. 10+ years in JA, SWP, and OD domain shared services with a proven track record in customer service, digital service delivery, service management, service cataloguing, and process reengineering. Strong interpersonal skills with the ability to build relationships and drive change. Expertise in Job Architecture, Strategic Workforce Planning, and Organisational Design. Proficiency in scaled agile methodologies and project/programme management and different JA, SWP and JA technologies / tools / systems. Behavioral Competencies Global Acumen Business Savvy Establishing Strategic Direction Operational Decision Making Persevere for Results Compelling Communication Driving Execution Driving Innovation  

To design, code debug and correct programs in the software engineering environment to agreed standard and tools, to enhance and maintain software applications and improve efficiency within the engineering environment through ensuring that technical requirements are done in accordance with the software framework. Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.   Qualifications Degree in Information Technology or Computer Science or equivalent In-dept knowledge of the SAP ABAP programming language ABAP Certification is essential 3 to 5 years’ experience in Software Engineering is essential Strong experience as a Technical Developer is must   Behavioral Competencies: Adopting Practical Approaches Articulating Information Checking Details Developing Expertise Documenting Facts Embracing Change   Technical Competencies: Agile Development Development Documenting IT Applications Use of Build and Test Automation Write Code

One of the TOP banks in S.A. is seeking an experienced SAIFM candidate to join their team as a Clearing and Settlement Specialist, this is a 6-month contract. Qualifications and experience: Diploma within Financial markets or Bachelors degree in Economics / Business management / Business commerce  SAIFM  No less than 3 years' in derivates sector / financial sector  Risk management experience Clear credit, fraud and criminal record  Great track record as reference checks will be conducted upfront  Skills: Communication Teamwork  Attention to detail  Data analysis  Data management  Business administration Client centric  Financial acumen  Stakeholder management  Key performance areas:  Report on exchange traded derivative contracts  Clearing of equity derivatives, commodity derivatives, interest rate and currency derivatives  Settlements - Cash Trading instructions Stakeholder engagement  Recon of daily trade data  Onboarding clients  Identify business deposits and allocate  JSE Troubleshooting  Record the interest on margin  Prep on payments for commodity markets  

Relevant Qualification - CIS would be an advantage Min 5-8 years Company Secretarial experience gained within an Audit firm. Secretarial consulting experience. CIPC annual submissions Director appointments/changes Shareholder appointment/changes Drafting of shareholder agreements Drafting of trust deeds and maintenance of trust administration SecWare experience / GreatSoft

Matric with Mathematics and Accounting Opportunity for a Junior Administrator or School Leaver to grow career in Payroll and HR. Finance knowledge and junior Payroll Administrator exp an advantage SAGE exp an advantage Good command of the English language Analytical, attention to detail, accuracy, who can multitask and willing to learn Own transport and Drivers license prefer Must reside in the Edenvale / East Rand area      

A well known logistics company is seeking an experienced Stock Controller that have worked within a warehouse environment to work on a temporary basis during the busy season.  Must have a Matric Must have attention to detail  Must have a clear criminal record  Great track record as reference checks will eb conducted upfront  Must reside within close range of Kempton Park Must have excellent English communication Willing to work shifts 

One of our logistics clients are gearing up for their busy season, seeking experienced Inbound Controllers for the warehouse / distribution centres.  Must have a Matric Must reside within close range of Kempton Park  Willing to work shifts Clear criminal record Great track record as reference checks will be conducted

One of our logistics clients are gearing up for their busy season, seeking experienced Inbound Controllers for the warehouse / distribution centres.  Must have a Matric Must reside within close range of Olifantsfontein  Willing to work shifts Clear criminal record Great track record as reference checks will be conducted

Masters / Hons Degree in Supply Chain / Logistics.  An MBA preferable. 5 - 8 Yrs Business Consulting exp in Supply Chain business solutions Strategic Business Consulting exp Trainer / facilitating supply chain strategy workshops Analyze client data Identify improvement solutions International travel

We are on the lookout for temporary workers for one of our clients' towards Kempton Park. Must reside within Kempton Park or close range of  Should have attention to detail, warehouse experience, do random checks to ensure that no damaged stock goes out of the warehouse. Attention to detail is KEY Clear criminal record, clear Credit (ITC) record, clear fraud record Reference checks will be conducted upfront We need reliable and honest candidates  Should be able to start immediately  Must be at work everyday, working day or night shifts Excellent English communication Great attitude Energetic 

URGENT: Contact Centre Agents (Temp) in Belville   Our client in the insurance industry is looking at recruiting Contact Centre Agents on a Relief Worker (Temp) bases for a period of 2 to 3 weeks for a project.   Please see the minimum requirements for this role:   Grade 12 / Matric At least 1 to 2 years call centre experience Must be unemployed Must be used to working in a high pressurised environment Working hours between 08:00- 16:30 Work permanently at the office till end of contract (Belville) Patience, resilience and courage to be bold. Candidates will be considered based on clear background checks (Criminal, Real time ID and Matric). Candidates must be available immediately.

URGENT: Contact Centre Agents (Temp) in Centurion, (Johannesburg)   Our client in the insurance industry is looking at recruiting Contact Centre Agents on a Relief Worker (Temp) bases for a period of 2 to 3 weeks for a project.   Please see the minimum requirements for this role:   Grade 12 / Matric At least 1 to 2 years call centre experience Must be unemployed Must be used to working in a high pressurised environment Working hours between 08:00- 16:30 Work permanently at the office till end of contract (Westend Office – Centurion) Patience, resilience and courage to be bold. Candidates will be considered based on clear background checks (Criminal , Real time ID and Matric). Candidates must be available immediately.

Join a leading financial services organisation committed to delivering exceptional client experiences across Global Markets. We pride ourselves on our innovative approach and dedication to service excellence. Position Overview: We are seeking a dynamic Client Experience II professional to enhance our service and execution in the Global Markets space. This role will primarily focus on equities and support our diverse client segments, ensuring a seamless trading experience while maximising revenue and client satisfaction. Key Responsibilities: Client Support: Serve as the primary contact for client requests, inquiries, and complaints, fostering strong relationships through effective communication and responsiveness. Trade Support: Handle daily business checks, fund manager reporting, trade allocations, invoicing, reconciliations, and settlements, ensuring compliance with all regulatory requirements. Collaboration: Work closely with Sales, Product, and other teams to meet Service Level Agreements (SLAs) and understand client needs. Strategic Contributions: Support the achievement of strategic objectives to grow Global Markets business and optimize platform utilisation. Continuous Improvement: Monitor client insights to recommend product enhancements and improve service delivery. Risk Management: Adhere to CIB's risk policies and procedures to ensure compliance across all activities. Qualifications: Education: Required: Bachelor’s degree in Business Commerce or Finance and Accounting Preferred: Familiarity with BDA, IPS, Shareforce systems Experience: Required: 1-2 years in a client-facing role within financial services, strong knowledge of asset classes, market trends, and regulatory environment. Preferred: 3-4 years of experience in Operations, Services, or Client Experience roles. Key Competencies: Behavioral: Team working, decision-making, composure under pressure, and generating ideas. Technical: Strong understanding of client retention, servicing, and local market knowledge.  

We are seeking a reliable and motivated General Worker with warehouse experience to join our team as a Picker and Packer. The ideal candidate will be based in Alexandra and be able to commute to our Marlboro location. In this role, you will be responsible for accurately picking and packing products to ensure efficient order fulfillment. Key Responsibilities: - Accurately pick items according to order specifications and packing instructions.- Pack products securely and efficiently to prevent damage during transit.- Maintain a clean and organized work area.- Follow safety guidelines and procedures at all times.- Assist with inventory management and stock rotation.- Perform additional tasks as required by the supervisor. Requirements: - Reside in Alexandra and be able to commute to Marlboro.- Previous warehouse experience is required.- Valid matric certificate.- Clear criminal record.- Strong attention to detail and accuracy.- Ability to work effectively both independently and as part of a team.- Good physical stamina and capability to lift and move products as needed.- Reliable and punctual with a strong work ethic.

We are looking for a dedicated Operations Control Manager to partner with stakeholders and manage the control environment within our assigned Operations Team. Your role will be pivotal in minimizing non-financial risks and operational losses while ensuring operational excellence in CIB Operations. Key Responsibilities: - Risk Assessment & Management: Conduct regular risk assessments, adjust controls to minimize losses, and manage control frameworks within the team.- Incident Management: Detect and remediate operational failures, perform root cause analysis, and implement corrective measures to prevent reoccurrence.- Data Analysis & Reporting: Gather data, perform trend analysis, and provide insights through reports and dashboards to identify potential risks early.- Stakeholder Engagement: Collaborate with internal and external stakeholders, including audit teams, compliance, and operations, to support control implementation and problem-solving.- Support in Audit Processes: Assist in audit processes and ensure the timely closure of findings within the assigned team. Qualifications and Experience: - Education: Advanced Diploma in Business Commerce (required); First Degree preferred.- Experience: At least 3-4 years of experience in Operations, Risk Management, or Product Financial Services with a focus on Operations Control. Proficiency in Excel, PowerBI, and banking systems is essential. Key Competencies: - Behavioral Competencies: Articulating Information, Challenging Ideas, Embracing Change, Managing Tasks, Team Working, and Upholding Standards.- Technical Skills: Risk Management, Innovation, Automation, Data Analytics, and Process Management.  

Job Purpose:We are seeking passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador – Air Services. In this role, you will focus on booking and managing air transportation, alongside other guest journey services, while providing exceptional customer support. Key Responsibilities:- Book and manage all aspects of the guest journey, including cruise itineraries, shore experiences, hotels, with a special focus on reserving and handling guest air transportation. - Deliver top-tier luxury service to Travel Advisors and international guests through phone, video calls, email, and chat. - Build strong relationships with Travel Advisors and guests to support the Global Sales Organization. - Serve as an expert in our technology systems, including Salesforce and Versonix Seaware, to deliver personalized guest experiences. - Provide feedback on customer support processes and suggest enhancements. Skills and Requirements:- Minimum of 1 year of experience in a contact center, ideally within travel or luxury hospitality, with a focus on booking and managing air services. - Hospitality mindset with excellent communication skills suited for luxury, international travelers. - Fluency in English (written and spoken); additional languages are a plus. - Confident in phone and video communications, representing the brand professionally. - Strong listening and problem-solving skills, culturally sensitive to clients from different regions. - Comfortable with IT systems; knowledge of Salesforce and Versonix Seaware is an advantage. - Willingness to work full-time on shifting schedules, including weekends, to support global markets. Emotional Qualities:- Genuine interest in global travel destinations, even if you haven’t visited them all. - Enthusiastic, with the ability to see tasks through to completion. - Adaptable and thrives in a start-up environment where change is constant. Working Hours:- This is an office-based, full-time role with a flexible schedule, including shifts from Monday to Sunday with two days off.  

Job Purpose:We are looking for passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest experiences, support our Global Sales Organization, and contribute to the growth of a start-up luxury brand. Key Responsibilities:- Book all aspects of the guest journey, including cruise itineraries, shore experiences, pre/post travel, and hotels. - Deliver top-tier luxury service to Travel Advisors and international guests through phone, video calls, email, and chat. - Build strong relationships with Travel Advisors and guests to support the Global Sales Organization. - Serve as an expert in our technology systems, including Salesforce and Versonix Seaware, to deliver personalized guest experiences. - Provide feedback on customer support processes and suggest improvements. Skills and Requirements:- Minimum of 1 year of experience in a contact center, ideally within travel or luxury hospitality. - Hospitality mindset with excellent communication skills suited for luxury, international travelers. - Fluency in English and Japanese (both written and spoken); additional languages are a plus. - Confident in phone and video communications, representing the brand professionally. - Strong listening and problem-solving skills, culturally sensitive to clients from different regions. - Comfortable with IT systems; knowledge of Salesforce and Versonix Seaware is an advantage. - Willingness to work full-time on shifting schedules, including weekends, to support global markets. Emotional Qualities:- Genuine interest in global travel destinations, even if you haven’t visited them all. - Enthusiastic, with the ability to see tasks through to completion. - Adaptable and thrives in a start-up environment where change is constant. Working Hours:- This is an office-based, full-time role with a flexible schedule, including shifts from Monday to Sunday with two days off.  

We are seeking passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest experiences, support our Global Sales Organization, and contribute to the growth of a start-up luxury brand. Key Responsibilities:- Book all aspects of the guest journey, including cruise itineraries, shore experiences, pre/post travel, and hotels. - Deliver top-tier luxury service to Travel Advisors and international guests through phone, video calls, email, and chat. - Build strong relationships with Travel Advisors and guests to support the Global Sales Organization. - Serve as an expert in our technology systems, including Salesforce and Versonix Seaware, to deliver personalized guest experiences. - Provide feedback on customer support processes and suggest improvements. Skills and Requirements:- Minimum of 1 year of experience in a contact center, ideally within travel or luxury hospitality. - Hospitality mindset with excellent communication skills suited for luxury, international travelers. - Fluency in English and Chinese (both written and spoken); additional languages are a plus. - Confident in phone and video communications, representing the brand professionally. - Strong listening and problem-solving skills, culturally sensitive to clients from different regions. - Comfortable with IT systems; knowledge of Salesforce and Versonix Seaware is an advantage. - Willingness to work full-time on shifting schedules, including weekends, to support global markets. Emotional Qualities:- Genuine interest in global travel destinations, even if you haven’t visited them all. - Enthusiastic, with the ability to see tasks through to completion. - Adaptable and thrives in a start-up environment where change is constant. Working Hours:- This is an office-based, full-time role with a flexible schedule, including shifts from Monday to Sunday with two days off.

his role is for passionate, enthusiastic and friendly guest experience individuals who enjoy being part of a dynamic team, learning new skills, and a keen desire to make a difference while contributing to the future of a start-up brand. Job Description: Book all aspects of the guest journey including but not limited to Journeys (cruise itineraries), Destinations (shore) experiences, pre/post travel and hotels. Provide best in class luxury service to our Travel Advisors and to international guests, hosting them via phone, Video calls, e-mail, chat Support the Global Sales Organisation by building strong relationships with our Travel Advisor and Guest community. Be an expert and reference in the use of our technology systems, Salesforce and Versonix Seaware to deliver personalised guest experiences. Provide feedback on the quality and efficiency of customer support processes and be able to suggest enhancements.   Job Requirements: Minimum of 1 years of experience in a contact center ideally within travel or luxury hospitality Hospitality mindset – understands the diligence and communication skills needed to deal with luxury, international travelers Fluent in oral and written English and Chinese, any other language is a plus Confident speaking on the phone/video calls, representing the brand Excellent listening and problem-solving skills Culturally sensitive to clients from different countries Comfortable using IT systems on a daily basis (knowledge of Versonix Seaware and Sales Force an advantage)

This role is for passionate, enthusiastic and friendly guest experience individuals who enjoy being part of a dynamic team, learning new skills, and a keen desire to make a difference while contributing to the future of a start-up brand. Job Description: Book all aspects of the guest journey including but not limited to Journeys (cruise itineraries), Destinations (shore) experiences, hotels and with a special focus on reserving and managing guest air transportation. Provide best in class luxury service to our Travel Advisors and to international guests, hosting them via phone, Video calls, e-mail, chat Support the Global Sales Organisation by building strong relationships with our Travel Advisor and Guest community. Be an expert and reference in the use of our technology systems, Salesforce and Versonix Seaware to deliver personalised guest experiences. Provide feedback on the quality and efficiency of customer support processes and be able to suggest enhancements   Job Requirements: Minimum of 1 years of experience in a contact center ideally within travel or luxury hospitality and a focus on booking and managing air services; Hospitality mindset – understands the diligence and communication skills needed to deal with luxury, international travelers Fluent in oral and written English, any other language is a plus Confident speaking on the phone/video calls, representing the brand excellent listening and problem solving skills Culturally sensitive to clients from different countries Comfortable using IT systems on a daily basis (knowledge of Versonix Seaware and Sales Force an advantage) Willing to work full time on shifting schedules, including weekends to support global markets and time-zones. 

Our client, a leading manufacturer in the pet food and health industry is looking for General Workers, paying at a rate per hour. Must have food production experience Must have a clear criminal record Must have a valid matric certificate with Mathematics and Physical Science Must have Data capturing experience Must have picking, packaging and warehousing experience Must be able to work rotational shifts Must reside in North Riding, Kaya Sands, Cosmo City, Diepsloot or surrounding areas Must be available immediately  

We are looking for dedicated and enthusiastic Inbound Call Centre Agents to join our team. In this role, you will be the first point of contact for clients, providing professional and efficient assistance with queries related to our financial products and services. Your primary focus will be delivering an exceptional customer experience while handling incoming calls regarding policies, claims, benefits, and general inquiries. Key Responsibilities:- Handle inbound calls from clients regarding financial products, policies, claims, and services.- Provide accurate information and solutions to client queries in a friendly and professional manner.- Assist clients with policy updates, claim submissions, and product information.- Escalate complex queries to the relevant departments or specialists.- Maintain a high level of product knowledge to assist clients effectively.- Log client interactions and outcomes in the customer management system.- Uphold Liberty's standards of customer service and ensure each interaction is handled with care and efficiency. Requirements:- Matric/Grade 12 certificate.- Previous experience in a Call Centre environment, preferably within financial services or insurance.- Strong verbal and written communication skills in English. - Excellent listening and problem-solving abilities.- Ability to handle high call volumes while maintaining professionalism and patience.- Computer literacy with knowledge of CRM systems and Microsoft Office.- Knowledge of financial services is advantageous.- Ability to work in a fast-paced environment with attention to detail. Working Hours:- Full-time position with shift work. - Availability to work weekends and public holidays as needed.

This position is for a contract General Worker paying a rate per hour. Must have warehouse experience Must have a clear criminal record Must have a valid matric certificate (grade12) Must reside in Alexandra or close surrounding area  

Fitters and Turners Wanted for Shutdown at a FMCG Company – Delmas We are seeking skilled, experienced qualified Fitters and Turners for a temporary shutdown project at an FMCG company located in Delmas. This position is available immediately. Requirements: Matric Certificate (Grade 12) Fitter and Turner Trade Certificate Clear Criminal Record Medically Fit for shutdown conditions Own fully equipped toolbox Proficiency in Precision Measurements and Welding This is an opportunity to work in a fast-paced environment, ensuring quality and precision in your work. At least 3-4 years post apprenticeship experience Be immediately available for shift work Be able to communication in English Must be reliable and available at short notice Kindly note that this is an adhoc position so you may be needed as and when the client requires your services.    

Join our team as a Property & Lease Specialist where you will handle land, lease, and property management matters across both residential and corporate portfolios. The role includes negotiations, stakeholder management, and ensuring optimal property transactions and lease agreements. You'll be working across local and international locations, providing key support to our property management and leasing efforts. Key Responsibilities:- Manage all aspects of land, leases, and property management in Gauteng and international locations.- Conduct property valuations and negotiate lease and sales agreements in alignment with the company’s best interests.- Resolve land and contractual matters with local authorities and stakeholders.- Negotiate and conclude property transactions, lease agreements, and subleasing arrangements.- Oversee contractual matters for property transactions, including acquisitions and disposals.- Stay up to date with global trends and best practices in property management and leasing.- Collaborate with brokers for subleasing of properties.- Manage and negotiate residential and commercial leases.- Develop and maintain strong tenant and stakeholder relationships.- Prepare rental proposals with strong commercial acumen.- Market properties, facilitate building viewings, and manage lease renewals.- Proficient use of PowerPoint and Excel for reporting and presentations.- Track and manage costs for tenant invoicing. Qualifications & Requirements:- Bachelor's Degree in a relevant field.- Strong negotiation skills and experience in property transactions.- Excellent stakeholder management and communication skills.- Experience in marketing properties and preparing financial proposals.- Proficiency in PowerPoint and Excel. If you are an experienced property professional with a strategic mindset and a passion for managing leases and property transactions, we’d love to hear from you!

A well known hospitality client is seeking a Japanese speaking Call Centre Agent to join their team in Johannesburg on a permanent basis.  Willing to work at the office, various shifts Monday to Sunday with 2 days' off (Support global market) Qualifications and experience: Matric No less than 1 years' relevant experience in travel or hospitality in the call centre, international exposure  Chinese and English speaking  Great track record  Marathon days' experience  PLUS if familiar with Salesforce and Versonix Seaware  Key skills: Reliable Customer orientated  Problem solver Attentive listening  Adaptable  Passionate  Key performance areas:  Responsible for guest journey (bookings and itineraries) Able to engage with client on national and international level via various platforms  Drive continuous improvement on guest journey Support Global Sales 

A well known hospitality client is seeking a Chinese speaking Call Centre Agent to join their team in Johannesburg on a permanent basis.  Willing to work at the office, various shifts Monday to Sunday with 2 days' off (Support global market) Qualifications and experience: Matric No less than 1 years' relevant experience in travel or hospitality in the call centre, international exposure  Chinese and English speaking  Great track record  Marathon days' experience  PLUS if familiar with Salesforce and Versonix Seaware  Key skills: Reliable Customer orientated  Problem solver Attentive listening  Adaptable  Passionate  Key performance areas:  Responsible for guest journey (bookings and itineraries) Able to engage with client on national and international level via various platforms  Drive continuous improvement on guest journey Support Global Sales 

A well known food manufacturing client in Delmas is seeking an experienced and qualified Fitter and Turner, valid medicals and clear criminal record to work on adhoc basis (as and when clients needs staff for shutdown - which can be 1 day per week) in Delmas. Must have Matric and Trade certificate Own fully equipped toolbox At least 3 - 4 years' post apprenticeship experience (Precision measurements and welding) Available immediately Great English communication Reliable Able to work in Delmas at very short notice   

Honors / Masters Degree in Supply Chain, and MBA 5 - 8 Yrs Business Consulting exp in Supply Chain business solutions Strategic Business Consulting exp Trainer / facilitating supply chain strategy workshops Analyze client data Identify improvement solutions International travel

Must have a Trade Test Certificate!   Must be flexible!   Must reside in Delmas, Mpumalanga.

Fitters and Turners Wanted for Shutdown at FMCG Company – Delmas We are seeking skilled Fitters and Turners for a temporary shutdown project at an FMCG company located in Delmas Requirements:- Matric Certificate (Grade 12)- Fitter and Turner Trade Certificate- Clear Criminal Record- Medically Fit for shutdown conditions- Proficiency in Precision Measurements and Welding This is an opportunity to work in a fast-paced environment, ensuring quality and precision in your work. If you meet the above requirements and are ready to contribute your expertise, apply now!  

Our client in the Petrochemical industry is seeking a seasoned Senior Financial Accountant to join them on a 5-month project.    Job purpose: Provide a continuous input into financial and business decision-making at tactical/operational level, completion of financial accounting reports including the day-to-day execution of financial related activities, as well as ensuring accurate and timely financial reporting on a monthly basis.   Job description: Business Processes/Financial System processes Responsible for all the SAP and OneStream reporting. Participate in process and system enhancements (including PowerBI and OneStream) and assist in the creation of new financial policies and procedures. Ensure accuracy of GL account mapping used in the various financial reporting systems.   Statutory Reporting Plan, monitor and coordinate the Business Unit Statutory Reporting process for year end and half year end. Compilation and preparation of the stand-alone Business Unit Annual Financial statements. Conducts research and assist with accounting and disclosure issues. Support or prepare, where required, statutory returns to appropriate authorities. Assist with position papers on accounting treatments to Reporting Practices Committee. Provide financial information to External and Internal auditors. Serve as the interface between the Energy financial reporting and management accounting teams. Detailed understanding of the applicable financial reporting tool (OneStream), Power BI Intercompany tool, reporting packs and the accounting manual. Prepare the Business unit reporting pack. For half year and year end, assist with all statutory reporting deliverables, ie. responding to queries, managing of overs and unders, annexures sign-offs & analytical reviews.   Month end and Budgets Responsible for month end reporting into OneStream. Assist with compilation of the budget and Forecast balance sheet and cash flow requirements and capture financial information for reporting to the Board and for Business Unit reporting. Assist with the deregistration and liquidation of dormant entities. Assist with adhoc requests during month end, forecast and budget periods.   Compliance Comply with requirements in terms of controls over financial reporting, performing monthly SOX controls and perform SOX testing during cycles for GL.   Tax Support Preparation of tax returns in conjunction with Group Tax Services. Assist Tax with information to support accurate income and deferred tax calculations. Assist with tax and deferrred tax accounting/disclosure in BU with support from BU Tax advisor.   Managing team members Manage and develop direct reports. Ensure accurate and timely results are delivered through directs reports. Identify, contribute and support succession planning and career growth.   Job Requirements: 3-4 year relevant degree Completed articles CA (SA) 6 years' experience (2 years post articles) Proven technical financial reporting skills Working knowledge of SAP Onestream skills  Current knowledge of IFRS, Companies Act and Tax knowledge      

Are you a dedicated woman with warehouse experience but don’t have a matric certificate? We have a fantastic job opportunity for you! ? Catchment Areas: Mitchells Plain, Bonteheuwel, Manenberg, Athlone, Lansdowne Position: Warehouse WorkerRequirements: Prior experience in a warehouse environment No matric certificate needed Strong work ethic and reliability Ability to work well with others If you’re ready to bring your warehouse skills to a new role, we’d love to hear from you!  Don’t miss out on this chance to join a great team and advance your career!  #JobOpportunity #WarehouseJobs #WomenInWorkforce #LocalJobs #MitchellsPlain #Bonteheuwel #Manenberg #Athlone #Lansdowne

One of our well known energy and chemical clients are looking for an experienced CA to work as a Senior Financial Accountant on a 5-month contract in Sandton.  Qualifications and experience: No less than 6 years' working experience, of which 2 years' post articles  CA SAP work experience IFRS knowledge  Tax knowledge  Companies Act knowledge  Key skills: Communication Leadership Financial and business acumen Attention to detail Report writing Analytical Problem solving  Key performance areas:  Responsible for driving continuous improvement - business and financial systems / processes  OneStream and SAP reporting  Form part of policy drafting process Drive the accuracy of the General Ledger  Drafting annual financial statements  Assist with internal and external audits  Capturing forecasts and budgets  Cash flow Month end reporting  SOX testing and control  Prep tax returns  Assist with deferred tax Managing a team 

We are looking for a **Driver GL Expert** to manage and support the operational processes related to driver accounts. This is a 6-month contract role where you’ll assist drivers with inquiries, resolve account issues, and ensure a seamless customer experience. If you're detail-oriented, enjoy problem-solving, and have a passion for customer care, we’d like to hear from you! Key Responsibilities:- Manage and oversee driver accounts, ensuring data accuracy and timely updates.- Assist drivers with account setup, updates, and troubleshooting.- Investigate and resolve operational issues related to driver profiles.- Provide guidance to drivers on policies and procedural changes.- Collaborate with internal teams to streamline processes and enhance the driver experience.- Ensure driver-related activities comply with company standards and guidelines. Qualifications and Experience:- **Matric (Grade 12)** is required.- **Customer care experience** is essential, preferably in a fast-paced environment.- Excellent communication and problem-solving skills.- Strong digital literacy and proficiency with software platforms.- Ability to manage multiple tasks efficiently and meet deadlines.

We are seeking a QA/QC Maintenance Supervisor to oversee maintenance work within a specific portfolio. The role involves